I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more
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Review summary
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Reviews shaping this summary
I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more
Company replied
I like the Serlino Lab products. Have been using religiously for about 3 weeks now and believe I can tell a difference; diminished fine lines and wrinkles. Will see how it goes after a solid 3 or 4 mo... See more
Company replied
The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more
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Company details
Written by the company
SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.
Contact info
Roma, Italy
- info@serlinolab.it
- www.serlinolab.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using the cream for 3 weeks…
I have been using the cream for 3 weeks and show absolutely no results
2 June 2026
Unprompted review
Reply from SerlinoLab
Hi Stephen,
Thank you for sharing your experience.
We're sorry to hear that you haven't seen the results you were hoping for after three weeks of use. While many customers begin to notice improvements within the first few weeks, results can vary depending on individual skin types and concerns.
We'd love the opportunity to assist you further. Please reach out to our support team so we can better understand your experience and discuss the options available to you, including our satisfaction guarantee.
I use the product faithfully every night
18 May 2026
Unprompted review
Reply from SerlinoLab
Dear Jay,
Thank you for your feedback and for making SerlinoLAB part of your nightly skincare routine. Consistency is one of the most important factors when it comes to achieving the best results from skincare and anti-aging products, and we are delighted to hear that you use the product faithfully every evening.
Our formulas are designed to support hydration, skin comfort, and a healthier-looking appearance over time through regular and consistent use.
Thank you again for your trust and support.
Team SerlinoLAB
It’s easy to use nightly
It’s easy to use nightly, but I haven’t noticed any difference yet. It’s been about two weeks.
31 May 2026
Unprompted review
Reply from SerlinoLab
Dear Martin,
Thank you for sharing your experience with SerlinoLAB. We are pleased to hear that the product fits easily into your nightly skincare routine and that you are finding it simple and comfortable to use.
After only two weeks, it is completely normal not to see significant visible changes yet, as skincare and anti-aging products often require more consistent use over time to fully reveal their benefits. Factors such as individual skin condition, lifestyle, and daily habits can also influence how quickly results become noticeable.
We appreciate your feedback and hope that with continued use you will begin to see the improvements you are looking for in your skin's appearance and texture.
Team SerlinoLAB
I like that the company is family owed…
I like that the company is family owed and so far I like the product. It actually feels good on my face, although I haven't been using it that long I continue to use it hoping to see some noticeable results.
30 May 2026
Unprompted review
Reply from SerlinoLab
Dear Donald,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that you appreciate our family-owned approach and that you are enjoying the feel of the product on your skin. Creating high-quality skincare and anti-aging products while maintaining a close relationship with our customers is something we truly value.
We are pleased that the formula feels comfortable and enjoyable as part of your daily skincare routine. Since you have only recently started using the product, we hope that with continued and consistent application you will notice even more visible improvements in your skin's appearance and overall texture.
Thank you for your trust and support.
Team SerlinoLAB
I have only been using the product for…
I have only been using the product for about two weeks now and not seeing much change but I like how my skin is beginning to feel.
28 May 2026
Unprompted review
Reply from SerlinoLab
Dear Ken,
Thank you for sharing your experience with SerlinoLAB.
We are pleased to hear that after the first couple of weeks you are already enjoying the way your skin feels. Our skincare and anti-aging formulas are designed to help improve hydration, texture, and overall skin comfort progressively with consistent use.
It is completely normal for visible cosmetic results to take more time depending on individual skin conditions and daily habits, but we are happy that your skin is already responding positively to the routine. We hope you continue to notice even more benefits as you keep using the products.
Team SerlinoLAB
No visible Results
My husband says he can't tell any difference after using this product. He won't be purchasing it again.
30 April 2026
Reply from SerlinoLab
Hello Renee,
Thank you for your honest feedback, and I’m sorry to hear that your husband haven’t seen the results he was hoping for after three weeks of use.
Everyone’s skin is different, and some people may see changes sooner than others depending on factors like skin type, consistency of use, hydration, sun exposure, and the depth of existing wrinkles. For some users, visible improvements can take a bit longer to appear.
He is welcome to reach out to our support team so that we can assist with a return and refund for him
I am breaking out since I started your…
I am breaking out since I started your cream. Not sue how long I am going to continue.
27 May 2026
Unprompted review
Reply from SerlinoLab
Dear Marty,
Thank you for sharing your feedback and experience with SerlinoLAB.
We are sorry to hear that your skin is reacting this way after starting the cream. In some cases, especially during the first weeks of a new skincare routine, the skin may go through a temporary adjustment phase often referred to as “skin purging,” where underlying impurities can surface before the skin begins to rebalance itself.
However, every skin type is unique, and factors such as previous skincare habits, skin sensitivity, and individual conditions can influence how cosmetic and anti-aging products perform. For this reason, we would be happy to better understand your situation and provide personalized support.
We kindly invite you to contact our customer care team so we can assist you directly and help you find the best solution for your skincare needs. Your satisfaction and skin wellness are extremely important to us.
