Staff assisted us when we asked for help and left us to discuss privately when needed. Also the process of actually purchasing the sofa, the staff were a great help keeping it a very simple process an... See more
Location
Switch locationUnit 5A White City Retail Park, Chester Road, M16 0RP Manchester, Lancashire,, GB
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See what reviewers are saying
Max customer service was outstanding, extremely knowledgable about products,colours,fabrics. Extremely pleasant guy can see he loves his job. Max gave attention to detail he was very patient and e... See more
From viewing and buying my sofas everyone was helpful. I liked the fact that I was texted the night and in the day confirming delivery slot. The guys delivering were polite and punctual thank you to... See more
Great in store experience, Gurdit answered all our questions and showed us different models and colours. Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we o... See more
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Company details
About poltronesofà - Manchester
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 5A White City Retail Park, Chester Road, M16 0RP, Manchester, Lancashire,, United Kingdom
- 0161 872 7820
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Lovely Staff
Staff assisted us when we asked for help and left us to discuss privately when needed. Also the process of actually purchasing the sofa, the staff were a great help keeping it a very simple process and wasn't pushy with protection. Explained delivery no issues. ( sorry I can't remember the assistants name lovely lady knew her stuff, White City Mcr)
Max customer service was outstanding
Max customer service was outstanding, extremely knowledgable about products,colours,fabrics.
Extremely pleasant guy can see he loves his job.
Max gave attention to detail he was very patient and explained every detail to us.
Thank you Max from the 2 ladies who revisited to purchase the sofa.
Kept up to date on delivery at all times
May use AI-assist with repliesRead more
From viewing and buying my sofas…
From viewing and buying my sofas everyone was helpful. I liked the fact that I was texted the night and in the day confirming delivery slot. The guys delivering were polite and punctual thank you to everyone
Everything has gone smoothly and
Everything has gone smoothly and
The staff were loverly and helpfull
I extremely recommend them
I extremely recommend them. Nice welcoming, perfect guidance and
Nice experience.
Sales assistant very good and knowledgeable.
Quality products at reasonable prices.
Love to know the owners choice of scent in the shop, the whole shop smalls lovely.

Reply from poltronesofà - Manchester
The staff very helpful and didn’t run…
The staff very helpful and didn’t run over and say what are looking for my pet hate just left to walk and view

Reply from poltronesofà - Manchester
The staff was friendly and explained…
The staff was friendly and explained everything as we required
Staff in store very helpful
Staff in store very helpful, however the e Mail detailing all charges was very confusing

Reply from poltronesofà - Manchester
Fantastic service
Fantastic service. Ben was so lovely and knowledgable. Great service and we’re very happy.
Fantastic staff
Fantastic staff. Welcome you and explain the different price label colouring ie. If its white then you can have it in leather etc. Let you walk around looking and occasional check up to see if you need any help. Such a nice approaxh. All were very helpful and I walked away to look elsewhere but no one near had the deal they did.
We were made to feel very welcome on…
We were made to feel very welcome on entering the store. The staff were very pleasant and most helpful.
In helping me match a colour and fabric for my recliner chair I purchased. It was a pleasure doing business with them and will certainly recommend them to family and friends if in the future they are looking to buy furniture.
Great experience overall
Great in store experience, Gurdit answered all our questions and showed us different models and colours.
Delivery was even better, Dave and Glenn did a terrific job in getting the two big sofas we ordered through our doorways. We really appreciated their patience and friendliness.
Would have been 5 stars if we had received the care kit or if anyone had followed up on our online request to receive it after the fact. Called the store but they said they don't deal with after care so looks like there is no way to get it :/

Reply from poltronesofà - Manchester
Delivered on time by two curtious men…
Delivered on time by two curtious men who did a good job. 👍👍
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