Sell Your Car 2 Jack Reviews 

7,232
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and genuinely helpful, making the car selling process smooth and stress-free. Many reviewers highlight the excellent service, noting its efficiency, transparency, and ease, often describing it as hassle-free from start to finish. Customers frequently appreciate the fair pricing and quick payment, with funds often arriving in their accounts much faster than expected. However, some customers also noted that the final price offered was sometimes lower than the initial online valuation or their expectations. A few other people also felt that staff explanations for these price adjustments were not always clear or that the information provided was sometimes inconsistent.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Price

Reviewers mention positive feedback about price, with many customers expressing satisfaction with the final... See more

User experience

Customers had positive experiences with the user experience, describing it as simple, straightforward, and... See more

Payment

Users describe positive interactions with payment, often highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience selling my car. What is normally a stressful experience with attempts to knock the price really low was not the experience here. Hafsa was really professional, polite and clearly... See more

Company replied

Rated 5 out of 5 stars

From start to finish the experience was great. So easy, transparent, fair and good price against the market. I’ve recommended to friends already. What also made the experience so pleasant was Steve (D... See more

Company replied

Rated 5 out of 5 stars

I booked an appointment late week for a Saturday morning valuation - arrived and met with Steve D who was professional and polite. Appointment went smoothly, car checked through system, price of... See more

Company replied

Rated 5 out of 5 stars

Got a quick, fair valuation online and a prompt follow up appointment. Location was easy to find thanks to a thoughtful video. Dan was great, explained the process and any matters affecting the initia... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Sell Your Car 2 Jack is your local, trusted car buying service. We offer a hassle free, quick and convenient way to sell your car. Selling a car isn’t easy. The time it takes, the costs you incur and the difficulties you will face, all add to the hassle of selling a car. With Sell Your Car 2 Jack, life is much simpler. • Honest friendly and trusted local car buying service • Genuine no obligation offer to buy your car • No admin fees or hidden charges • Immediate payment via bank transfer • Simple quick and hassle free

Sell Your Car Today

FREE - No Admin Fees / Same Day Payment

The fast and easy way to sell your car. We are your local, trusted car buyer.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,232)

1,386 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve W was absolutely brilliant from…

Steve W was absolutely brilliant from start to finish. Explained the whole process throughout and made everything straight forward. He was also very friendly and helpful. Thank you Steve for your amazing service.

9 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you so much for your fantastic review! We are delighted to hear that Steve provided such a positive experience from start to finish. It's great to know he explained everything clearly, made the process straightforward, and was friendly and helpful throughout. We will pass on your kind words to him.

Rated 5 out of 5 stars

Although the price agreed wasn’t what I…

Although the price agreed wasn’t what I would have liked, the reasons for this were explained with clarity and honesty and it was a pleasure to deal with Dave. The process to sell the car was smooth and straight forward and I would recommend this company

9 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a thoughtful review. We're pleased to hear that Dave made the process smooth and straightforward, and that he explained the valuation clearly and honestly. While we understand the final price wasn't quite what you had hoped for, we're glad you felt informed throughout the process and enjoyed dealing with our team. We'll be sure to pass your kind comments on to Dave. Thank you for your recommendation, and we hope to have the opportunity to help you again in the future.

Rated 5 out of 5 stars

Very professional and competent staff

Very professional and competent staff. It took only half an hour to sell my car.

9 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your great review! We're delighted to hear that you found our team professional and competent, and that the process was completed in just half an hour. We always aim to make selling your car as quick, straightforward, and hassle-free as possible. We appreciate your feedback and hope to help you again in the future.

Rated 5 out of 5 stars

Friendly staff

Very friendly offered us drinks while waiting for the appointment and after a few checks it was clear how much they offered for my car. It was a little less then I expected but still within reason. It didn't take to long to complete the deal. So very professional, quick and clear.

8 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a detailed review. We're delighted to hear that you found our team friendly and that you felt welcome during your visit. It's great to know the process was professional, straightforward, and completed quickly. We understand that our offer wasn't quite what you had hoped for, but we're pleased it was still within your expectations and that everything was explained clearly. We really appreciate your feedback and hope to assist you again in the future.

Rated 5 out of 5 stars

The pleasant and helpful staff are a credit to the business

We used Sell Your Car to Jack before years ago and we were very pleased to find that the service we received from Dan Green now shows that the brilliant service and pleasant helpful staff have remained front and centre to this expanding business

7 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your wonderful review and for choosing us again. It's fantastic to hear that your recent experience with Dan was just as positive as your previous one. We're proud to know that, even as we've grown, our commitment to providing excellent service with friendly and helpful staff has remained at the heart of what we do. We'll be sure to pass your kind comments on to Dan. We truly appreciate your continued support and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service - would definitely recommend using this above other alternatives

8 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We're so pleased to hear that you found our service friendly and efficient. It means a great deal to know you'd recommend us over other alternatives. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

David was welcoming

David was welcoming, helpful and extremely efficient. We were very happy to do business with him.

8 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your wonderful review. We're delighted to hear that David made such a positive impression with his welcoming, helpful, and efficient service. We'll be sure to pass your kind comments on to him, as we know he'll really appreciate them. Thank you for choosing us, and we hope to assist you again in the future.

Rated 5 out of 5 stars

Overall a positive and professional…

Overall a positive and professional approach.
A clear and honest selling experience. I would recommend others to give them a try.

