Poltronesofa - Farnborough Reviews 

1,827
TrustScore 4.5 out of 5

4.4

Unit 5 Solartron Retail Park, Solartron Road, GU14 7QL Farnborough, Hampshire,, GB


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Rated 5 out of 5 stars

Upon visiting scs in farnborough, we were greated by Mary, we told her what we were looking for, she showed us around.with her excellent knowledge she explained everything, the sofa we choice.Even O... See more

Rated 5 out of 5 stars

Fantastic experience from placing the order with David to having two very helpful chaps deliver on Tuesday. We are delighted with our sofa and chair and couldn’t recommend these people more. Their com... See more

Rated 5 out of 5 stars

The store was in Farnborough Surrey. We were greeted by Jack....what an amazing guy! So welcoming, so knowledgeable and helpful. Nothing was too much trouble. He was chatty and friendly and even st... See more

Rated 4 out of 5 stars

The team at the store were brilliant, super helpful and lead us to something that exactly ticked all the boxes. Delivery was painless and easy to arrange - only docked one star because the online... See more

Company replied


Company details

  1. Furniture Store

About Poltronesofa - Farnborough

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit 5 Solartron Retail Park, Solartron Road, GU14 7QL, Farnborough, Hampshire,, United Kingdom

  • 01252 359740

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,827)

14,861 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Upon visiting scs in farnborough

Upon visiting scs in farnborough, we were greated by Mary, we told her what we were looking for, she showed us around.with her excellent knowledge she explained everything, the sofa we choice.Even Owen was brilliant sorted out the financial side.
K&D Makwana

11 June 2026
Unprompted review
Rated 5 out of 5 stars

New Sofa and Chair

Fantastic experience from placing the order with David to having two very helpful chaps deliver on Tuesday. We are delighted with our sofa and chair and couldn’t recommend these people more. Their communication throughout was brilliant. Thank you all

7 July 2026
Rated 5 out of 5 stars

The store was in Farnborough Surrey

The store was in Farnborough Surrey. We were greeted by Jack....what an amazing guy! So welcoming, so knowledgeable and helpful. Nothing was too much trouble. He was chatty and friendly and even stayed beyond his working hours to seal the deal. Great guy a true asset. He deserves a pay rise...well done Jack.

2 July 2026
Rated 4 out of 5 stars

good service on delivery although…

good service on delivery although longer wait than expected for delivery to showroom

7 July 2026
Poltronesofa - Farnborough logo

Reply from Poltronesofa - Farnborough

Ciao Robert,

I hope you are well and thank you for your 4* review.

I am pleased to see that everything went well with your delivery however I am sorry that this took a little longer than you may have hoped for to arrive with you.
All of our furniture is made to order which is reflected in the lead times provided.

Thank you for your order with us and I hope that you are enjoying your new furniture.

Many thanks.
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Very good communication and helpful…

Very good communication and helpful hints on where to look for what we wanted. There is a good selection of sofas on show and we were pleased to learn that pretty much any of these could be made in any of the very large selection of fabrics and leather on display throughout the store.

25 June 2026
Rated 5 out of 5 stars

This is the second sofa brought

This is the second sofa brought and im loving it more than the first one shop staff are very friendly just a bit concerned its been set up for us but all the seat are tight together but the end that is not the recliner moves like its not joined properly and the others dont delivery people were very good and cleared up after themselves very polite

28 June 2026
Rated 4 out of 5 stars

The team at the store were brilliant

The team at the store were brilliant, super helpful and lead us to something that exactly ticked all the boxes.

Delivery was painless and easy to arrange - only docked one star because the online order tracking / progress updates was poor and wrong, so had to ring the store every time I wanted to know what was going on.

Overall though very happy with the sofa and the whole experience

9 June 2026
Poltronesofa - Farnborough logo

Reply from Poltronesofa - Farnborough

Good Morning,

I hope you are well and thank you for your review.

We are pleased to see that you had a positive experience overall and found the team in store to be helpful.

Thank you also for sharing your feedback regarding the online tracking, I am sorry that this was not updated and I will ensure that your comments are passed to the relevant teams to help us improve.

Thank you for your order and we hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

The two guys arrived at 15.10 exact…

The two guys arrived at 15.10 exact time they passed to us from there previous delivery
Took off there shoes and assembled our 2 chairs
Took the packaging away
Wonderful service would use scs again

16 June 2026

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