Am a regular registered client with SDS. Superb ironmongery, for all my bespoke furniture construction. A vast range of door knobs and handles. Not forgetting mechanical fittings like heavy duty d... See more
Company replied
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Review summary
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Reviews shaping this summary
Banjo shelf supports and mounts. Items were well described, delivered within the advised timeframe at at a reasonable cost. Pricing was very good and product quality turned out to be excellent.... See more
Company replied
Ordered hinges for renovation of old teak marine table. Was able order exact match. Diagram with exact dimensions made selection of options much easier than on other websites. Delivered promptly and... See more
Company replied
yes SdS is a GOOD company to purchase from but i had to get help with my order Ok as the smaller PHEONIX surface book shelf was to small p-I had to get in touch with the customer service to get hel... See more
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Company details
- Hardware Accessories Store
- Door Shop
- Hardware Store
- Home Improvement Store
- Kitchen Furniture Store
- Locks Supplier
Written by the company
Our mission is to provide high-quality architectural hardware to both the trade and public, in addition to working on residential and commercial projects. Our online and in-store shopping services inspire our customers and help them achieve positive results in their homes and projects. Our experts provide crucial advice and expertise that allows us to provide the best service possible. Additionally, we offer a variety of collections, products, and services.
SDS London Details
Written by the company
- Next Day Delivery
- All orders placed before 4pm are delivered the next working day and if the order is over £100+vat there is no delivery charge. All deliveries are despatched via a signed for carrier and are subject to stock availability.
- Customer Service
- SDS London prides itself on our levels of customer service. Our knowledgeable and helpful staff are on hand to assist when required and are supported by Guild qualified colleagues to help with those more technical questions. We can be contacted in the following ways Telephone, email, live chat or face to face in our showroom or collection warehouse.
- Product Selection
- All our products are carefully selected to ensure our customers get the best value for money.
At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.
Contact info
20 Weir Road, Wimbledon, London, United Kingdom
- 020 7228 1185
- sales@sdslondon.co.uk
- www.sdslondon.co.uk
4.8
Excellent
9K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Good range of items
Good range of items. Always find everything I need. Fast delivery as well.
4 June 2026
Reply from SDS London Ltd
Hi Uwe,
Thank you for your great 5-star review is much appreciated!
I am thrilled to hear your experience with SDS always goes well and we can supply the correct products for your needs.
We look forward to serving you again in the future.
Kind regards,
Pierce Fay
Mine was only a small order for drawer…
Mine was only a small order for drawer runners but it was despatched very quickly and with good packaging that survived the trip via Royal Mail.
The package was complete and the job completed with no problems. I would recommend SDS to anybody.
4 June 2026
Reply from SDS London Ltd
Hi Leslie,
Thank you so much for your 5-star review, it is greatly appreciated.
I am happy to hear you were pleased with the delivery service and packaging of your order.
We are glad to hear you would recommend SDS to other as we pride ourselves on our great customer service.
We will look forward to serving you again in the future.
Kind regards,
Pierce Fay
I was looking for a particular type of…
I was looking for a particular type of cabinet hinge that had proved to be difficult to find. On delivery, within a couple of days, it was perfect at a very reasonable price. Very pleased with service
20 May 2026
Reply from SDS London Ltd
Geoff,
Thank you for your feedback.
We're happy to hear that we were able to provide the hinge you were looking for, especially after having some trouble trying to find elsewhere. It's great to know that the hinge was a perfect fit, arrived quickly, and offered good value for money. We truly appreciate your kind words and are pleased that you were happy with both the product and our service.
Kind regards,
Max Onken
Reply from SDS London Ltd
Thank you Stephen, for taking the time to leave such a wonderful review.
We're thrilled to hear that you were pleased with everything we try our best on. Providing a smooth customer experience is always our goal, so it's fantastic to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Max Onken
Easy to find what I wanted
Easy to find what I wanted, description and photo. Able to buy the size I needed, which would fit in an envelope. It’s worth the extra cost over buying a part roll and the challenges of (some) parcel delivery (companies) - and the waste.
30 May 2026
Reply from SDS London Ltd
Hi T B
Thank you for your lovely feedback!
We are glad to hear of the experience you had with us. We’re delighted to hear you found it easy to locate what you were looking for as we strive with the quality and range of products that we sell.
Thank you for choosing SDS London, and we hope to assist you again soon.
Kind regards
Lauren Cliffe
Reply from SDS London Ltd
Hi Sums,
Thank you for leaving us kind feedback.
We’re delighted to hear of your positive experience you had with us. We pride ourselves in the products we sell and our quick delivery service.
Thank you for choosing SDS London, and we hope to assist you some time soon.
Kind regards
Lauren Cliffe
Reply from SDS London Ltd
Hi David,
Thank you for your feedback!