8 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your kind review. We're delighted to hear that you found the experience positive, professional, and transparent. Providing a clear and honest service is something we take great pride in, so it's wonderful to know this came across during your sale. We really appreciate your recommendation and hope to assist you again in the future.

Rated 5 out of 5 stars

Fast, friendly and professional

Great fast, friendly and professional service from Dave.

8 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We are delighted to hear that Dave provided you with fast, friendly, and professional service. It is great to know you had such a positive experience, and we'll be sure to pass your kind comments on to Dave. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Steve W at the Redditch depot gave a…

Steve W at the Redditch depot gave a fair quote and explained to me as to why the quote was where it was.

Overall excellent and quick service

7 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave your review. We are delighted to hear that Steve provided you with a fair quote and took the time to explain how it was calculated. We believe in being transparent and ensuring our customers understand the process, so it's great to know Steve delivered that experience. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

A friendly and helpful service

Steve W has been really friendly and helpful throughout the transaction. Offered us a fair price for our car.

7 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your kind review! We are so pleased to hear that Steve W was friendly and helpful throughout the transaction and that you felt you received a fair price for your car. Providing a straightforward, professional, and customer-focused service is what we strive for, and your feedback means a lot to us. We appreciate you choosing us and hope to welcome you back in the future.

Rated 2 out of 5 stars

Its a convenient way to sell a car

Its a convenient way to sell a car, hassle free and same day payment. Overall I wasnt happy with the price but wasnt pushed to accept. Staff were friendly

7 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to share your feedback. We are pleased to hear you found the process convenient and hassle free, and that our team made you feel comfortable without any pressure to accept our offer. We understand that the price isn't always what customers hope for, but we always aim to provide a fair valuation based on current market conditions. We appreciate your comments and hope to have the opportunity to help you again in the future.

Rated 5 out of 5 stars

Very easy and straightforward process…

Very easy and straightforward process of selling your car. Would recommend to anyone needing to sell

4 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We are delighted to hear that you found the process of selling your car easy and straightforward. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope to assist you again in the future!

Rated 5 out of 5 stars

The ease of use

The ease of use, clarity of questions answered .The kindness of the valuer, The sale went through effortlessly. the bank transfer also

6 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your very kind 5 star review! We’re so pleased to hear you found the process easy and clear, and that our car buyer was kind and helpful throughout. It’s great to know the sale and bank transfer both went through effortlessly, and we really appreciate your feedback.

Rated 5 out of 5 stars

Graeme was very helpful and…

Graeme was very helpful and professional.
He thoroughly checked the vehicle and offered me a fair price.
The paperwork was a clear and easy.
Payment received the following day.
Overall a pleasant, stress free experience.

27 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your lovely 5 star review! We’re so pleased to hear Graeme provided a helpful and professional service, and that the whole process was clear, straightforward and stress-free. It’s great to know you were happy with the price offered and how smoothly everything went from paperwork to payment.

Rated 5 out of 5 stars

I was really pleased with the service I…

I was really pleased with the service I received from the company in particular from Graeme Birch, who really went the extra mile to help Me. He was friendly, helpful, reliable, honest, trustworthy and contactable out of hours !
Graeme proverbially held my hand and explained things to me when I had some concerns, questions or queries about things I didn’t understand or know what to do and I’m really grateful for his help and support
They made selling my car easy and I would definitely recommend them - Thank You

30 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you so much for your wonderful review! We’re delighted to hear that Graeme went the extra mile to support you and made the whole process of selling your car feel easy and reassuring. It’s especially lovely to know he was able to answer your questions, put your mind at ease, and provide such friendly and reliable service throughout. Your kind words mean a great deal to us, and we truly appreciate your recommendation. Thank you again for choosing us!

Rated 4 out of 5 stars

Used SYCTJ for the 3rd time

Used SYCTJ for the 3rd time
another good and easy experience.
Thank You

29 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for coming back to us again! We’re so pleased to hear your third experience with us was just as easy and positive. We really appreciate your continued support.

Rated 5 out of 5 stars

Excellent Service

Steve at the Solihull branch was very helpful and friendly and the whole process was so quick and easy. Would highly recommend using Sell your car to Jack.

5 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your lovely 5 star review! We’re so pleased to hear Steve at our Solihull branch was helpful and friendly, and that the whole process was quick and easy. We really appreciate your recommendation and support.

Rated 5 out of 5 stars

Hafsa was very professional and…

Hafsa was very professional and friendly . Explained the sale and its processes to us . Gave us a fair price and money in bank at the end of the day .

4 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a lovely review! We are so pleased to hear that Hafsa provided a friendly and professional service, clearly explained the process, and made your car sale straightforward. It's great to know you were happy with the fair price and the prompt payment. We really appreciate your feedback and hope to assist you again in the future!

Rated 5 out of 5 stars

Would highly recommend

I had a great experience at Sell Your Car 2 Jack Touchwood. This is the second vehicle I have sold here, it’s very fast and simple and Mark was friendly, professional and answered all of my questions!

30 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic review and for choosing Sell Your Car 2 Jack again! We are delighted to hear that your second experience was just as smooth and straightforward. It's great to know that Mark was friendly, professional, and able to answer all of your questions. We truly appreciate your continued trust and look forward to helping you again in the future!

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