Sensor Försäkring Reviews 3,537

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

well, StockX—four years later, I must say, some team members are absolutely amazing. Despite some challenges, like sending my shoes to the wrong country, they still reach out to support me. When it co... See more

Rated 5 out of 5 stars

I have home, car and personal insurance with Sensor. Initially I was very skeptic to buy but took the insurance as it was at very descent price compared to the other companies. After almost one year o... See more

Rated 5 out of 5 stars

At this moment I am pleased with Sensor, hopefully it will stay that way for a long period of time

Rated 4 out of 5 stars

I'm new customer with Sensor Insurance Co. and have no any experience to share right now.

Company details

  1. Insurance Company

Written by the company

Försäkringar upplevs av många som ganska svåra att förstå. Ofta har vi dålig koll på vilket skydd vi har och att ta reda på vilket skydd vi har, eller borde ha, upplevs generellt som ganska krångligt. Vi vill vara alternativet som erbjuder produkter som från början passar det liv våra kunder lever och vi vill säkerställa att alla våra kunder får det skydd de behöver, genom individuell rådgivning utifrån varje kunds unika situation. Vårt löfte till dig som kund är att våra försäkringspaket ska vara prisvärda, lätta att förstå och ge den hjälp du behöver när olyckan är framme. Vi ska vara enkla att ha att göra med oavsett hur och i vilket ärende du kontaktar oss samt att vi ska ge dig professionell och snabb hjälp, när du behöver den.


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Bra service

Bra service

28 February 2026
Sensor Försäkring logo

Reply from Sensor Försäkring

Hej,

Tusen tack för din positiva recension.

Det gläder oss att du är nöjd med produkten och servicen. Vi strävar alltid efter att ge våra kunder en förstklassig upplevelse, och din feedback gör vårt jobb ännu mer meningsfullt. Vi ser fram emot att få fortsätta hjälpa dig.

Med vänliga hälsningar

Anton, Sensor Försäkring

Rated 1 out of 5 stars

For broken equipment in the house

For broken equipment in the house, I had to hire someone and pay 1500 SEK just to fill out the report confirming that it was broken, so that the insurance would pay after the deductible 1000 SEK.
Despite providing documentation and video evidence, they still did not accept my claims.

29 November 2025
Sensor Försäkring logo

Reply from Sensor Försäkring

Hello,

Via this channel we are unable to comment on individual cases, and I therefore ask you to call our claims department at +46 10 410 03 10. Alternatively, you can email us and we will be able to provide you with an explanation of why we have made the decision we have in this case.

You may also request a review of the decision.

Kind regards,
Anton, Sensor Försäkring

Rated 4 out of 5 stars

Good .......👍👍👍

29 November 2025
Sensor Försäkring logo

Reply from Sensor Försäkring

Hej,

Tack så mycket för din fina recension.

Vi är glada att höra att du är nöjd med vår service och att vi har kunnat möta dina förväntningar. Vi ser fram emot att fortsätta ge dig en bra upplevelse framöver.

Med vänliga hälsningar

Anton, Sensor Försäkring

Rated 1 out of 5 stars

They are good at sales but not good in…

They are good at sales but not good in service

29 November 2025
Sensor Försäkring logo

Reply from Sensor Försäkring

Hello,

Thank you for taking the time to leave a review.

We appreciate all feedback, as it helps us improve.

Kind regards,
Ebba, Sensor Försäkring

Rated 2 out of 5 stars

Slow response

Slow response, no digital platform to reach them quickly.

12 June 2025
Sensor Försäkring logo

Reply from Sensor Försäkring

Hej,

Jag förstår att du känner dig missnöjd då du inte fått den hjälp som du förväntat dig.

I första hand ber jag dig ring in till vår skadeavdelning på 010-410 03 10 mellan 9-15 så ni kan prata med en skadehandläggare som kan hjälpa dig vidare med dina frågar. Jag bifogar med en länk där ni kan se hur ni går vidare om ni inte är nöjda, https://www.sensorforsakring.se/om-du-inte-ar-nojd/

Med vänliga hälsningar
Anton, Sensor Försäkring

Rated 1 out of 5 stars

I changed to a diffrent Insurance…

I changed to a diffrent Insurance Company and they were supoused to send me my money back the one i had paid for the month but since i changed company… they never send the money scamers

25 April 2025
Sensor Försäkring logo

Reply from Sensor Försäkring

Hi Samuel,

I can see that we already sent you your money back. If you have any questions regarding your credit please contact us at 010-410 03 10 and we will help you further.

Kind regards, Denise.

Rated 1 out of 5 stars

Dear Senssor Försäkring,

Dear Senssor Försäkring,

I am extremely frustrated and disappointed with the handling of my car repair, and I demand immediate action.

On December 6, 2024, my car’s bearing Reg Number : BYY-225 catalytic converter was stolen, and I handed it over to Bilia Verkstad Kungens Kurva the same day. After making me wait for 1.5 months, they returned the car on February 13, 2025, with an old catalytic converter and a check engine light on. This was completely unacceptable.

I had to return the car again, and only then did they install a new catalytic converter. When I went to pick it up on February 21, 2025, there was a loud noise from the exhaust, which I immediately reported. The workshop told me to come back on Monday, only to now claim on February 24, 2025, that there is a hole in the exhaust and that they need to consult with the insurance again.

This is beyond unacceptable. My car has been stuck in the workshop for two months, and I have had to spend money on taxis while waiting for a repair that should have been done correctly the first time. Who is responsible for this financial loss? Why should I suffer due to incompetence and mismanagement?

I expect Senssor Försäkring to take immediate responsibility and ensure that my car is repaired without any further delays or excuses. If this matter is not resolved immediately, I will have no choice but to escalate it to the appropriate authorities.

I expect a prompt response and a clear resolution. No more delays.

24 February 2025
Unprompted review
Sensor Försäkring logo

Reply from Sensor Försäkring

Hi,

Through this channel, we can not comment on individual cases, and I therefore ask you to call our claims department on 010-410 03 10. Alternatively, email us at skador@sensorforskaring.se so we can help you better and give you an explanation about your case.


Kind regards
Denise, Sensor Insurance

Rated 2 out of 5 stars

Bad that you're not able to make…

Bad that you're not able to make payments easier... numerous ways to do that these days? Instead you are only offering "autogiro", one of the reasons I feel like changing company.

30 December 2024
Rated 5 out of 5 stars

 sometimes you just gotta be honest

well, StockX—four years later, I must say, some team members are absolutely amazing. Despite some challenges, like sending my shoes to the wrong country, they still reach out to support me. When it comes to reviews, I’d give them 55 stars; they deserve it. Thank you all for your dedication!

29 February 2024
Rated 2 out of 5 stars

But because I did not understand the language, I sent the company an invoice for 4000 SEK. I am not satisfied with the service. I have been a customer for several years, the old contract was terminate

But because I did not understand the language, I sent the company an invoice for 4000 SEK. I am not satisfied with the service. I have been a customer for several years, the old contract was terminated and a new agreement was made to switch to road insurance and pay 180 SEK every day.

29 June 2024

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