We’re delighted to hear you received great service. Your kind words are greatly appreciated, and we’re pleased we could help.
Thank you for choosing SDS London, and we hope to assist you again soon.
Kind regards,
Samantha Thatcher
Really helpful and always come through…
Really helpful and always come through for us. Thanks guys
3 June 2026
Unprompted review
Reply from SDS London Ltd
Hi Serena,
Thank you for your fantastic feedback!
We’re delighted to hear that you’ve found our team helpful and reliable. Providing great service and being there when our customers need us is what we strive for every day.
Thank you for your continued support and kind words, we really appreciate it and look forward to helping you again in the future.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi there,
We are so happy to hear your order arrived on time and that you found our service efficient. We appreciate you taking the time to leave a review and hope to assist you again soon!
King regards,
Laura Enright
Reply from SDS London Ltd
John,
Thank you for your feedback!
We’re delighted to hear you’re happy with the quality of the product and that the delivery time met your expectations. Knowing you’re very happy with your purchase is exactly what we like to hear.
Thank you for choosing SDS London, and we hope to assist you again soon.
Kind regards,
Samantha Thatcher
I have never had a bad experience with…
I have never had a bad experience with SDS. Great service.
27 May 2026
Reply from SDS London Ltd
Hi,
Thank you for your wonderful feedback!
We're delighted to hear that you've consistently had positive experiences with SDS London. Providing great service every time is what we strive for, so your comments mean a great deal to us.
Thank you for your continued support, and we look forward to assisting you again in the future.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Julian,
Thank you for your kind feedback.
We are delighted to hear about your experience you had with us. Great prices and quick delivery is the service that we strive for and our aim to achieve.
We look forward to you shopping with us again.
Kind regards,
Lauren Cliffe
I've still not recieved my order
26 May 2026
Reply from SDS London Ltd
Hi Andy,
Apologies for the delay on this order.
These have now come into stock and will be despatched today.
Kind regards,
Samantha Thatcher
Very happy with product and prompt…
Very happy with product and prompt delivery, thank you.
24 May 2026
Reply from SDS London Ltd
Colin,
Thank you for your kind feedback!
We’re delighted to hear you’re very happy with the product and the prompt delivery. Providing quality products and efficient service is what we strive for, so it’s great to know we met your expectations.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi Rachael,
We’re delighted to hear your order arrived quickly and that you found our service efficient. We appreciate you taking the time to leave a review and hope to assist you again in the future.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi Angus,
Thank you for your 5 star review it is greatly appreciated!
I am pleased to know you were happy with the service and your communication with us was helpful.
We pride ourselves on our customer service, so we were happy to hear this.
We look forward to serving you again in the future!
Kind regards,
Pierce Fay
Great Customer Service
Max was very friendly and helpful and displayed great customer service.
29 May 2026
Unprompted review
Reply from SDS London Ltd
Adam,
Thank you for your wonderful feedback!
We’re delighted to hear that Max provided such friendly and helpful service. Delivering excellent customer service is something we pride ourselves on, and Max will be thrilled to hear your kind comments.
We really appreciate you taking the time to leave a review and look forward to helping you again in the future.
Kind regards,
Samantha Thatcher
There were problems at every stage of…
There were problems at every stage of the process - couldn't complete the order online. Doing it over the phone was laborious and ultimately info was inaccurate and my instructions weren't followed. When I called to follow up the person I had dealt with gave me incorrect info - so I had to keep insisting she speak to a colleague who finally told me the correct thing.
10 May 2026
Reply from SDS London Ltd
Hi Ruth,
I have just tried contacting you to discuss this issue. Unfortunately, I have been unable to get through.
I can see that an order was done as part delivery and part collection as requested. However, I am happy to discuss through with you, please contact me on 020 7228 1185 when you can.
Kind regards,
Samantha Thatcher
Reply from SDS London Ltd
Hi,
Thank you for taking the time to leave us a review. We’re very pleased to hear that everything went smoothly and that you’re happy with the product.
Providing excellent quality service is always our goal, so your feedback is greatly appreciated. Thank you again for your support, and we look forward to serving you again in the future.
Kind regards,
Max Onken
Reply from SDS London Ltd
Thank you for your review, Mike.
We're pleased to hear that the item was well packed, but we're sorry that you were disappointed with the delivery time.
Having checked your order, it was placed at 5:31pm on 21st May and dispatched the following day, 22nd May. The delivery method selected at checkout was Royal Mail Tracked (2–3 days), and the parcel was delivered on 26th May.
While we dispatched your order promptly, we appreciate that delivery expectations can vary and we're sorry that the service did not meet yours on this occasion. Thank you for your feedback, as it helps us review both our delivery options and the information we provide to customers.
Kind regards,
Samantha Thatcher
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