Emergency call out due to pipe fixing required two visits after the first repair failed. The first plumber was helpful but the fixing cracked after he left.The second plumber Conor was polite, effic... See more
Company replied
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Southern Water are investigating my water meter issue, but were unable to close the cold water stop cock, so I was able to call SES Home Services. I was most fortunate that Sam Polak arrived, having... See more
Company replied
A difficult situation was made so much better due to the kind and efficient way Britney dealt with the issue my disabled 94yr old Dad had with his heating. Although the works weren't covered by the po... See more
Company replied
When plumbing problems arise who do you turn to ? SES Homeservices could not have been better in resolving two issues for us - a leaking radiator valve and a sticking valve in a toilet cystern. Their... See more
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Company details
Written by the company
As a local company with over 30+ years of fixing heating and plumbing emergencies and installing boilers, you know that you’re in safe hands. All of our heating engineers are Gas Safe registered, so you know that whatever the problem that needs fixing they’ll know exactly what to do. As a customer-focused business we work hard to make sure that we provide the best service for all of our customers, especially those who are more vulnerable.
Contact info
66-74 London Road, RH1 1LJ, Redhill, United Kingdom
- 02087227019
- query@seshomeservices.co.uk
- www.seshomeservices.co.uk
3.7
Average
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Would highly recommend
Friendly engineer who explained what he was doing well and left the area he was working in clean and tidy. Would definitely recommend.
29 September 2022
Reply from SES Home Services
It sounds like our expert engineer has done an amazing job! We love to hear when a job has been done well. Your feedback is very much appreciated.
Excellent service
Amazing service! I would highly recommend. The SES Home Service’s plumber was extremely polite and helpful.
4 October 2022
Unprompted review
Reply from SES Home Services
Hi John, we are pleased to know you are happy with the service you received from our engineer. We strive to make every SES Home Services customer feel special.
Blocked drains and repair work
We had a blocked drain which was overflowing on the driveway. The engineer attended quickly and found the problem, where a pipe had collapsed. The blockage was cleared without any fuss. Really pleased with the service and would recommend.
15 July 2022
Unprompted review
Reply from SES Home Services
I'm really pleased to see that our Engineer was able to attend and resolve the issue so promptly for you. Thank you for your feedback.
Yearly service.
Technician called on his way to us and arrived within the time frame offered. Cleaned up at end of job. He was curtious and seemed to carry out the work effectively. Recommend your device plan
14 April 2022
Reply from SES Home Services
Hi Barrie, it sounds like our expert engineer has done an amazing job! We love to hear when a job has been done well. Your feedback is very much appreciated.
Toilet filling up with water and not…
Toilet filling up with water and not taking all waste or toilet paper away. SES turned up super quick and managed to fix the problem yet again in record time. 5 *******
27 September 2022
Reply from SES Home Services
Thanks for your 5 star review!
Engineer very busy so rather late
Engineer very busy so rather late - but did the job quickly and efficiently
3 October 2022
Reply from SES Home Services
Hi Michael, sorry to hear the engineer was late. However, I am please to see you're happy with the service provided by the engineer that attended your property.
Highly Recommended
I used SES to install my central heating system circa 20 years ago and have since used its Home Services to service and maintain the system and to provide cover for emergencies. Its service on call outs has usually varied between good and excellent, only rarely disappointing. Therefore, we also use SES Home Services on our rented properties.
5 October 2022
Reply from SES Home Services
Thanks for taking the time to get in touch, I'm glad to hear your feedback on our service.
Thanks for a good job
Our boiler was out of control for reasons which we didn't understand. Michael fitted a new circuit board, checked the system, found and replaced a faulty thermostat and checked again. I think he did a good job for which many thanks from us.
We will now monitor the performance of the new board.
5 October 2022
Reply from SES Home Services
Hi Jim, we love to receive feedback like this! We'll be sure to pass your kind words on.
When plumbing problems arise who do you…
When plumbing problems arise who do you turn to ?
SES Homeservices could not have been better in resolving two issues for us - a leaking radiator valve and a sticking valve in a toilet cystern. Their engineers were prompt, efficient and polite and they new what they were doing. Recommend.
28 September 2022
Reply from SES Home Services
Hi there, thank you for your review. This is just the standard of service that we expect to be delivered each and every time you need to call upon us, so it's wonderful to see you experienced this first hand.
Appalling service
They came to service my working boiler on 5 September. Now one month later I am still without a working boiler. They fail to keep promises of actions or returning my phone calls.
5 September 2022
Unprompted review
Reply from SES Home Services
Hi Kevin, we are sorry to hear that you are unhappy with your experience with SES Home Services. Please can you provide us with some additional information and send this to hello@seshomeservices.co.uk and we will investigate this issue.
CCTV Drainage Survey by SES Home Services
Kyle the drainage engineer at SES Home Services visited this morning and did a CCTV drainage survey. We have a problem with rats and he has taken a look at our drains to see if we have holes where they are getting in. He was very helpful and has been able to give me some advice on what to do next.
3 October 2022
Unprompted review
Reply from SES Home Services
Thanks for taking the time to get in touch Jade, I'm glad to hear your feedback on our CCTV Drainage Survey.
Reply from SES Home Services
We’re happy to know we could help.
Did not get an appointment on the same…
Did not get an appointment on the same day as SESwas short of staff. Appointment was booked in 4 days time. Radiator leak got worse, so had to call again to emphasise that it was an emergency. Only then did SES send a plumber. Very dissapointed with the service
1 September 2022
Happy with some outcomes of work
Happy with some outcomes of work. Not all tasks were completed. That is the reason I gave 4 stars
7 September 2022
Reply from SES Home Services
Thanks for taking the time to get in touch, Nitin. It's great to see you would rate us so highly.
Was so impressed with all the plumbers…
Was so impressed with all the plumbers who came to see to my leaking sink!! Really helpful,very polite and very punctual. The job got sorted to my satisfaction
14 September 2022
Reply from SES Home Services
Delighted to hear you had such a great experience with our plumbers.
Reply from SES Home Services
Thanks for sharing your review.
Very easy to understand and have also…
Very easy to understand and have also requested ways to help me be more efficient.
29 September 2022
Reply from SES Home Services
It is great to hear how easy you found your experience with us! Thank you for choosing SES Home Services :)
Outstanding customer service!
Top-notch customer service, the engineer was extremely capable and did an excellent job. Recommended!
23 September 2022
Unprompted review
Reply from SES Home Services
We're happy to know we could help.
Prompt service with a smile.
18 September 2022
Reply from SES Home Services
Thanks for giving us a 5 star review!
They were prompt and helpful and…
They were prompt and helpful and completed the job in good time
1 September 2022
Reply from SES Home Services
Thanks for giving us a 5 star review!
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