be started the first time with turbo smtp and there were some problems with settings between turbo smtp and senblaster that waere not so logisc but after investigation and patience tubro smtp got the... See more
Company replied
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See what reviewers are saying
Their support is excellent, fast, reliable, and they understand the demands of the client. And the LIVE CHAT agents are not AI, they are real HUMANS, and this is very important. And of course, one of... See more
Company replied
People often say: Even a blind chicken finds a grain of corn sometimes. Today, I've discovered this corn and treasure: Nelson from TurboSMTP. Not only did he impress me with his deep expertise, but a... See more
This company are scammers, please don't waste your hard earned money on them. After sign up your account gets activated and less than 5 mins another follow up message comes that your account is closed... See more
Company replied
Company details
About turboSMTP
Written by the company
Deliver your emails
straight to inboxes
We provide reliable and high-performance SMTP services for seamless email delivery.
Try TurboSMTP today!
100% Gdpr
Compliant
Your data is safe with us 🔐
We prioritize user data protection and adopt the best measures and practices to keep it secure.
Free Plan
Available
Sign up now and get 6,000 free emails/month (up to 200/day)!
Global Server
Infrastructure
Our servers and IPs across Europe, the USA, the Middle East, and Asia ensure full compliance with GDPR and other international regulations.
Flexible
SMTP Plans
Choose from a wide range of monthly and pay-as-you-go options, designed to match your email sending needs and volume.
24/7 Professional
Support
TurboSMTP provides 24/7 support via ticket, live chat, and phone in multiple languages, ensuring you're always covered.
turboSMTP Customer Support
Get expert assistance 24/7, in your language.
Our dedicated team is available 24/7, 365 days a year to assist you with any technical, commercial, or general inquiries. Support is available in multiple languages: English, Italian, German, Arabic, French, Russian, Spanish, Romanian, Serbian, and Portuguese.
Get Expert Support
Contact info
Via Palmanova 24, 20132 Milano Italy, 20132, Milan, Italy
- +39 (02) 89 050 969
- info@turbosmtp.com
- www.serversmtp.com
4.2
Great
651 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mai provided a quick and excellent…
Mai provided a quick and excellent technical assistant for solving my issue, Thanks Mai.
8 June 2021
Unprompted review
Friendly helpful advice
Friendly helpful advice, and much appreciated.
Agent was patient and took time to explain everything so I could understand.
19 May 2021
Unprompted review
This is a neat little tool
This is a neat little tool and once you get it going it is very useful. Today I started using it after a few years and the help desk quickly got me going again.
17 May 2021
Unprompted review
Excellent support
10 May 2021
Unprompted review
I needed assistance with my account…
I needed assistance with my account approval and was assisted by Mai. She was blazingly fast and helped my with my problem, so I had my account up again as it should be!
22 April 2021
Unprompted review
Fast and efficient support
Fast and efficient support. For business reasons we had to change the subscription plan. Done quickly and with immediate effect.
31 March 2021
Unprompted review
Today I had the opportunity to check…
Today I had the opportunity to check customer support for some issues related to the payment transition. I found availability and competence in the figure of Nermine Rashad who promptly solved the problem. I am happy and satisfied: the customer service went beyond my expectations! Thanks again for everything!
26 March 2021
Unprompted review
Absolutly GREAT
BIG thanks to fatma for great and fast support !!!
there is nothing to make some better !
20 March 2021
Unprompted review
Very effective help on the online chat !
Hi, got very effective and efficient help from the online chat guy (Nermine).
Help me solved a problem with my SPF DNS record.
And this, despite the fact that we are still on the free plan !!
A good reason to go for a paid subscription.
Thanks
19 March 2021
Unprompted review
Very helpful patient technical support
Very helpful patient technical support. Excellent customer service.
12 March 2021
Unprompted review
I had issues with SMTP receiving emails…
I had issues with SMTP receiving emails to gmail.
Support was efficient able to guide me in the right direction. 24/7 support is great.
5 March 2021
Unprompted review
Excellent support online
Excellent support online, I recommend for mailing- works very nice:)
4 March 2021
Unprompted review
Very good service via the live chat…
Very good service via the live chat option.
4 March 2021
Unprompted review
SCAM TURBOSMTP
SCAM TURBOSMTP
I buy sendblaster and i see the ad on turbosmtp , very very heavy website , i pay the basic plan ... my account its in pendind they put us to wait many many h for check ( i dont understand what ) then they reufse too refund us.
DO NOT BUY FROM THEM - THEY ARE SCAMMERS - IN our situation we contacted police... persons like them most to be in jail not in online.
1 March 2021
Unprompted review
Reply from turboSMTP
Some accounts might get rejected. Please make sure to follow the guide lines mentioned in these articles.
https://www.serversmtp.com/en/smtp/How-to-get-your-account-accepted/kb-24
When your account is rejected you get refunded within 3 days. For your order, it is already refunded and you should find the amount in your bank account within 3 days.
the second level support is very fast…
the second level support is very fast and efficient
12 January 2021
Unprompted review
Don't even bother to register
Don't even bother to register. The company auto deleted my account before I even started. Support answered with "Our activation team does not provide refusal reasons" - I used site domain email and followed all rules. All they said is "try to register again"
If that's their business model I'm surprised they still exist.
They register process is also a mess.
Form validation doesn't allow to add correct ZIP code. After submitting the form it resets several times without any communication of the problem.
18 December 2020
Unprompted review
Reply from turboSMTP
We're genuinely sorry for the frustrating experience you've had with our registration process. Your feedback is important to us, and we want to address your concerns.
We apologize for the account rejection and the lack of clear communication you received regarding the refusal. Our goal is to provide transparent and helpful assistance, and it's clear that we fell short in this instance. We understand how this would be incredibly frustrating, especially after following all the rules and guidelines.
We also regret that you encountered difficulties with our registration process. It's clear that our system validation and communication processes need improvement, and we're actively working to enhance these areas.
We truly appreciate your patience and understanding throughout this experience. It's disheartening to hear that you've been left with a negative impression of our service, and we want to assure you that we're committed to making things right.
If you're still open to it, we would appreciate the opportunity to look into your specific situation and assist you in registering. Please contact us directly so we can address the issues you've faced and ensure a smoother experience.
Thank you for sharing your feedback, and we hope to regain your trust and improve your perspective.
Very Proffesional support and great…
Very Proffesional support and great smtp
Recommanded use this software
Sorry for bad english
18 December 2020
Unprompted review
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