SEGA Shop UK Reviews 

122
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

Ordered some stuff in September, on preorder, had no update. Emailed about it at the start of December and was promised the stock would be with me before Christmas. Cut to the 20th, I emailed them to... See more

Rated 3 out of 5 stars

SEGA Shop UK offers some cool and unique collectibles, usually delivering items within 2-4 days. However, there are significant downsides, including a lack of customer support for issues like missing... See more

Rated 5 out of 5 stars

Speedy service that offers something a little out of the ordinary for retro fans along with amazing deals and offers throughout the year. Great for gifts and loads of small items perfect for Xmas and... See more

Rated 4 out of 5 stars

Some of my fondest childhood memories where in front of the Sega playing Golden Axe and Streets of Rage. Still two of my favourite video game franchises to this day. Being able to land some nice qual... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

SEGA Shop is your one stop shop for official and exclusive SEGA products with merchandise from your favourite SEGA games including Sonic the Hedgehog, Golden Axe, Streets of Rage and Yakuza!


Contact info

3.0

Average

TrustScore 3 out of 5

122 reviews

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3.0

All reviews

(122)

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Rated 5 out of 5 stars

Impressive

Very satisfied with the speed in which my order was processed (immediately), shipped (1 day) and delivered (3 days) the day before xmas..

25 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service A+++

Item arrived ahead of schedule and the quality was amazing, the communication from customer service in regards to updates on my order was top notch too

23 December 2018
Unprompted review
Rated 5 out of 5 stars

Fine

Pre ordered an item, came in the time it was supposed to, kept informed of delivery etc, all good

22 December 2018
Unprompted review
Rated 4 out of 5 stars

Good service, speedy delivery.

Good delivery times, was kept very up to date on my parcels whereabouts by text and email. The only issue I have is one of the prints I bought off the website didn't look as bright and vibrant as it did on the site. The other two and my hat where awesome though.
I would also like to see abit more merch available to buy. The American site seemed to have abit more than ours.
All in all though very impressed.

22 December 2018
Unprompted review
Rated 5 out of 5 stars

Order the Dreamcast Pin Set.

Order the Dreamcast Pin Set.
Shipping time to germany was great
Everything was good, hope there are more items to the sega Store EU like Jet Set Radio or Shenmue.

22 December 2018
Unprompted review
Rated 5 out of 5 stars

...to be this good takes SEGA

To be this good takes SEGA

Very fast shipping to germany. The shop is good right now, but I#m sure it will get better with more stuff from the US store like Shinobi for example...

Anyway, great shop, thx SEGA

22 December 2018
Unprompted review
Rated 2 out of 5 stars

A bit amateur for a AAA games company

The "shop by brand" bit breaks on the google chrome app on my samsung. I select Sonic - it loads up half the page and freezes so I cant click or scroll.

Also the shop doesn't have any of the cool stuff from the U.S. store, and the U.S. store still won't deliver to the U.K.

Can't see why customers should put up with any of this.

22 December 2018
Unprompted review
SEGA Shop UK logo

Reply from SEGA Shop UK

Hi Stephen, sorry to hear that you've been having issues accessing the site. We're looking into this issue to see if we can replicate it.

Rated 4 out of 5 stars

Sega UK Merchandise

It's finally great that sega have now expanded there merchandise into a UK specific shop as we didn't have that option for a while and had to order from overseas. Its great that this has happened now, worth the wait and investment.

22 December 2018
Unprompted review
Rated 5 out of 5 stars

Great UK source for Sega Merchandise

Great source for Sega merchandise, glad to have a reliable UK store to order from. More importantly items came fast and as expected. Hopefully will be updated frequently with more than just shirts and similar items to the US. Well definitely be ordering again and recomend.

22 December 2018
Unprompted review
Rated 5 out of 5 stars

Great service, will use again

Really quick delivery, great product, reasonable prices for an official merch store, and when I had an issue with my purchase the staff were easy to talk to and quick to reply, getting right to the root of my problem within 2 messages. Overall I had a really easy time working with this site for a Christmas present!

22 December 2018
Unprompted review
Rated 5 out of 5 stars

Sonic The Hedgehog & SEGA Ltd!

This is Awesome SEGA Service guarantee! I highly recommend this site to anyone out there! I'm a Massive SEGA Sonic The Hedgehog Games Fan! Sonic is my World's Favourite Greatest Games Mascot Ever in Games History! He is Stunning, Cool, Wonderful, Extremely Extraordinary & Exciting like me! Every Sonic Games in the Series are Special, Magical & Magnificent!!!!!

21 December 2018
Unprompted review
Rated 5 out of 5 stars

Sega shop UK, what a great find! The website is clear and easy to use…

The website is clear and easy to use with a great selection of products to choose from. The payment process is quick and easy. I received notifications on each stage of my purchase from payment to receiving the goods. Delivery was within the specified timescale even though close to Christmas. The parcel was in excellent condition and all goods were present and correct. I would definitely order from here again and recommend others to do the same.

21 December 2018
Unprompted review
Rated 5 out of 5 stars

SEGA Shop's the name, Speed's their game!

I ordered stuff while I was on holiday and due back in two days, the store had just opened so I didn't expect to see the things I got for a while. You can all see where this is going, right? I got home, and they were there, waiting for me. They've got a wide variety of stock (perfect for a Sonic fan like myself) at a very good price!

My ONLY qualm would be "I want more Shenmue things" but that's just me being demanding. (Though if you wanted to take that suggestion on, fellas...)

21 December 2018
Unprompted review
Rated 5 out of 5 stars

More than happy

Excellent customer service, fast response and very helpful. Quality of products is fantastic. Hope to see more.

21 December 2018
Unprompted review

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