Poltronesofa - Mansfield Reviews 

1,699
TrustScore 5 out of 5

4.8

10 Portland Retail Park, Lord Street, NG18 1HA Mansfield, Nottinghamshire,, GB


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Rated 5 out of 5 stars

Fabulous service from stepping into the store. Staff were very welcoming very knowledgeable. We felt very relaxed browsing no pressure some lovely sofas. After 3 visits we decided on our sofa looking... See more

Rated 5 out of 5 stars

Very competitively priced furniture with a touch of luxury. The store offers a wide range of interesting models. I was looking for something modern yet cozy, and I found the perfect sofa. The best p... See more

Rated 5 out of 5 stars

I was served by Kelly, shes an absolute superstar. She was very knowledgeable about everything i asked and offered all her knowledge...she helped me with everything she could and we had a good laug... See more

Rated 3 out of 5 stars

The sofa is lovely. Only one thing was disappointing. I can't turn the seat cushions over cos they are not the same material as the sofa. All paperwork I have does not mention that I can't turn the se... See more

Company replied


Company details

  1. Furniture Store

About Poltronesofa - Mansfield

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • 10 Portland Retail Park, Lord Street, NG18 1HA, Mansfield, Nottinghamshire,, United Kingdom

  • 01623 683280

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,699)

14,611 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress free visit.

The staff were very warm and welcoming. The manager attended to me and was very helpful and knowledgeable. Eventually,after choosing the material colour and measurements, the sofa and chair were chosen.

4 July 2026
Rated 5 out of 5 stars

Very competitively priced furniture…

Very competitively priced furniture with a touch of luxury. The store offers a wide range of interesting models. I was looking for something modern yet cozy, and I found the perfect sofa.
The best part was the free delivery and the amazing discount. Besides the sofa I chose, there were many other beautiful and unique models in the showroom.
I was also lucky to receive excellent customer service on the day of my purchase. I never thought buying a sofa could be such a pleasant experience. I left the store in a great mood and very happy with my purchase.

2 July 2026
Rated 5 out of 5 stars

The sales person

The assistant that delt with our sale was excellent she made us feel comfortable and answered our questions very knowledgeable which made for an easy sale. Thank you so much kimberley in the Mansfield store x

5 July 2026
Rated 5 out of 5 stars

Fabulous service from stepping into the…

Fabulous service from stepping into the store. Staff were very welcoming very knowledgeable. We felt very relaxed browsing no pressure some lovely sofas. After 3 visits we decided on our sofa looking forward to having it in our home. Big thank you to Kelly & Richard for helping us.

8 July 2026
Rated 5 out of 5 stars

I was served by Kelly

I was served by Kelly, shes an absolute superstar. She was very knowledgeable about everything i asked and offered all her knowledge...she helped me with everything she could and we had a good laugh at everyday things we got chatting about.Kelly is an absolute credit to your company and any company would benefit greatly from having her as their employee..
Kelly also did her very best to help other people quickly that wanted to know things whilst serving me.
It was an absolute pleasure meeting her and speaking to her.

6 July 2026
Rated 4 out of 5 stars

Staff member very helpful

Staff member very helpful, friendly and polite . Well stocked store, look forward to visiting again

3 July 2026
Poltronesofa - Mansfield logo

Reply from Poltronesofa - Mansfield

Good Afternoon Mrs Foster,

I hope you are well and thank you for your review.

I have tried to call you today, just to ask if there is anything we could have dine differently to achieve a 5* rating. If so we would really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

We visited three times before deciding…

We visited three times before deciding on a sofa , the whole team were amazing no pressure to buy just helpful information when we asked lots of questions, Amy dealt with us and honestly her approach is perfect, we placed our order and everything was great 👍 would highly recommend

4 July 2026
Rated 5 out of 5 stars

Liam and Paul delivered the sofa…

Liam and Paul delivered the sofa Monday, so helpful. I we were still having the flooring installed. So they put the sofa in the garage.. my builders managed to get it in the living room, having to take the window out🤦‍♀️.. it’s in now, It looks amazing ….
Thank you all so much.

30 June 2026
Rated 3 out of 5 stars

The sofa is lovely

The sofa is lovely. Only one thing was disappointing. I can't turn the seat cushions over cos they are not the same material as the sofa. All paperwork I have does not mention that I can't turn the seat cushions over.

2 July 2026
Poltronesofa - Mansfield logo

Reply from Poltronesofa - Mansfield

Good Morning Deborah,

I hope you are well and thank you for your review.

I have checked over the specifications for this sofa however it does state that the seat cushions are not reversible on this model.
I am very sorry that this aspect is disappointing for you however we are pleased to see that overall you are happy with your sofa.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Liam and paul delivered my sofa they…

Liam and paul delivered my sofa they both were very friendly and professional, they called to give me a better time that they would be arriving, they made sure they knew where the sofas were being placed and carefully lifted it into place, they made sure we were happy before leaving,

27 June 2026

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