The delivery men kept in contact to let me know when they were arriving. They were delivering a corner sofa. They had to take all the packaging off before bringing it into the house. They first tried to get the corner part through my front door. This got stuck on the door handle and tore the material on the underneath as they carried on pulling it I had to tell them the handle was stuck on the wood so they forced it through the door frame. The underneath I suppose doesn't matter as its on the bottom. The top of the cushion has been pushed in so much it does not sit properly this I only noticed after they had left. To get the rest into the house they carried it above the side fence and through my patio doors. I did ask if they worked for scs which they said they were contracted. I paid 2300.00 and didn't expect it to be forced into my home minus the protective packaging.

I found the staff extremely helpful and informative. A very pleasant experience.

Quick ordering process

The lady was excellent with knowledge and was not pushy in any way was a lovely experience 😊

Very helpful and friendly staff

Paid them in full early April, and got to wait until July to receive it, wish I went somewhere else so we could be enjoying it

Was made to feel very welcomed and it was the young lads first week and he done brilliant was treated very well would highly recommend

Saw the advert on TV called in on the off chance as we were passing the shop. Our corner unit in our conservatory could do with replacing. (Norwich store) Dan (sales) & the store manager were absolutely excellent. Bought a new corner unit after checking measurements to fit in place of our older one. Just waiting for delivery.5🌟

Excellent staff not at all pushy great knowledge on the sofas we picked very nice colleagues and free delivery was a bonus when other companies charging over £100 would recommend to all my family and friends Excellent com

Had a very warm welcome from Dan, the sales assistant. Had only starting working there a week prior but seemed fairly knowledgeable. Only asked for help once.
The sofa I liked in store was priced incorrectly (£100 less than it should have been) this was honoured at the till. I paid nearly £2000 in cash and wasn’t made to feel bad or outdated. Staff were very friendly and helpful, esp when I got measurements wrong and had to make adjustments.

Excellent service as soon as I walk in the door the lady was very helpful and I found exactly what I wanted with her help .Had plenty of swatches to pick from for the colour of the sofa bed I needed which was great. Looking forward to receiving my item .

Met the most helpful guy in your norwich store called Kiran went in just browsing he made me feel so at ease under no pressure very knowledgeable nothing to much for him ended up buying 2 sofas he is a credit to your company i have since taken my mum in to buy a chair again he served us an absolute joy each time i shop in your store he will be the one to serve me a credit to your company thank you Kieran

Staff were excellent 👌 and very polite, wife changed the item 3 times ,drove me nuts ,but staff were brilliant

Great customer care and very efficient service. Staff were very efficient and very helpful.

Showroom set out brilliantly.
A lot of beautiful sofas to choose from.
Staff very welcoming & helpful.
I found the exact sofa i had reviewed & got it in the material & colour i hoped for.
Very happy & cannot wait to see it in my lounge.

We were.welcomed when we came into store and then left to wander around . When we had found a sofa we liked Ellen, the sales assistant, was more than helpful, finding a number of swatches for us to look at and didn't make us feel rushed into making a decision.

Choice of lovely seating all different colours ably assisted by Daniel. Delighted with our purchase, thank you.

Excellent. We took our time over several days to decide between two shops. No pressure and very patient with us choosing colours etc.
we haven’t had our chairs yet but so far so good.

Very good service through out.
Sprowston retail centre. Bought double recliner sofa. Hopefully it continues and we have a positive delivery.

I was most impressed from first stepping into the store. The staff were all welcoming, friendly, knowledgeable yet still professional. I would like to give a special mention and thanks to Kieran for his excellent service.