Team SerlinoLAB
I have only been using it for about 10…
I have only been using it for about 10 days, but I’m very happy
26 May 2026
Unprompted review
Reply from SerlinoLab
Dear John,
Thank you for sharing your first impressions of SerlinoLAB.
We are delighted to hear that after only a short time of use you are already feeling happy with your experience. Our skincare and anti-aging products are designed to provide a pleasant daily beauty routine while supporting healthier, smoother, and more revitalized skin over time.
We truly appreciate your trust in SerlinoLAB and hope you continue to enjoy even more visible skincare benefits with continued use.
Team SerlinoLAB
It has been a few weeks
It has been a few weeks; however, I notice a bit of a change in the bags under my eyes. My neck has firmed up a bit. Also, I have noticed better skin complexion.
26 May 2026
Unprompted review
Reply from SerlinoLab
Dear Leslie,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that after a few weeks of use you are already noticing improvements in the appearance of under-eye bags, skin firmness, and overall complexion. Our anti-aging skincare formulas are carefully developed to help support smoother, firmer, and healthier-looking skin with consistent daily use.
It is wonderful to know that your beauty routine is already providing visible benefits, and we hope you continue to experience even more noticeable skincare results over time.
Team SerlinoLAB
THE BEST FOR YOUR SKIN!!
Excellent products even if not cheap, i use them since several weeks and i m satisfied!! If you need the best for your skin that s the answer!!
26 May 2026
Unprompted review
Reply from SerlinoLab
Dear customer,
Thank you so much for your enthusiastic feedback and for choosing SerlinoLAB for your skincare routine. We are delighted to hear that after several weeks of use you are satisfied with the results of our cosmetic and anti-aging products.
Our skincare formulas are carefully developed with high-quality ingredients to help support healthier, smoother, and more revitalized skin over time. We truly appreciate your recognition of the quality and effectiveness behind the SerlinoLAB product line.
Thank you again for your trust and support.
Team SerlinoLAB
They are very responsive.
They are very responsive. They provide information that helps make a decision on their products. I have used it for about 3 weeks and do see improvement in in my skin. I know consistency is the key. Very well packaged and sturdy containers.
7 May 2026
Unprompted review
Reply from SerlinoLab
Dear Scott,
Thank you for sharing your positive experience with SerlinoLAB.
We are delighted to hear that our team was able to provide helpful information and responsive support while you explored the best skincare products for your needs. Offering attentive customer care together with high-quality cosmetic and anti-aging treatments is always one of our priorities.
We are also pleased that after a few weeks of consistent use you are already noticing improvements in your skin. Our skincare formulas are designed to support healthier-looking, smoother, and more revitalized skin over time. It is wonderful to know that you appreciated the premium packaging and sturdy design of our product containers as well.
Thank you again for your trust in SerlinoLAB products.
Team SerlinoLAB
Even from my first use
Even from my first use, my neck skin looks and feels more elastic and smooth.
19 May 2026
Unprompted review
Reply from SerlinoLab
Dear Ivan,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that even after your first application you noticed your neck skin feeling smoother and appearing more elastic. Our anti-aging skincare formulas are carefully developed to help support hydration, firmness, and a more youthful-looking appearance with continued use.
We truly appreciate your trust in our cosmetic products and hope you continue to enjoy even more visible skincare benefits as part of your daily beauty routine.
Team SerlinoLAB
SerlinoLab products are superb, and really make a difference in my skin care!
The latest product that I purchased was the cleanser. I had already purchased the night cream and the eye serum, and they're wonderful, but when I used the cleanser on my face, I could immediately feel it going to work on my oily skin. It left my face feeling cleaner than it has in years, and I have used a lot of cleansers. It also enhanced my whiskers when shaving, as I used the cleanser instead of shaving cream. I am a customer for life! Thank you for making such a superior product line for men!
18 May 2026
Unprompted review
Reply from SerlinoLab
Dear Dan,
Thank you for sharing such an amazing review of your experience with SerlinoLAB.
We are truly delighted to hear that our skincare products are making a noticeable difference in your daily grooming and beauty routine. It is especially rewarding to know that the cleanser, together with the night cream and eye serum, has helped leave your skin feeling deeply refreshed, balanced, and healthier-looking.
Our men’s skincare and anti-aging formulas are carefully developed to support cleaner, smoother, and revitalized skin while providing a comfortable grooming experience, even during shaving. Knowing that our cleanser worked so effectively for your oily skin and beard care routine means a great deal to our team.
Thank you again for your incredible support and loyalty. We are honored to be part of your long-term skincare journey.
Team SerlinoLAB
Great product
I like what the application does to my skin over night. Sometimes i use it during the day to try to jumpstart the process.
25 May 2026
Unprompted review
Reply from SerlinoLab
Dear Dave,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that you are enjoying the overnight benefits of our skincare product and the way it helps your skin look and feel after application. Our anti-aging cosmetic formulas are developed to support hydration, smoother texture, and healthier-looking skin with regular use.
