Ordered some stuff in September, on preorder, had no update. Emailed about it at the start of December and was promised the stock would be with me before Christmas. Cut to the 20th, I emailed them to... See more
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See what reviewers are saying
SEGA Shop UK offers some cool and unique collectibles, usually delivering items within 2-4 days. However, there are significant downsides, including a lack of customer support for issues like missing... See more
Speedy service that offers something a little out of the ordinary for retro fans along with amazing deals and offers throughout the year. Great for gifts and loads of small items perfect for Xmas and... See more
Some of my fondest childhood memories where in front of the Sega playing Golden Axe and Streets of Rage. Still two of my favourite video game franchises to this day. Being able to land some nice qual... See more
Company replied
Company details
Information provided by various external sources
SEGA Shop is your one stop shop for official and exclusive SEGA products with merchandise from your favourite SEGA games including Sonic the Hedgehog, Golden Axe, Streets of Rage and Yakuza!
Contact info
Unit A, Viking Industrial Estate, Rolling Mill Road, NE32 3DP, Jarrow, United Kingdom
- hello@segashop.co.uk
- www.segashop.co.uk
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Impressive
Very satisfied with the speed in which my order was processed (immediately), shipped (1 day) and delivered (3 days) the day before xmas..
My stuff came
My stuff came, on time in good quality. Nothing more you can ask of from a store!
Great service at Supersonic speeds!
Good quality merchandise for a good price and quick delivery. Thank you!
All my friends are jealous
The delivery was really fast and the quality of the jumper is amazing. All my friends are jealous of my Christmas Jumper. Definitely 5 star
Excellent service A+++
Item arrived ahead of schedule and the quality was amazing, the communication from customer service in regards to updates on my order was top notch too
Fine
Pre ordered an item, came in the time it was supposed to, kept informed of delivery etc, all good
Good service, speedy delivery.
Good delivery times, was kept very up to date on my parcels whereabouts by text and email. The only issue I have is one of the prints I bought off the website didn't look as bright and vibrant as it did on the site. The other two and my hat where awesome though.
I would also like to see abit more merch available to buy. The American site seemed to have abit more than ours.
All in all though very impressed.
Order the Dreamcast Pin Set.
Order the Dreamcast Pin Set.
Shipping time to germany was great
Everything was good, hope there are more items to the sega Store EU like Jet Set Radio or Shenmue.
...to be this good takes SEGA
To be this good takes SEGA
Very fast shipping to germany. The shop is good right now, but I#m sure it will get better with more stuff from the US store like Shinobi for example...
Anyway, great shop, thx SEGA
A bit amateur for a AAA games company
The "shop by brand" bit breaks on the google chrome app on my samsung. I select Sonic - it loads up half the page and freezes so I cant click or scroll.
Also the shop doesn't have any of the cool stuff from the U.S. store, and the U.S. store still won't deliver to the U.K.
Can't see why customers should put up with any of this.

Reply from SEGA Shop UK
Sega UK Merchandise
It's finally great that sega have now expanded there merchandise into a UK specific shop as we didn't have that option for a while and had to order from overseas. Its great that this has happened now, worth the wait and investment.
Great UK source for Sega Merchandise
Great source for Sega merchandise, glad to have a reliable UK store to order from. More importantly items came fast and as expected. Hopefully will be updated frequently with more than just shirts and similar items to the US. Well definitely be ordering again and recomend.
Great service, will use again
Really quick delivery, great product, reasonable prices for an official merch store, and when I had an issue with my purchase the staff were easy to talk to and quick to reply, getting right to the root of my problem within 2 messages. Overall I had a really easy time working with this site for a Christmas present!
BEST store for sega products!!
Amazing products with reliable shipping! Prices are incredible!! Would reccommend to any sega fan 💖💖💕
Sonic The Hedgehog & SEGA Ltd!
This is Awesome SEGA Service guarantee! I highly recommend this site to anyone out there! I'm a Massive SEGA Sonic The Hedgehog Games Fan! Sonic is my World's Favourite Greatest Games Mascot Ever in Games History! He is Stunning, Cool, Wonderful, Extremely Extraordinary & Exciting like me! Every Sonic Games in the Series are Special, Magical & Magnificent!!!!!
Sega shop UK, what a great find! The website is clear and easy to use…
The website is clear and easy to use with a great selection of products to choose from. The payment process is quick and easy. I received notifications on each stage of my purchase from payment to receiving the goods. Delivery was within the specified timescale even though close to Christmas. The parcel was in excellent condition and all goods were present and correct. I would definitely order from here again and recommend others to do the same.
SEGA Shop's the name, Speed's their game!
I ordered stuff while I was on holiday and due back in two days, the store had just opened so I didn't expect to see the things I got for a while. You can all see where this is going, right? I got home, and they were there, waiting for me. They've got a wide variety of stock (perfect for a Sonic fan like myself) at a very good price!
My ONLY qualm would be "I want more Shenmue things" but that's just me being demanding. (Though if you wanted to take that suggestion on, fellas...)
More than happy
Excellent customer service, fast response and very helpful. Quality of products is fantastic. Hope to see more.
Amazing shop I'm so glad SEGA shop is…
Amazing shop I'm so glad SEGA shop is finally available in the UK
Highly Recommended!
Excellent service with excellent communication, highly recommended!
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