ETA: Customer service reached out, offered to replace my order with something else. When I couldn’t find anything else I wanted, they refunded my full purchase amount. The design wasn’t what I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really like their products, honestly the best underwear I've ever had. They also did a great job with contacting me promptly to notify me that the item of my chose was out of stock, offered alternat... See more
Company replied
I accidently put the wrong size on my order. I let the service department know and they sent me a new order and only charged me for the shipping. Thank you. The cotton boxer briefs are very comfort... See more
Company replied
The fabric and waistband is very soft and comfortable, and the seams do not create any irritation. The front pockets could use a bit of extra space and looseness to avoid shifting with squatting and... See more
Company replied
Company details
Written by the company
Pouches underwear featuring high quality, performance intensive fabrics, super sexy styles and groundbreaking dual pouch design,Keeps Intimate Areas Comfortable
Contact info
United States
- service@separatec.com
- www.separatec.com
4.3
Excellent
420 reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
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Excellent customer service
Excellent customer service
Super soft material
Would definitely purchase again and highly recommended
13 March 2026
Always great quality and comfort
Always great quality and comfort, after trying other brands I will make sure and continue to purchase separatec exclusively!!
13 March 2026
Really appreciate the satisfaction…
Really appreciate the satisfaction guarantee. I ordered one style and didn’t like it at all, they recommended another style and now they are my favorite underwear. Thanks!
12 March 2026
The performance Separatec with extra…
The performance Separatec with extra side openings are a GAMECHANGER. A little priceyeven with diacount but overall I love them.
11 March 2026
These seem to be better the first pare…
These seem to be better the first pare I got. I will be buying some more.
8 February 2026
Reply from Separatec
Thanks for your feedback! We’re glad the new pair feels even better. We look forward to having you back for more!
Great pair
Hello,
I am writing to let you know how much I love your products. I have tried several other brands, but yours is definitely the best.
I started with the bamboo pair, which was great, but I just purchased the New Style and they are even better. Keep up the good work!
Best regards,
James Sullivan
10 February 2026
Reply from Separatec
Hi James,
Thank you so much for your wonderful review! We’re thrilled to hear that you love our products and that the New Style exceeded your expectations. Your support and feedback mean a lot to us—happy wearing!
Great value and quality
Very comfortable material, and I love the dual-pouch. Best dual-pouch underwear for the price.
10 February 2026
Reply from Separatec
We’re thrilled you love the dual-pouch design! Thank you for sharing your experience.
The fit and the material
8 February 2026
Reply from Separatec
Thank you for your review! We’re glad to hear you’re happy with the fit and material of our underwear. Your feedback means a lot to us!
Reply from Separatec
Thank you for your review! We’re thrilled to hear you love our underwear so much—you’re our biggest compliment!
Reply from Separatec
Thank you for your review! We’re glad to hear you find our boxers comfortable and that your order arrived promptly. We appreciate your support!
Separate pouch review
First, my order came very quickly and on time. I always throw online clothing in the wash before I wear it, and the underwear came out fresh and supportive. The separate pouch perfectly separates and supports, and I really love the bamboo soft and stretchy material. Overall, Separatec really has got it on lock.
8 February 2026
Reply from Separatec
Thank you for your review! We’re thrilled to hear that you love the Separate Pouch™ design and the bamboo fabric. We appreciate your support and are glad our underwear keeps you comfortable and supported!
Son-in-law requested for his birthday
Son-in-law requested for his birthday, he loves them!
12 January 2026
Reply from Separatec
Thank you for sharing! We’re so glad your son-in-law loves his gift—happy birthday to him!
Best ever underwear I have ever tried
Best ever underwear I have ever tried, hella comfortable and makes you feel amazing!
12 January 2026
Reply from Separatec
Thank you so much! We’re thrilled to hear you find our underwear so comfortable and confidence-boosting. Your feedback really makes our day!
Very comfortable pouches
Very comfortable pouches, just need to design longer ones that don’t ride up my thigh.
24 September 2025
Reply from Separatec
Thank you for your feedback! We’re glad you find the pouches comfortable and appreciate your suggestion for longer designs. Your input helps us continue improving our products!
Really Nice Product and Recommend
The fabric and waistband is very soft and comfortable, and the seams do not create any irritation.
The front pockets could use a bit of extra space and looseness to avoid shifting with squatting and bending over from my experience.
12 January 2026
Reply from Separatec
Thank you for your thoughtful review! We’re glad to hear you find the fabric, waistband, and seams comfortable. We also appreciate your feedback about the front pouch — we’ll share this with our product team as we continue to improve our designs. Your input is very valuable to us!
Great boxers and even better customer…
Great boxers and even better customer service!!
12 January 2026
Reply from Separatec
Thank you so much! We’re thrilled to hear you’re enjoying both the boxers and our customer service. Your feedback means a lot to us!
Very fast delivery
Very fast delivery. Quick and easy order from start to finish. Thank you
11 January 2026
Reply from Separatec
Thank you for your kind words! We’re thrilled to hear your order process was quick and easy, and that your delivery arrived so fast. We appreciate your support!
Separatec mens underwear keeps it together!
I like ball support underwear. I’ve written reviews on Shinesty and Me Undies. Separatec Everyday is a little different.
They are cotton versus micro modal. So if you are a cotton-must guy, these might be for you.
They fit nice and snug around the butt and jewels, and provide overall comfort. The ball support is not as sturdy as the other two brands I mentioned above, but it is good.
They wash well. I have about pair and wear they occasionally. The double pouch idea is different. Your fly is a hole you insert your shady into, then lift from bottom to get out. That’s very different. It works when you get used to it.
I like them, but prefer the other two brands over them.
If you must have cotton, these are a good choice.
31 January 2026
Unprompted review
Reply from Separatec
Thank you for your detailed review! We’re glad to hear you enjoy the comfort and unique design of our Everyday and Double Pouch™ styles. We appreciate your honest feedback and comparison—it helps others find the right fit and style for them!
The product is very comfortable and…
The product is very comfortable and pleasantly reasonable in price
12 December 2025
This are the best underwear I’ve ever…
This are the best underwear I’ve ever use they are comfortable and pleasant to wear.
17 September 2025
Reply from Separatec
Thank you for your kind words! We’re thrilled to hear you find our underwear comfortable and enjoyable to wear. We truly appreciate your support!
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