My mother bought me halo, thinking it would give me a boost as I have lost patches of my hair. Poor quality wire, no instruction on how to fit and secure or even style. You can handle the hair but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Product didn't arrive and over a month later still having issues trying to get a refund. They suggested I am lying about not receiving the item...""oh well royal mail are usually 100% reliable " they... See more
Company replied
Ordered the product on January 5th. Paid for expedited shipping. Emailed them on January 12th with no response by January 16. Called them and they have not even processed the order due to "lack of av... See more
Company replied
I don't get what all the hype is about. I got my hairpiece today and was super excited until I tried it on. First, the color doesn't match at ALL and second, and most importantly, the hair looks RIDI... See more
Company details
About Secret Extensions®
Information provided by various external sources
NO GLUE, CLIPS OR DAMAGING APPLICATIONS!
The secret is the patented, invisible headband, they slip on and off quickly, blending right in with your own hair. There are so many ways to style your hair with Secret Extensions® Double Volume™.
INFINITE LOOKS WITHOUT THE COMMITMENT!
Easily mix colors to get low lights, highlights and Ombre and more depth.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a very informative site to work …
This is a very informative site to work around. Color description of hair color choices were stop on. I can't wait to receive my Secret Extensions. The only thing I disliked was all the 'are you sure' questions at the end of the purchase. I get it about multiple sales but it was a lot when you are just ready to complete your order.
Thank you,
xxxMaureen
Purchase was easy
Purchase was easy. I have not yet received the product. There was a booster offer to get a better version of the same product. This was not offered initially. Feels shady.
This is my first time ordering a hair …
This is my first time ordering a hair piece. I am looking forward to receiving my order.Also very excited to wear it
Great Information on wear and care
I have been wanting extensions for …over a year but was scared of an expensive commitment that I would be "stuck" with!!
I have been wanting extensions for quite some time but didn't want to drop $500+ on something I had no idea if it would look good. A hairstylist friend of mine suggested Secret Extensions. I was sold as soon as I saw the money back guarantee! And even more of a bonus, I had the option of extending that money back guarantee and speeding up my delivery. I can't wait to try my extensions and share this amazing company with everyone I know.
ive purchased this product before...i …
ive purchased this product before...i love secret extentions...i just wish it had an adjustable band...for people with smaller heads.

Reply from Secret Extensions®
Love the product and the ordering …
Love the product and the ordering process was simple.
Hair color was the hardest part
Everything was easy when placing my order. The hardest part, which I am still concerned about, is what color of hair to order.
Fabulous easy extensions!
I just ordered the product
I just ordered the product, the shopping experience was pretty straight forward. I am already thinking about ordering another color to create an ombre affect.
It was easy enough to order
It was easy enough to order , but became a little annoyed by the persistent option upgrades . I'm waiting to see the outcome of my purchase .
Easy to use website
Easy purchase
Overall easy to purchase. Color matching was confusing. I would like to see actual people with their hair before and after with each type of hair color extension. I'm more visual.
I would highly recommend this …
I would highly recommend this product/site
I loved the first extension I bought !
I love this product...I wear them …
I love this product...I wear them everyday. Makes me feel beautiful. Nobody can tell I have fake hair. It matches perfectly. Thank you.
This is my second order
This is my second order, I love this hair extensions. I get so many compliments when I wear them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







