From ordering to delivery every thing was straight forward delivery guys were polite and courteous

The staff were friendly, knowledgeable, relaxed and not pushy. Haven't received the chair yet, so can't comment on that, but very pleased withthe in-store experience.

Good experience and I was kept i formed of the delivery procedure. Very efficient delivery and setup of the settee. Not so happy with approx. 6 yards of wire laid out on the floor behind the settee which meant I could not walk behind the settee and I was warned not to fold up the wires as it could interfere with the operating mechanism. At the last minute I was told I could get a remote control instead of wires.

I arrived knowing exactly what I wanted.
The staff were very polite and helpful. I was shown a good alternative footstool for storage, which I added to my order. It was a very enjoyable experience.

Excellent communication from company day before delivery and from driver/s while on their route.

Excellent service. Items arrived a month ahead of original expected delivery and put together by delivery men who arrived early. The whole process was excellent from start to finish, from purchasing to delivery. Definitely 5 stars would highly recommend.

On Sunday we visited lincoln store and we were met by very friendly Brian, he explained what we needed to know and then left us alone to decide. Glad to say we picked out a lovely suite, Brian then came along and went over all we needed to know, perfect from beginning to end. Brian is a very professional and pleasant member of staff. Thank you.

Pleasant, helpfull staff and I found just what I was looking for

Sales lady was very pleasant and helpful.
We were kept up to date about the delivery and the driver rang to let us know the exact time. The delivery men were polite and assembled the settee and chair. They took away all the rubbish. Can certainly recommend SCS

Kind, courteous and informed staff. Attractive store layout. Welcome coffee.

Made us feel comfortable and not one bit of pressure to buy Jayne understood our needs and guided us through the process with the help of chase who started the process until Jayne had finished with a customer. The only thing I would say is that I have had a thank you email but nothing to say what we’ve bought or paid as it’s all done digital.

Great service .
No public toilet which was not good when you are in your later years

DELIVERY TEAM KEPT US FULLY INFORMED OF WHEN THEY WOULD ARRIVE. ABSOLUTELY NO PROBLEMS WITH DEIVERY AND CARE TAKEN.
VERY GOOD THANK YOU

Straight forward, product clarity,reasonable price and very good service. Thanks 👋👋👋

Excellent service

Delivery wasn’t at the time specified but we understand traffic etc …. Delivery was 2 1/2 hours later than expected

Happy with the sofa

The product is AMAZING
the sales person in the showroom was super helpful
Time scales weren’t too bad and I was notified at every stage
Two crew members who delivered one was AWESOME and did everything to make it work…the other…well I guess you can’t have everything
Would definitely recommend x

Jane was lovely very professional and an asset to your store

Very helpful sales assistant who quickly found what we needed

We have visited many sofa companies and by far Poltronesofa was the best. We were not leapt on as soon as we arrived so did not feel pressurised. We were left to view the sofas and when we needed help or advice the assistant was there. She made us feel welcome, not under any pressure and offered information on things we had not thought about like different fabrics and how they move etc.