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poltronesofà - Glasgow Fort Reviews 

1,697
•
TrustScore 4.5 out of 5

4.5

Furniture Store
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Unit 4 Block 1 Glasgow Fort Shopping Centre, Auchinlea Way, G34 9DL Glasgow, Lanarkshire,, GB

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0191 731 3300

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Rated 4 out of 5 stars

Assistant Derek was very helpful on my first visit. I then returned with my daughter and he remembered my visit. He was extremely patient answering all our questions. He even continued helping us a... See more

Company replied

Rated 5 out of 5 stars

Friendly staff at the fort in Glasgow. Gave me plenty of choices and my sofa should come within 6 weeks but the computer was saying otherwise, they made some calls and figured out how to correct the s... See more

Rated 5 out of 5 stars

I had a great experience and Z the salesman at the Fort Glasgow branch he was really helpful and was able to sort an issue before it became a problem. I had sized my couches wrong but thankfully was w... See more

Rated 4 out of 5 stars

Sales staff brilliant delivery staff efficient and freindly but estimated delivery 7th August as that passed phoned customer sevirce was told been delayed said I wasn’t told girl laughed and said I kn... See more

Company replied

Company details

  1. Furniture Store

About poltronesofà - Glasgow Fort

Written by the company

poltronesofà

Visit poltronesofà
poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company

Contact info

  • Unit 4 Block 1 Glasgow Fort Shopping Centre, Auchinlea Way, G34 9DL, Glasgow, Lanarkshire,, United Kingdom

  • 0191 731 3300

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,697)

17,849 reviews in the last 12 months

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Rated 1 out of 5 stars

Was told at time of purchase would…

Was told at time of purchase would receive asap had my couch removed was given all sorts of excuses not even acoutesy call back jt

30 April 2026
poltronesofà - Glasgow Fort logo

Reply from poltronesofà - Glasgow Fort

Ciao John,

I hope you are well and thank you for your review.

I am very sorry that you are waiting for an update regarding your delivery date.
I have passed on your details to the store and asked that they reach out to you directly with an update.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

I was made very welcome in the store…

I was made very welcome in the store showed me a lot of different sofas then I saw the one I loved even got it delivered next day that was brilliant as I had just moved in to my new home excellent service from scs

20 April 2026
Rated 5 out of 5 stars

Thank you Aimee!

Outstanding patience and knowledge from start to finish! When I entered the store I had no idea what I was looking for. Aimee took the time to guide me in styles, fabric type and colour, and aftercare services. I have left the store very happy with my purchase and am eagerly awaiting my new sofas.
Thank you Aimee.

18 April 2026
Rated 5 out of 5 stars

From buying to delivery.

From going into the store and ordering the suite to delivery it has been a brilliant experience. The person that dealt with me in the store was so helpful and knowledgeable and guided me through the whole process by explaining everything that would happen. The delivery guys were brilliant. Very friendly and respectful of my property when bringing the suite in. Even though I was 2 flights up in a block of flats.

20 February 2026
Unprompted review

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