Fantastic support for replacing my keyboard.
The best customer service ever.
My lovely new keyboad with slowly changing coloured backlight light suddenly switched itself off and nothing I did made any difference.
I contacted their support using a chat window and Mia responded instantly and told me it was probably a hardware issue and will be replaced.
Mia really owned the problem; I hate having to start again with someone else.
I expected I'd get it next week, but I was amazed to find the replacement was already there.
How they did this I don't know, it made my day. Plus I don't have to return the busted one which works fine aside from backlighting.
Fantastic help from this company; they really went the extra mile for me.







