SES Electrical Contractors (UK) Ltd Reviews 

130
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high standards of work. Customers frequently mention that the electrical services provided are exceptionally efficient, highly professional, and offer genuinely great value. People really appreciate the thorough communication and how quickly routine maintenance checks, installations, and complex repairs are completed. Consumers also note that technicians always arrive promptly, handle tasks neatly, and leave every single work area exceptionally clean. Reviewers frequently note that workers are remarkably courteous, completely trustworthy while working unattended, and capable of accommodating busy schedules easily. Many individuals state they would happily recommend these reliable electricians for any future residential or commercial projects.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt, reliable, and professional assistance from... See more

Staff

Customers had positive experiences with staff, highlighting prompt, reliable, and professional service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SES electrical for some years to manage the communal fire alarm system in my buy-to-let flats. They are very efficient, polite and conscientious. The work is always carried out t... See more

Company replied

Rated 5 out of 5 stars

Great experience with this company, good value and good service. Needed a maintenance check and fire certificate on our fire system and AOV in our block of flats ...they were very helpful in all our q... See more

Company replied

Rated 5 out of 5 stars

SES provides a fantastic service. I wanted my spot lights decommissioned and replaced with a pendant lamp over the table. Byron did this quickly and efficiently and tidied up to a very high standard... See more

Company replied

Rated 5 out of 5 stars

Byron did a very efficient job of replacing an outside lantern for me. He arrived on time on for the job, which was finished in no time at all. The lantern is now working perfectly and the installatio... See more

Company replied


Company details

  1. Electrician
  2. Fire Alarm Supplier

Written by the company

SES Electrical Contractors is a London-based fire safety and electrical compliance contractor serving businesses, landlords, managing agents, HMOs, churches, community buildings and homeowners. Fire safety is our primary focus. We design, install, service and repair wired and wireless fire alarm systems, emergency lighting, AOV systems, disabled refuge systems and fire extinguishers. We also provide fire alarm monitoring, commercial and landlord EICRs, thermographic surveys, fault finding and electrical remedial work. As NICEIC Approved Contractors with over two decades of industry experience, we provide clear advice, properly documented work and dependable ongoing support. We continue to help homeowners and longstanding residential customers with electrical repairs, consumer unit upgrades, fault finding and safety inspections across London.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Swift response, very professional, highly recommended

Very swift response to my email requesting three jobs: install new control unit for underfloor heating, change old three gang two way dimmer switch for a newer unit and change a miniature circuit breaker for the correct rating for my greenhouse lighting. The technician came mid afternoon on a Friday and completed all three tasks within an hour for their standard charge (then £100 plus VAT). He was polite and very professional and certainly did not suffer any Friday afternoon issues. Came with shoe covers and respected the house. I will definitely use this company again and can recommend without any reservations.

24 March 2023
Unprompted review
SES Electrical Contractors (UK) Ltd logo

Reply from SES Electrical Contractors (UK) Ltd

Thank you clifford for such kind words
"The Fault Finding Experts" succeeded again in delivering a 5 star service

Rated 5 out of 5 stars

Awesome Job as usual

I've been using SES off and on for many years. They always turn up on time, do good work, very friendly and helpful. Would definitely recommend them for electrical works.

23 March 2023
Unprompted review
SES Electrical Contractors (UK) Ltd logo

Reply from SES Electrical Contractors (UK) Ltd

Thank you so much for your kind words and the true testament to our quality and service

Rated 5 out of 5 stars

SES were very professional

SES were very professional. There turned out to be a problem that required a part to be ordered, but two days later this arrived and the electrician (the very friendly and capable Ryan) turned up on time and completed the work. Recommended.

20 April 2023
Unprompted review
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Reply from SES Electrical Contractors (UK) Ltd

Thank you so much for your kind words and the true testament to our quality and service

Rated 4 out of 5 stars

A good company to go with!

SES fitted a new fuse box and an outside power point for us. Everything went very well, except for a slight issue regarding our solar power generation - which they came back to fix within 48 hours, having researched how to sort it. Very pleased with their work and their timely response to the solar power issue. Would definitely use this company again. Engineers are very pleasant and diligent.

24 March 2023
Unprompted review
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Reply from SES Electrical Contractors (UK) Ltd

Thank you so much for your kind words and the true testament to our quality and service

Rated 1 out of 5 stars

I cant believe I am leaving a bad…

I cant believe I am leaving a bad review.
After describing the job requirements for my 80 year old mother. Clear instructions of uncovering an old kitchen cooker socket that had been removed and covered up.
The builder decides to uncover the old cabling and attaching a cover and not a plug socket which defeats the purpose of installing a cooker. So my mother has been charged £120 for a job that has not been completed as we requested. The trader also offered to install the cooker for a total of £210. This is extortionate. Poor service. Very poor.

2 March 2023
Unprompted review
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Reply from SES Electrical Contractors (UK) Ltd

Hello Brian

We are sorry to hear that you feel you have had a poor experience as this is not what SES are known for.

Our technician has installed a cooker outlet plate which is what is required to connect a cooker to the circuit as a plug socket would have melted due to the loading of the appliance.

