poltronesofà - Leicester Reviews 

2,511
TrustScore 4.5 out of 5

4.6

Unit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB


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Rated 3 out of 5 stars

Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... See more

Rated 5 out of 5 stars

The person who sold me my furniture was brilliant nothing was a problem. Delivery, Two guys delivered my furniture and they were absolutely fantastic, everything was left perfect all rubbish was... See more

Rated 5 out of 5 stars

Anita was a great help, she took her time to understand what we wanted and went above and beyond to help us get what we liked even though we changed our mind so many times. She was calm, friendly hel... See more

Rated 5 out of 5 stars

We visited your branch at Fosse Park and was greeted by a very friendly salesperson m, Raj who was most helpful and obliging. Consequently we’ve purchased our lovely sofa and looking forward to its ar... See more


Company details

  1. Furniture Store

About poltronesofà - Leicester

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,511)

16,279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Great service in store but told its…

Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so long. If I’m wrong PLEASE correct me.

30 July 2026
Rated 5 out of 5 stars

Anita was a great help

Anita was a great help, she took her time to understand what we wanted and went above and beyond to help us get what we liked even though we changed our mind so many times. She was calm, friendly helpful and all round a lovely lady and great help. Thank you Anita x

30 July 2026
Rated 5 out of 5 stars

The person who sold me my furniture was…

The person who sold me my furniture was brilliant nothing was a problem.
Delivery,
Two guys delivered my furniture and they were absolutely fantastic, everything was left perfect all rubbish was taken away we couldn't of asked for more.
This come from SCS Foss park Leicester.
Thank you.

29 July 2026
Rated 4 out of 5 stars

We were treated very nicely and the…

We were treated very nicely and the information given on the product was quite positive.

23 July 2026
poltronesofà - Leicester logo

Reply from poltronesofà - Leicester

Good Afternoon Mrs Mistry,

I hope you are well and thank you for taking your time to leave us your review.

I am pleases to see that you have had a positive experience with us with the sales person given helpful information and being treated nicely in Store.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

Great service

Delivered efficiently and the team were very polite and did a great job. Many thanks to the salesperson and to the delivery guys for their professionalism and politeness.

25 July 2026
Rated 5 out of 5 stars

Kieran and Simon

Kieran and Simon, were friendly, polite and very good. They informed us of times they were due and put the settees together very efficiently and made sure everything worked and was okay before leaving.

25 July 2026
Rated 5 out of 5 stars

Such an easy and pleasant experience

Such an easy and pleasant experience. We were greeted on arrival but not overly pestered. We were able to browse but a salesperson was on hand when we needed him.
Found just what we wanted for an amazing price so left very happy

24 July 2026
Rated 5 out of 5 stars

Excellent Service

We were greeted at the door in a very friendly way, Abdul explained where things were and asked what we were looking for. He continued to give his expert advice in a way the wasn’t over powering or to feel pressured, excellent service from Abdul thank you very much.

13 July 2026

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