Selkie Reviews 

Selkie was very quick to respond to my refund issue!

I’m very grateful that the restock date on the piece I’m wanting was confirmed by customer service so I will have a better chance of getting it! Very much appreciate y’all!

My question was solved pretty efficiently. Great customer support team.

Fast response, helpful costumer service and easy to talk to!

Summer was fantastic. They were very friendly and helpful. This was the best customer service experience I've had in years :)

Customer service response was super fast, friendly and solved my problem right away. They’ve definitely gained a customer for life :)

Obsessed with their dresses and customer service. They’re so helpful and sweet!

Absolutely adore this company and there beautiful products. They alway respond quickly and help to you out when you ask! Can go on enough about them!

Great customer service. Summer helped me with all my questions.

Selkie helped me process an exchange and they were very helpful.

Fast response, friendly service and immediate solution. Very satisfied!

My experience was great. I bought a XL item and didn't super love the fit and sent a exchange request quickly for a XXL just in case it sold out. Then I tried on the XL again and actually super loved the fit. it was my mistake but the XXL was already on the way. Also to super complicate things I'm leaving the country on 4/20 and my exchange package got held up. Customer Service quickly emailed DHL fixed the issue and it's getting delivered today, explained I want the XL instead of the XXL they said no biggie and just return what I didn't want. Everything will be resolved in a timely manner. Customer service went above and beyond and was super great. Thank you mystery angel -klr

Absolutely amazing customer service !
Had a small mishap where I had to cancel my order, quickest response I have ever seen from a CS !
Everything was settled very quickly and I felt so reassured.
Then I got offered help for choosing the right size for my gown, which I was quite concerned about considering previous experiences with online shopping and a tight schedule before the event I was shopping for.
I was given very clear and extensive information about the sizing in general and the sizes of specific dresses I was interested in.
All exchanges were very kind and helpful, on top of being fast. I even emailed the customer service on a Saturday and received an automatic response informing me that it may take a while to hear back from them but then got an actual response a few minutes later.
They definitely made me at ease with the whole process and made me value the brand even more.
Definitely look forward to purchasing from Selkie again, as I know I will get all the help I may need and in a very considerate manner.
Specific thank you to both Anna and Alexis for all of their help !

I had a shipping return mishap and Selkie customer service was very patient, helpful, and kind throughout the whole process. I truly appreciate Alexis, who was the main person helping me with this issue. Thank you, Alexis and the rest of the Selkie fam! 🫶🏻✨

Fantastic styles an wonderful customer support. I have had a few payments issues and Summer and Anna have replied in record time with so much help. Thank you!

Selkie is really trying to provide friendly and effective service. While at first the issue may not be resolved, if you clearly explain and provide follow up details, I've usually found that an issue can be sorted with a mutually agreeable solution. Thank you.

Selkie was extremely helpful and accommodating while answering my questions. I was pleasantly surprised how quickly they were able to get back to me and give me answers. I have made several orders through Selkie, and have had nothing but good experience experiences with them and their customer service!

I needed the dress by a certain time so I messaged the seller and they got me on track and were so helpful

I really liked the support service, it was fast and good. They gave me all the information I needed, which was very nice🌟