You just have to wait up to 7 days for them to reply
Received an email from Jack Turner CC David Smith saying "We intend to respond substantively within the next 7 days" slow company that we should not use
28 October 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Was this letter sent out by mistake?
In my view ... this practice probabiy didn't intend to send out the email that my son received.
It contained many inaccuracies, sloppy writing and an alarming bullying tone that - in my view - reflected very badly on the entire legal profession in the UK.
I cannot understand how a professional practice could send out an email like this, All I can think of is that ... the letter was sent out by mistake. It's the only way I can ... understand it.
11 July 2025
Unprompted review
Advice was as good as a chocolate…
Advice was as good as a chocolate fireguard -keep well clear
11 January 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.