The staff understand what we need. Then, he tried his best to search any opportunity to meet our need. He walked up and down to check the stock and kept us informed of the progress. It’s much appreciated.

Well worth the money staff was very helpful on the store dale was the person I spoke to sofa was delivered when he said it was the guys who delivered was friendly and helpful would I recommend to buy from your store again most definitely

There was a lot of choice in store and after an initial introduction we were given time and space to browse, the sales man interjecting occasionally.
When we visited the next day, to get a quote we felt that the salesman had the sale in view and wasn't necessarily listening to our needs. However, we were able to manage this come away with exactly what we wanted.
Looking forward to the delivery of our new sofas

All the staff were friendly and helpful , Dale explained everything thoroughly from start to finish

Carla was fantastic and provided us with all the help we needed to chose what was right for us. Carla was cheerful and allowed us to take our time to come to decision with no pressure. Would absolutely recommend a visit and ask for Carla she’s great.

Hi after a few visits to the store we final placed our order. Carla in the Warrington store was excellent explained everything to us even talked about potential issues with a corner suite delivery to manage our expectation and went above and beyond to make us feel reassured thank you look forward to it all arriving now

Very good knowledge about products and technical aspects of range. I am happy with process

The person that we delt with was amazing, so helpful

Lovely lay out of store. Choice of sofas and friendly staff.

amazing service from poltronesofa in Warrington. Dale and Phillipa really went above and beyond. Would highly recommend.

Fantastic service from start to finish just waiting for delivery

Warrington store
The smell as you enter the store was absolutely amazing. The customer service from Pete was second to none. He was great. Very helpful, welcoming and friendly. We came back the day after to buy our sofa from him.

From start to finish our SCS experience was first class. The sales person in the Warrington branch was excellent, the communications prior to delivery was excellent and the actual delivery today was outstanding. The two guys were polite, professional and they set up the sofas in very quick time. I would recommend SCS to everyone.

Smooth delivery & installation. Very polite & plesant delivery crew (Peter &John)took all the packaging away with them very happy with the whole experience

Delivery men pleasant and efficient. Entirely happy with the delivery.

If I could give minus stars I would. If you would like your property damaged by delivery men, get no help from telephone calls, emails or contact page online, then this is the company for you.
If however, you would like your new furniture to be delivered without property damage then I suggest you go to one of the many other furniture companies available. Disgraceful customer service!

Furniture delivered more than 2h late. No updates or tracking. Furniture okay but expensive compared to UK made furniture.

Delivery team very friendly and polite. Assembled our furniture quickly and efficiently and made sure everything was working. Overall a very good experience. Thank you so much.

Had 2 suites Sisi Italia and the Fallon both collapsed, no padding at all their own technician was horrified.. then was charged £159 fir the 'free' kit to keep the leather clean and had insurance added when I specified I couldn't afford it both suites were 4/5k please check Facebook SCS complaints group before purchasing anything

We'd had a suite from another big name sofa company for over 15 years, but found one we liked at SCS. Paid and delivered quite quickly. However the quality after just 4 years is awful. Bits constantly falling off, springs on one chair have gone leaving a dent, not impressed at all. Will not buy from here again