Amy the sales assistant was fantastic. Helping us with queries and showing us suitable options for our needs. Amy was not “pushy” at all and was really knowledgable about products available. The sofa... See more
Location
Switch location10 Portland Retail Park, Lord Street, NG18 1HA Mansfield, Nottinghamshire,, GB
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See what reviewers are saying
The sales assistant at Mansfield site was absolutely brilliant. We walked in only to browse, Kelly, I think her name was asked if we were ok and if we needed anything, said no problem we're only b... See more
Welcoming on arrival. I new instantly which sofa and chair (chair not on display) I wished to purchase as it was displayed just in front of the showroom entrance. Chris talked us through the process... See more
Lost a star due to how long its taken to be delivered, the price of the delivery too. Lovely sofa hope it lasts the test of time, the delivery lads were good, took them no time to put together (I wasn... See more
Company replied
Company details
About poltronesofà - Mansfield
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
10 Portland Retail Park, Lord Street, NG18 1HA, Mansfield, Nottinghamshire,, United Kingdom
- 01623 683280
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Sales assistant was fantastic
Amy the sales assistant was fantastic. Helping us with queries and showing us suitable options for our needs. Amy was not “pushy” at all and was really knowledgable about products available. The sofa we have chosen is just beautiful and we cannot wait for it to be here!
First class service
Delivered and assembled very professional on time absolutely first class as is the furniture.
We were made to feel at home no…
We were made to feel at home no rushing to get a sale felt comfortable and the salesman Christopher was.nt to pushy to get a sale just how we like it thank you
May use AI-assist with repliesRead more
They didn't put sofa in right place
They didn't put sofa in right place. They wasn't friendly people they was very rude. Had to move sofa in correct place once they were gone. Sofa isn't put together properly.

Reply from poltronesofà - Mansfield
Excellent communication
Excellent communication, great quick & efficient delivery. Soon assembled by the 2 very pleasant & polite men
Mansfield store
Kelly, the sales advisor at Mansfield was brilliant. Friendly, helpful and not pushy, we were there quite a while as couldn’t decide which colour to have and she didn’t rush us.
A brilliant time from the very…
A brilliant time from the very beginning of our trip to the store, to actually receiving the suit in our home.
The sales assistant at Mansfield site…
The sales assistant at Mansfield site was absolutely brilliant.
We walked in only to browse, Kelly, I think her name was asked if we were ok and if we needed anything, said no problem we're only browsing.
No pressure, no problem.
Saw a settee we liked and suddenly we weren't browsing anymore!
Kelly was nearby and was very helpful, knowledgeable and possibly the loveliest woman you could ever wish to meet! Anyway, we bought a settee that we never intended buying!
Fantastic service from start to finish.
Fantastic service from start to finish.
The sales team were so patient, extremely knowledgeable and a lovely relaxed process. The delivery guys were amazing, the sofa is fabulous, and arrived early!
Thank you to all involved.
The Staff are so helpful and friendly…
The Staff are so helpful and friendly in this shop, I went in for a sofa for my conservatory and they made me feel right at home they even offered me a hot drink. I got exactly what I wanted at a great price and the sofa is great quality. Would highly recommend
Sales lady very professional no hard…
Sales lady very professional no hard sell knew product s offered extended warrenty over all a pleasant exsperiance
very good layout and selection greeted…asabove
very good layout and selection greeted at the door by Conlan who demonstrated a recliner sofa then left us to browse,we asked for his assistance on delivery times and he spoke to the manager then we paid and left the shop happy again after 9 years ago
From start to finish excellent…
From start to finish excellent service lovely staff at Mansfield branch talk through want we wanted placing order and kept us informed throughout delivery was excellent was told night before our time slot with a detailed time slot on the morning of delivery the 2 men who delivered our new sofa was great knew what they was doing left us a great smile on our faces
Welcoming on arrival
Welcoming on arrival. I new instantly which sofa and chair (chair not on display) I wished to purchase as it was displayed just in front of the showroom entrance. Chris talked us through the process and doubled checked sizes for me, he explained delivery timing’s etc.
Chris knowledgeable on the product and very helpful throughout the whole process and transaction.
Amazing customer services
Amazing customer services, staff who dealt with us was very helpful and had great knowledege
Super service!
I can’t remember the name of the lady that served us but she’s a cat lady and blonde and she was so down to earth lovely and very helpful to the point that when we decided to buy the sofa I sought her out and didn’t want anyone else hoping she’d get the commission (if any) also gorgeous sofa can’t wait for it to arrive! We are the family who sat on the newest sofa and were easily distracted by the phone charging plate!
We arrived as a family with a budget…
We arrived as a family with a budget and series of requirements. The lady who dealt with us was patient, knowledgeable and gave great advice. We purchased on the day and the store was the 1st one we visited - We intended to visit all the competition, before making an commitment.
Great service and quality
Sofa arrived yesterday. Exactly what we ordered and exactly on time. looks even better in person. Really good quality, solid and so comfortable. Really appreciate Conlan from the Mansfield store for his guidance, enthusiasm and knowledge, made it really easy getting our perfect sofa.
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