It is wonderful to know that you are incorporating the product into both your nighttime and daytime beauty routine to maximize your skincare results. We truly appreciate your trust in SerlinoLAB products.
Team SerlinoLAB
The product smooths my skin and removes…
The product smooths my skin and removes lines. It goes on easy. The product was delivered fairly quickly. The packaging is small enough to take on trips, and therefore, use consistently.
25 May 2026
Unprompted review
Reply from SerlinoLab
Dear customer,
Thank you for sharing your positive experience with SerlinoLAB.
We are delighted to hear that our skincare product is helping your skin appear smoother and reducing the look of fine lines. Our anti-aging cosmetic formulas are carefully developed to provide easy application, effective hydration, and visible skincare benefits with consistent use.
We are also pleased that you appreciated the fast delivery and the practical packaging, designed to make your beauty routine convenient both at home and while traveling. Consistency is an important part of achieving the best skincare results, and we are happy our products fit easily into your lifestyle.
Team SerlinoLAB
I love the product line
I love the product line. The overnight cream is wonderful. I wish they had a daily face cream as well.
25 May 2026
Unprompted review
Reply from SerlinoLab
Dear William,
Thank you for your kind feedback and for your appreciation of the SerlinoLAB skincare line.
We are delighted to hear that you are enjoying our overnight cream and the benefits it brings to your beauty and anti-aging routine. Our cosmetic formulas are designed to help nourish, hydrate, and support healthier-looking skin while you rest.
We also truly appreciate your suggestion regarding a daily face cream. Feedback from our customers is incredibly valuable and helps inspire the future development of new skincare products and treatments within the SerlinoLAB collection.
Thank you again for your trust and support.
Team SerlinoLAB
I’m a huge fan of the night cream
I’m a huge fan of the night cream. I love how it absorbs into my skin. I feel it’s an excellent product. The marketing makes me feel it’s a scam though. Too many fake ads on how it’s the “last batch”. Just focus on how great the product is rather then fake limited amount of product left
24 May 2026
Unprompted review
Reply from SerlinoLab
Dear Glen,
Thank you for sharing your honest feedback and for your appreciation of the SerlinoLAB Night Cream.
We are delighted to hear that you enjoy the texture, absorption, and overall quality of our skincare product. Our cosmetic and anti-aging formulas are designed to provide deep nourishment and a comfortable, lightweight feel as part of an effective nightly skincare routine.
We also sincerely appreciate your comments regarding our communication and marketing approach. Feedback like yours is extremely valuable and helps us continue improving not only our skincare treatments, but also the overall customer experience and the way we present our products.
Thank you again for your trust, your transparency, and your support of SerlinoLAB.
Team SerlinoLAB
I love the Serlino Night Cream
I love the Serlino Night Cream. It makes my skin appear healthier, more vibrant, and supple. There is no oily look or feel and the cream is highly emolient.
11 May 2026
Unprompted review
Reply from SerlinoLab
Dear Preston,
Thank you for sharing your wonderful feedback about the SerlinoLAB Night Cream.
We are delighted to hear that your skin appears healthier, more vibrant, and supple after using our skincare treatment. Our anti-aging cosmetic formulas are carefully developed to provide deep hydration and nourishment while maintaining a lightweight, non-greasy feel on the skin.
It is fantastic to know that you are enjoying the rich emollient texture and the comfortable finish of the cream as part of your nightly beauty routine. We truly appreciate your trust in SerlinoLAB skincare products.
Team SerlinoLAB
Too early to tell, but great somfar
The shipping and communication have been well above expectation. Perfectly excellent so far.
I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This is the reason for the 4 stars as opposed to five. I will update my review in a few weeks.
23 May 2026
Unprompted review
Reply from SerlinoLab
Dear Kenneth,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that our shipping service and customer communication exceeded your expectations. Providing premium skincare products together with attentive support and a smooth shopping experience is always one of our priorities.
We completely understand your thoughts regarding the product results, as visible skincare and anti-aging improvements often become more noticeable with continued and consistent use over time. We truly appreciate your honest feedback and look forward to hearing your updated impressions in the coming weeks.
Team SerlinoLAB
SERLINO LAB REVIEW
Product arrived quickly, positive and friendly notes from the CEO was welcoming. Still too early to notice any differences
23 May 2026
Unprompted review
Reply from SerlinoLab
Dear Mark,
Thank you for sharing your experience with SerlinoLAB.
We are pleased to hear that your order arrived quickly and that the personal touch from our team made you feel welcomed. Creating a positive customer experience together with premium skincare and cosmetic products is something we truly value.
It is completely normal for visible skincare and anti-aging results to take some time, as our formulas are designed to work progressively with consistent daily use. We hope you will continue to enjoy your beauty routine and notice even more benefits in the coming weeks.
Team SerlinoLAB
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