Houseplant water irrigation kits for holidays - do not work! Various bottles purchased to find a good fit. Water distributes quickly when tested in a glass/vase. But when inserted into soil, water doe... See more
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Had an issue with one of bird feeders. Replacement sent promptly along with prepaid shipping label to return the damaged one. Thank you Dawn 😊 The feeders certainly have fooled the squirrels thus f... See more
An order was placed and delivered on time; delighted with the item. Already nothing less than five stars. But then we were faced with an interesting and unexpected technical glitch, which was not only... See more
Repeat customer. Products ordered have been good and as described. Sadly recent order was a few days late on advised delivery via their poor courier Yodel. When I contacted customer service there wa... See more
Company details
Written by the company
A wide range of essential products for the home and garden, helping you to make the most of your outdoor space.
Contact info
Poole, United Kingdom
- 01258 837 970
- www.selections.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Quick service and quality product
Quick service and quality product. Initial package had a piece missing but customer service was quick to respond and rectify the issue.
0 starts would be preferable.
If I could give them no stars I would. Poor quality hanging basket liners, they are not round, it looks like they have been run through concrete mixer. They are terrible a total waste of time and money.
Excellent prompt service
Excellent prompt service. I ordered the 4 pack shepherd hooks. Great sturdy product
Great Service
I ordered a set of 2 expanding willow trellis on a Thursday evening and they were delivered on Monday. It was an easy ordering process with super quick delivery. Thank you.
Good product at a very fair price
Good product at a very fair price, quick delivery all well packed and received in very good condition. One item had a part missing, the replacement was with me in two days without quibble. Good reliable service.
Excellent
Very pleased with the service we have received. The ordering process was easy and turnaround was good. Unfortunately one of the items arrived damaged, we sent a message and a couple of photos, Dawn replied very quickly and the replacement arrived the next morning, so thank you Dawn.
Because of how our issue was dealt with we have confidence in buying again - great customer service.
Customer service at its best.
After recently ordering items from Garden selections on line, I received many updates of the order been processed, plus it’s progress during delivery of its. It’s received in good time to my home.
Sadly upon opening consignment two minor fittings on my items were missing, these were missing in pre packed plastic sleeves I guess from the manufacturers.
Nevertheless upon contacting Garden Selections by email to inform of the missing parts, I was assured the parts would be despatched as soon as I provided photos of missing parts by email. Garden Selections were as good as their word, within a few days I received the missing items.
I’d like to thank Dawn who dealt with this minor issue, handled in a proficient and professional manner.
Many thanks to Dawn.
Excellent service
Easy order, speedy (and accurate) delivery and good looking product. Very quick and polite response to my query. Thanks.
Fantastic customer service
Fantastic customer service and speedy resolution to my problem. I had bought the product through B&Q but will go direct to Garden Selections in future.
Quick to respond
I needed to contact customer service with a query, Dawn was very helpful and quick to respond very pleased with the service.
Great service on great products at a…
Great service on great products at a very good price with very fast delivery. Highly recommended
Great customer service…
Great customer service received today by email. I really appreciate your time to help me
Efficient Customer Service
One part of a repeat order for heavy duty bird feeders was faulty, but this was replaced quickly and efficiently. We are very pleased with the product.
Problem promptly solved
I had a query about assembling a product,Dawn answered my message immediately and gave clear and explicit instructions,very grateful.
Nothing but praise…
This is yet another internet company that offers tremendous value for money, superb customer service and delivery promises that are NOT works of fiction.
I’d have no doubt at all in recommending them and will, in future, place further orders their way when needing various garden sundries.
Great customer service in replacing…
Great customer service in replacing item damaged in transit.
Will be looking to buy again from this company.
Great greenhouse, excellent customer service
I was gifted a greenhouse via not on the high street, loved it. Unfortunately 1 panel was slightly damaged so I contacted Selections directly with some photos and was promptly sent a replacement. I've assembled the greenhouse today and am delighted. Thank you!!
Great service n beautiful plants
Great service n beautiful plants.Reammy pleased n would order from this company again.
Quality service and product.
I placed my order through Amazon. The item arrived on the stated delivery date but damaged. I decided to contact Garden Selection directly with images attached. I was very pleased to receive a prompt response, but also from Dawn, a named member of the Customer Service team. A replacement was received within the 2-3 days promised. Thank you for a quality service and product.
Product ok, courier and customer service disappointing
Repeat customer. Products ordered have been good and as described.
Sadly recent order was a few days late on advised delivery via their poor courier Yodel. When I contacted customer service there was little help or assistance apart from due dates are only estimated and to wait wait wait.
Unfortunately that's let you down and it's a customer lost.
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