I bought 2 tickets, when they confirm the purchase I spend money on flights and hotel. They do not give me those ticket or other similars (as the TicketIntegrity they said before the purchase).... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seatwave is a huge money making scam, and the WRU should be ashamed of themselves for allowing their fans to pay the ridiculous processing fees. Seatwave after reading many reviews don't always deliv... See more
Company replied
I sold two tickets for the Wales v England riugby match on the 23rd February via Seatwave, apparently the official WRU reselling partner.The sale was confirmed by email and I sent the tickets back to... See more
I had sold two tickets for Shakira concert held at WiZink Center Antiguo Palacio de Deportes, Madrid at 21:15 on the 3rd of July, 18 via seatwave. [Reference ID:2063434, ID:2063430 ]. I received an... See more
Company replied
Company details
Information provided by various external sources
Tickets | Buy or Sell Tickets on Seatwave, Europe’s Largest Ticket Exchange | Seatwave.com
Contact info
P.O. Box 68685, N1P 2XH, London, United Kingdom
- +44 (0) 333 003 5930
- www.seatwave.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Excelent service
Everything was ok. I printed the tickets at home and got access without problems.
I was concerned but was delighted with …
I was concerned but was delighted with the smooth transaction, instructions and the total price was provided accuratley prior to purchase. I would definatley use again and recommend. Extremely happy with Seatwave. Thankyou.
WE SAW U2!!!!!
was super easy to find the tickets we wanted for U2 --- I mean - WOOOOT - We got to see U2!!!!!!
Expensive but quick
It is a bit expensive to use the site to sell your ticket but it's handy for a quick sale.
Top !
Very good service, very fast and secure.
We had an amazing experience thanks to Céline Dion and thanks to Seatwave !!
Spectacular show and easy booking process.
Got my tickets online as noted on the website and printed them out for barcode scanning at the venue. The whole search, book and pay experience was very user friendly.
Unsatidfactory customer support
Purchased ticket's for Red Hot Chille peppers concert. Unfortunately unable to attend due to a family illness. I Purchased the insurance and have tried to make contact twice and have yet to receive a reply to the email I sent to the address on my receipt. Unsatisfactory customer support, guess since they already have my money for the tickets that's all they care about. Don't waste your money on the insurance, they wont reply.
Update 4 Sep still no reply for the insurance -- guess it is a scam

Reply from Seatwave
Fooled
It could have been a better experience if only my ticket wasn't sold to a lot of people. Myself and other attendees (10 at least) were bounced back because we got the same e-ticket and we had to re buy a ticket on top of the stadium where the view is pretty much limited. I'm not putting all the blame to seatwave as the same tickets were sold in other websites as well, however, I would highly recommend to check the ticket number instead of letting everyone advertise the same tickets. At least I got a full refund of the tickets price plus all the fees paid on my first and last experience with this website.

Reply from Seatwave
Customer service
I had an issue with my tickets and the customer service was very quick and helpful ,which made everything much better.
Thank you.
everything as promised
Very good service.
Great service
I really am thankful for Seatwave because I was able to find tickets to a couple of shows that I thought were sold out. It was very easy and user friendly!
Robbie Williams Tickets
Robbie Williams Tickets. Bloody expensive through Seatwave compared to the face value on the ticket. Admin charge is a joke. But when you are ordering on the internet and the tickets are selling out within minutes of going online what can you do, they have you over a barrel and you have to pay the outrageous price if you want to go.

Reply from Seatwave
I bought excellent tickets at a …
I bought excellent tickets at a reasonable price. My tickets arrived promptly. One area for improvement would be a bit more information as to where to go/what to do when to get there. We did not know, for example, that we were entitled to go to a special area closer to the stage until a quarter of the way into the gig when someone saw our wristbands.
The price you see is the price you pay!
I purchased a Justin Bieber e ticket and it was available instantly when I purchased it. The site overall is easy to use. Most sites show a price and by the time you get to the checkout they've added on ridiculous ammounts of hidden fee's. On this site the initial price you see is the price you pay!
Seatwave are truly awesome
Seatwave are truly awesome
I would not have any hesitation in recommending them as they are one of the best secondary ticket selling markets in the county
Fabulous tickets and we had an amazing …
Fabulous tickets and we had an amazing evening.
Wonderful memories made !💖💖
It was a friendly and cozy environment …
It was a friendly and cozy environment but a bit far from the stage!
Friendly navigation site
Friendly navigation site, but expensive prices, much more the standard one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



