We were given advice and help by Gerald he was very friendly and was able to help us to choose our new furniture,he showed us all the colour and fabric options. Very pleased with the experience
Location
Switch locationSolihull Retail Park, Chalford Way, B90 4LD Solihull, West Midlands,, GB
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See what reviewers are saying
we had a 3.5 month wait for delivery after placing out order of 2x 2 seaters and a chair, shop staff friendly and help full, finally had a delivery slot was informed 7 days before and confirmed day be... See more
Trevor was very attentive and polite with us when we asked about purchasing a sofa bed. He engaged with us straight away and was well informed about the products we looked at. Aside from liking a part... See more
We were welcomed by Trevor who informed us of deals that were on and explaining to us what they meant when purchasing a sofa. He went around the show room with us a few times. We found the right sofa... See more
Company details
About Poltronesofa - Solihull
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Solihull Retail Park, Chalford Way, B90 4LD, Solihull, West Midlands,, United Kingdom
- 0121 733 5450
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Very good and knowledgeable salesman
Very good and knowledgeable salesman, so sorry I cannot remember his name, really looking forward to getting my new sofa and chair.
New furniture purchase
We were given advice and help by Gerald he was very friendly and was able to help us to choose our new furniture,he showed us all the colour and fabric options. Very pleased with the experience
Very helpful sales person
A pleasant experience with welcoming staff
The staff didn't badger us and follow us around which is always appreciated, the information was provided on entry that was necessary for our visit and we were left to explore the store with opportunity to ask questions as and when any arose. Over all a very pleasant experience.
Prompt Delvy and assemble.
May use AI-assist with repliesRead more

Reply from Poltronesofa - Solihull
Delivery
Tx before day , tx on day time of arrival ,can track and the delivery people phone .
Very good
Called first time and spoke to someone…
Called first time and spoke to someone who put me through to the store. I left a message for a call back. Didn’t receive one. Had to call again next day.

Reply from Poltronesofa - Solihull
Staff were friendly
Staff were friendly, knowledgeable and open from the time we entered the store, easy browsing, great lay out
Felt welcomed on arrival
We were welcomed by Trevor who informed us of deals that were on and explaining to us what they meant when purchasing a sofa. He went around the show room with us a few times. We found the right sofas with the help of Trevor and the process of purchasing them was straightforward.
i am a shopper that doesn't like to be…
i am a shopper that doesn't like to be crowded when i arrive. i want to look around. the team respected that and left me browse until i was ready. then Fabio was so great, listening to what i wanted, what my concerns were and helping me decide on the best sofa for me. the colours to chose from are epic and i have a gorgeous blue and pink set on its way! Mark the manager was also wonderful and i feel in safe hands with the whole team in Solihull!
Time to renew
The staff were very welcoming they gave expert advice which helped us make our final decision. Nothing was too much trouble and I would highly recommend people to the store
Very pleased with the delivery service
Very pleased with the delivery service. Sofa is very comfortable and great value.
Damain was incredibly attentive and…
Damain was incredibly attentive and welcoming. He made us feel completely relaxed and comfortable while trying out the sofas, which helped us find the perfect one that I truly love!
Elite service and wonderful experience in Solihull!
I had an absolutely wonderful experience at Poltronesofà Solihull. The staff provided elite customer service, showing immense patience and professionalism throughout the more then two hours I spent choosing my perfect sofa bed. They were extremely welcoming, even offering me coffee during my visit. A special thanks to the team for proactively reminding me to register my car registration to avoid any parking penalties. Exceptional service from a fantastic team! Highly recommended!
Was kept informed of delivery date and…
Was kept informed of delivery date and time, promptly arrived on time, very professional and courteous and new sofa was quickly installed with no mess or fuss ⭐⭐⭐⭐⭐
Hospitality was 100%
Gerald was extremely welcoming and…
Gerald was extremely welcoming and didn’t pressure us. He made helpful suggestions as to which fabrics would be appropriate for our needs.
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