SEIB Insurance Brokers Reviews 

984
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and helpful, making interactions pleasant and productive. People frequently highlight the excellent and efficient service provided, noting its swiftness and professionalism. The customer service is often described as outstanding, with agents readily available to assist and offering great care. Many customers appreciate the clear explanations and various options provided, which makes the user experience straightforward and easy to navigate. Reviewers also consistently find the pricing to be competitive and sensible, often receiving better quotes than initially expected, making it a highly recommended choice.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, often describing it as very pleased, amazing, and excellent.... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

User experience

Consumers find the user experience to be very positive, describing it as pleasant, swift, and easy. Reviewers... See more

Price

Clients share positive opinions on price, consistently finding the quotes to be competitive and fair, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was fabulous to be able to speak straight to an agent that could assist me. The service was efficient, swift and exactly as a busy business needs. My cover was initiated straight away which was exa... See more

Rated 5 out of 5 stars

Site easy to use and asked for details that weren't too complicated for a non mechanical horse person to cope with. Also really good on phone, nice person and picked up quickly as I wanted documents... See more

Rated 5 out of 5 stars

Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.

Rated 5 out of 5 stars

I am keen to leave positive words for all the help and support over the years SEIB have given me with pony. She had a poor start to life being a rescue and I was able to give her the life she dese... See more


Company details

  1. Money & Insurance

About SEIB Insurance Brokers

Written by the company

About SEIB Insurance Brokers

We are proud of the specialist knowledge we have of our products, but it doesn't stop there.

We strive to be at the forefront of developing products in the industry and we do this by listening to you and identifying your needs.

Our specialisms include:

  • Equestrian Insurance
  • Funeral Director Insurance
  • Private Hire Insurance
  • Motor Trade Insurance
Find out more

Contact info

4.9

Excellent

TrustScore 5 out of 5

984 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(984)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was fabulous to be able to speak…

It was fabulous to be able to speak straight to an agent that could assist me. The service was efficient, swift and exactly as a busy business needs. My cover was initiated straight away which was exactly what I needed. The staff were knowledgable and friendly and a very competitive quote was provided.

29 May 2026
Rated 5 out of 5 stars

Really impressed

Site easy to use and asked for details that weren't too complicated for a non mechanical horse person to cope with. Also really good on phone, nice person and picked up quickly as I wanted documents in post . Would recommend and will use again. Thankyou

28 May 2026
Rated 5 out of 5 stars

Excellent customer service

I have always received excellent customer service from SEIB and as an insurance broker during my career, I say this from a position of knowledge. Ade from the sales team is super… it’s just as well I am now retired as I would definitely have tried to poach him to work in my team!

27 May 2026
Rated 5 out of 5 stars

Personable & professional

Every time I’ve called, I’ve encountered knowledgeable personable staff who understand their profession & have time to listen & clearly explain the actual questions being asked which is sadly becoming more of a rarity these days.
Really helpful customer service & speed of service, thank you

18 May 2026
Rated 5 out of 5 stars

Great company

Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.

8 May 2026
Rated 5 out of 5 stars

Thank you

In 6 weeks I went from having a happy healthy horse to having to put in a large vet fee claim and a mortality cliam. The team were nothing but supportive and guided me with genuine care and compassion. They made settlements quickly and without fuss. Overall they helped make a heartbreaking time that bit easier to deal with. Thank you everyone.

19 May 2026
Unprompted review

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