I’ve ordered I believe 3 times now from this company and every time they have been fantastic! Amazing company, and genuine good deals on glasses. Everything comes packaged really well which is great w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently bought a pair of Oakley Airdrop frames from Shadestation as they were the only supplier of the 51mm wide lens frame and their price was incredible. Unfortunately my frame broke, I contacted... See more
Company replied
It was the first time i have ordered through shadestation and honestly i am very happy. I Got myself the new ray ban x asap rocky frames with prescription and transitioning lenses and they are great!... See more
Company replied
Really struggled to get high prescription sunglasses after trying all the major high street shops but shade station found the lenses to suit the frame Communication was great Had the sunglasses wi... See more
Company replied
Company details
About Shade Station
Written by the company
Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.
About Shade Station
With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.
To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.
Trusted Expert Knowledge
Written by the company
- When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.
Official Authorised Retailer
Authenticity Guaranteed
Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.
Why this matters when buying designer eyewear:
- Guaranteed genuine products with no risk of counterfeits.
- Full manufacturer warranty and aftersales support.
- Correct, current branded packaging and accessories.
- Accurate model numbers, markings and serial identification.
- Confidence that your eyewear meets strict quality standards.
Shade Station is a trading name of Blue Green Ltd.
Contact info
Greater Manchester, United Kingdom
- 0344 838 7878
- info@shadestation.co.uk
- www.shadestation.co.uk
4.8
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy customer
Very happy customer, well packaged, prompt delivery and good communication throughout. Would not hesitate to order again!
25 July 2026
Reply from Shade Station
Hi Laura,
We're so pleased to hear you had such a positive experience with us! It's wonderful to know that your order was well packaged, delivered promptly and that our communication was good throughout.
We look forward to you ordering again!
Best regards
Shade Station
The price is affordable.
11 July 2026
Reply from Shade Station
Hi there,
We're happy to hear that you found our pricing affordable. We always aim to provide great value for our customers.
Best regards
Shade Station
I emailed to say that the price had…
I emailed to say that the price had dropped from £!33 to £105 by the time I received my wayfarers sunglasses, should I return them & reorder at the new price or shall you refund the difference, I had no reply
8 August 2026
Reply from Shade Station
Hi Paul,
Thank you for taking the time to review your order.
We are sorry to hear that the Ray Ban sunglasses you purchased have suddenly had a price drop. When looking into this, I can see that they are still at the same price you bought them for on the website.
We'd like to look into this for you.
Our customer service team will be in touch shortly to discuss this further.
Kind regards
Shade Station
Very fast and easy delivery
Very fast and easy delivery. The product was exactly as shown on their website, with great quality and quick shipping. The only small issue was that I found another website selling it for £20 less.
15 August 2026
Unprompted review
Reply from Shade Station
Hi Farhang,
Thank you for your wonderful review! We're so pleased to hear that your delivery was fast and easy and that the product met your expectations for quality and matched our website description.
We appreciate your feedback regarding pricing and we do aim to offer the best service on the market, including pricing.
Best regards
Shade Station
Excellent.
Excellent stock at really good prices. Fast delivery and very prompt at refunds if needed too!
Will definitely use this company again!
3 August 2026
Reply from Shade Station
Hi Nico,
We're thrilled to hear you're happy with our stock and prices, and that you experienced fast delivery and prompt refunds. We look forward to serving you again!
Best regards
Shade Station
Easy ordering and prompt delivery.
8 August 2026
Reply from Shade Station
Hi there,
Thanks for your feedback! We're really pleased to hear that you found the ordering process easy and that your order arrived quickly.
Best regards
Shade Station
My family is always shop at…
My family is always shop at Shadestation.
Super prices, wide selection of brands. Hugh range of models.
Return also a very simple proces.
I just can offer them enough.
Regards
Laslo S
8 August 2026
Reply from Shade Station
HI Laslo,
We're so pleased to hear that your family consistently enjoys shopping with us! It's wonderful to know that you appreciate our good prices, wide selection of brands and the ease of our return process.
