The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up a... See more
Location
Switch locationUnit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ Luton, Bedfordshire,, GB
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Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.
In store was fine, staff was very accommodating. Delivery has been cancelled once and was told it would be here by another day. After speaking with the depot they hadn’t even put the delivery on the T... See more
Company replied
We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much... See more
Company details
About poltronesofà - Luton
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 6 Hatters Way Retail Park, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire,, United Kingdom
- 01582 430790
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Very Professional.
The guys turn up a little earlier than predicted, not a problem.
Curtis and polite, very professional.
And cleaned up when they left.
10/10
May use AI-assist with repliesRead more
You can do better by throwing in some…
You can do better by throwing in some gifts with every purchase.

Reply from poltronesofà - Luton
Friendly greeting
Friendly greeting. Staff were not pushy but always available to answer questions. Kamaran gave us, what seemed, a comprehensive over view of our options. Took us through the ordering process.
EXCELLENTLY DELIVERED
The delivery was made within the time frame given, if slightly early. The two men were polite, worked well together and quickly put the units together where the furniture was to sit and cleaned up after themselves. Very professional.
Pleasant sales Lady
Pleasant sales Lady. Clear information and given all the information required. From first looking to buying the sofa.

Reply from poltronesofà - Luton
The young assistant was very helpful…
The young assistant was very helpful gave me options

Reply from poltronesofà - Luton
The Salesman Cameron was extremely…
The Salesman Cameron was extremely helpful and was able to explain exactly what we were looking for.
Kamran made our experience easy and…
Kamran made our experience easy and convenient! He helped choose our perfect sofa!
Staff amazingly helpful
Staff amazingly helpful and very knowledgeable, quality of furniture looks to be of a high standard. Only problem so far is using the financial company’s app. Not good!

Reply from poltronesofà - Luton
Excellent delivery crew
Thank you for a very prompt and professional delivery service. The 2 delivery men were excellent, took time to explain how the recliner and charger worked, how the backs were removed if I ever had to move it and were polite and sociable. The 2 man crew are a credit to your company. Please send them my thanks. Kind regards. Elizabeth Pope
Great experience at Poltronesofa
When we saw the corner sofa we knew it was the one instantly. The lady who helped us with our purchase was helpful, patient and very good at her job with great product knowledge and people skills. She helped my wife who is disabled use the lift and navigate the store. Harmanpreet is an asset to your store.
A memorable visit.
We had the pleasure of being looked after by NATHAN.He was the epitamy of professionalism.Giving us all the information we required without overloading us with facts and figures.We were given as much time as we needed to make what was quite an important decision.We never felt rushed or pressured in our choice. He explained the financial details of payment clearly and precisely and left it to us to decide the length of time we wanted to complete the payment.He even offered us a bottle of water each, which was greatfully received on such a hot day. He turned what could have been quite an ordeal into a memorable afternoon.
The delivery crew arrived on time on…
The delivery crew arrived on time on the date that was arranged. They were friendly and helpful and set my chair up in 9 minutes from arrival, and they removed all packaging and took it away.
Fantastic suite and very comfortable
Fantastic suite and very comfortable. The team delivering were great. The only issue we have is the length of time it takes for delivery - ordered on the 6th April and received on the 16 July

Reply from poltronesofà - Luton
I absolutely love it its…
I absolutely love it its stylish,comfortable and feels very well made. The cushions are supportive yet soft,making it the perfect place to relax after a long day. It looks really better in person and has really transformed my living room. The delivery guys well friendly and smooth, I will definitely recommend it to anyone looking for beautiful comfortable quality sofa.
From ordering and choosing furniture…
From ordering and choosing furniture the sales assistant was most helpful, answered all questions. The waiting time seems to be too long. Delivery was good no mess
My experience when purchasing a couple of new sofas was a pleasant experience unlike some of the other furniture showrooms I had visited
I was met immediately I stepped in the doors by Shahida & offered a seat & a cold water (it was an exceptionally hot day) & we talked through the quote I had received a week before as I had a couple of questions which she was able to answer. She is very friendly & knowledgeable about the business & nothing was too much trouble for her so Shahida made it an enjoyable experience
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