The technician offered to connect the cooker and was advised that Currys were going to do it.

We have tried to call and email to discuss this matter and are happy to discuss things further if you wish.

Our technician has done exactly what is required under the electrical regulations and there appears to just be some miscommunication here over it.

This is valuable feedback and we always aim to improve the way we operate and our technicians conduct themselves.

Rated 5 out of 5 stars

It's the second time I use SES…

It's the second time I use SES Electrical Contractors and I am very pleased with their services. Mark and Callum did a good job in replacing my fusebox to a safer unit. They were punctual and the work was efficiently carried out.

28 February 2023
Unprompted review
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Reply from SES Electrical Contractors (UK) Ltd

Alexander we are so thankful for such kind words
SES are experts at fuse board replacement in london

Rated 5 out of 5 stars

Great communicators

The most impressive thing about SES is their great communications with the customer as well as with each other. I have been using them since their founder Byron was working on his own and since then he has developed the company. I have not once had an issue with them not answering the phone and proceeding to help me immediately. I have had minor wiring in of hall lights as well as new storage heater installation. The installers work hard and efficiently and clean up after the work. They are also all nice guys.

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Re-attaching a wire for 120 pounds

I hired this company for my tenants as they had an issue with a ceiling light in a bedroom. The job took about 10 mins; it consisted in reattaching a wire in the switch. I was charged 120 pounds for this. The provider had in his T&C a minimum charge of 1 hour fee but in my opinion it is obscene charging this much for 10 min. I would understand it for 30 min job but not for 10min. I raised this issue sending a very polite email and I got a rude reply. Eventually the guy apologized but I don't think it is the right way to treat customers or running a business, showing a total lack of flexibility

30 January 2023
Unprompted review
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Reply from SES Electrical Contractors (UK) Ltd

Hello Stefano

As per all the other platforms you have so thankfully shared your comments on we again iterate that you cannot penalise us because you agreed a minimum service fee and the repair was completed in record time.
Our technician diagnosed and rectified the issue in 10 mins but as any other business a minimum charge serves a purpose to cover costs and allow for a profit margin.
It is much appreciated that you keep sharing your 1 star review across multiple platforms but please now just enjoy your weekend

Rated 5 out of 5 stars

Excellent.

The engineer arrived 30min early which was good for me. He was great very helpful and check my old charger and replaced it with new one and advised me accordingly thry each stage.
Veru happy with the service received from SES.
Good job.

7 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Customer Services were very helpful. The electrician carried out the work (fixing three bedside lights) to a very high standard, making no mention of the fact that I myself had made an error! Thank you very much. I would highly recommend this company.

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Josephine Clayton - A Business you can rely on.

SES provides a first class service from the owner Byron and a very helpful admin team Lucy and Ed. The Technician Matthew Henderson, did a number of jobs over several days in my house; in addition he put right some faulty wiring to an extractor fan in the cloakroom and a light over a bathroom mirror. Also, I had a couple of extractor fans dating back to 1966 in the bathrooms that needed to be moved away from over the baths to a more central position. It wasn't an easy job to transfer the position of the fans from the walls to the ceiling, but Matthew found a way and did an excellent job and I am very happy with his work. Matthew and his mate Yeet were very polite, efficient and professional. I am lucky to have found such a competent company and I recommend them highly.

3 January 2023
Unprompted review
SES Electrical Contractors (UK) Ltd logo

Reply from SES Electrical Contractors (UK) Ltd

Hello Josephine
Thank you for your kind words
We are pleased we could help you with your extractor fan replacement in Ealing

Rated 5 out of 5 stars

Boiler electrical issue resolved promptly and professionally

I had electrical issues with my boiler and it kept tripping the fuse board during the coldest days this winter and Ryan O’Carroll from SES came to my rescue. After a call in the morning SES promptly sent Ryan to my address. He was very professional and managed to locate the issue explaining everything he was doing and why. Sometimes you just don’t know if you’re going to get a cowboy and there’s always that tension at the beginning trying to determine if you can trust the engineer. Ryan’s attitude, professionalism, expertise and managing to fix the issue put me to ease. I’m now sitting in my my warm home knowing that my boiler and electrics are all functioning properly! Thank you to SES and in particular to Ryan for a job well done.

15 December 2022
Unprompted review
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Reply from SES Electrical Contractors (UK) Ltd

Thank you Shaha for such kind words
Ryan is an expert at heating systems and we are so pleased that he has once again provided a 5/5 service and customer experience

Have a fantastic Christmas

Rated 5 out of 5 stars

High quality, friendly and tidy

Scott did an excellent job checking our wiring and making a few improvements. Friendly, tidy and happy to go above and beyond to leave everything working nicely.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

SES are very professional and pleasant…

SES are very professional and pleasant to deal with. They replaced old outside lights and installed new ones on our gate posts.On time and clear communication at all points of the job. Tidy and clean. Not cheap but a quality service

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Very professional service highly recommend

Very professional service from the initial consultation with Lucy through to our technician, Ryan. They were both really great and can't speak highly enough of them. The work Ryan did was brilliant, couldn't have asked for more.

12 October 2022
Unprompted review

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