Thank you for your kind words!
Best regards
Shade Station
Excellent service
Excellent service. Highly recommended for prescription lenses on Oakley sports frames
15 August 2026
Unprompted review
Reply from Shade Station
Hi Ed,
We're delighted to hear you received excellent service and highly recommend us for prescription lenses on Oakley sports frames. Thank you for your feedback!
Best regards
Shade Station
Always a fast and efficient service
Always a fast and efficient service .
Probably about the 4th time I have used your website
7 August 2026
Reply from Shade Station
Hi Andrew,
We are so glad to hear that you consistently experience fast and efficient service when using our website. We appreciate your continued support!
Best regards
Shade Station
Reply from Shade Station
Hi Sam,
We appreciate your positive feedback and 5* rating! We're so pleased you had a great experience and valued our quick delivery.
Best regards
Shade Station
Absolutely great service
Absolutely great service. Communication was transparent from the time of purchase up to delivery. The quality was amazing. Great pair, im getting compliments everywhere I go
11 July 2026
Reply from Shade Station
Hi Rachel,
Thank you for your wonderful feedback! We're so pleased to hear that our communication was transparent and that you're delighted with the amazing quality of your new pair. It's fantastic that you're receiving compliments everywhere you go!
Best regards
Shade Station
Great customer service
Great customer service, they made my problem go away very quickly, thank you Natasha.
15 August 2026
Unprompted review
Reply from Shade Station
Hi Faisal,
We're so happy our team and Natasha could resolve your problem quickly.
We appreciate your kind words and positive feedback!
Best regards
Shade Station
Exceptional After Sales Experience
I recently bought a pair of Oakley Airdrop frames from Shadestation as they were the only supplier of the 51mm wide lens frame and their price was incredible. Unfortunately my frame broke, I contacted Shade Station and they immediately advised me on how to return the item, which I did. They sent out a new pair of frames and fitted my lenses in from the broken frame and returned them super fast. Absolutely outstanding service and I would highly recommend them. Thank you very much for your brilliant service A++++
15 August 2026
Unprompted review
Reply from Shade Station
Hi Ash,
We're so pleased to hear that we could help you out so quickly when your frames broke. It's fantastic to know you're happy with the service and that we could get your glasses back to you so fast.
Thank you for your kind words and recommendation!
Best regards
Shade Station
Reply from Shade Station
Hi there,
We're so pleased to hear you were happy with our prices, delivery, and customer service. Thank you for your positive feedback!
Best regards
Shade Station
Reply from Shade Station
Hi Delyth,
We appreciate your positive feedback and the 5* rating! We are so pleased you valued our great item, good price and quick delivery.
Best regards
Shade Station
Good value for money
Good value for money. Had the exact style RayBans I wanted. Fast delivery. Thank you.
8 August 2026
Reply from Shade Station
Hi Deborah,
We're delighted to hear that you found great value and the exact style you were looking for, along with fast delivery. Thank you for your positive feedback!
Best regards
Shade Station
I had an issue with my raybans and it…
I had an issue with my raybans and it was sorted out very fast and without any fuss, highly recommended seller
21 July 2026
Reply from Shade Station
Hi Stephen,
We're so pleased to hear that the issue with your Ray Bans was resolved quickly and without any trouble. Thank you for the opportunity to resolve the issue and your kind words.
Best regards
Shade Station
Reply from Shade Station
Hi Kevin,
We're so pleased to hear that your order arrived quickly and that you are happy with your glasses! We truly appreciate your positive feedback.
Best regards
Shade Station
Reply from Shade Station
Hi Dan,
We're so pleased to hear you found our service simple, efficient, and good value. Thank you for your kind words!
Best regards
Shade Station
Reply from Shade Station
Hi Jill,
Thanks for taking the time to leave a review.
We're so pleased to hear you're happy with the product and that it arrived promptly. We really appreciate your positive feedback!
Best regards
Shade Station
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.