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Sense Aroma Reviews 

489
•
TrustScore 4.5 out of 5

4.5

Home Goods Store
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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders are processed very quickly, arrive securely packaged in protective bubble wrap, and feature wonderful products like aromatic essential oils and decorative lamps. People also appreciate the absolute ease of navigating the online ordering platform and receiving prompt, helpful customer support when minor issues happen. Some reviewers were not happy with certain product specifications, mentioning missing wall plugs, unstated USB connections, or minor wear on decorative items over time. A few consumers also noted occasional delivery hiccups, such as parcels being left in exposed spots or experiencing slower transit times during busy periods.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality items... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive quickly and on... See more

Quality

Clients share positive opinions on quality, highlighting that items are well made, beautiful, and arrive well... See more

Order

Reviewers mention positive feedback about order processes, highlighting the easy online ordering system and... See more

Service

Reviewers highlight positive aspects of service, describing it as brilliant and fast every time. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An amazing experience shopping with Sense Aroma. My items were shipped the very next day, were packaged beautifully and arrived the day after. I ordered two wax melt burners and they are fabulous. I c... See more

Rated 5 out of 5 stars

This is a lovely silicone night light, very cute. It’s a bright light colour with three levels of light, quite bright when on the top level. It arrived on time, well packaged & was kept informed of i... See more

Rated 5 out of 5 stars

I got my dargon fountain a few years ago now, and my water pump broke. I ordered another one, it was a very good price compare to others on the market, very quick delivery, and packed well when arrive... See more

Company replied

Rated 5 out of 5 stars

This is not the first time I have ordered from Sense Aroma and as always I love the oils and I purchased a new diffuser. It arrived before the estimated delivery time and well packed. The website is e... See more

Company replied

Company details

  1. Home Goods Store
  2. Aromatherapy Supply Store
  3. Decoration and Interior Design Store
  4. Gift Shop

Written by the company

The UK's Aromatherapy experts specialising in wellness and relaxation. We're on a mission to help the nation create soothing environments in their own homes with the help of a wide range of products from Ultrasonic Diffusers to Wax Burners and everything inbetween!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

489 reviews

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4.5

All reviews

(489)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience shopping with Sense Aroma

An amazing experience shopping with Sense Aroma. My items were shipped the very next day, were packaged beautifully and arrived the day after. I ordered two wax melt burners and they are fabulous. I can 100% recommend this lovely company and will definitely be shopping with them again.

15 October 2025

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