Went to chesterfield store and all the staff were lovely, Lewis introduced himself and was really helpful, not pushy and answered any questions. We purchased a sofa and chair and can’t wait to receive... See more
Location
Switch locationMarkham Retail Park, Markham Road, S40 1SR Chesterfield, Derbyshire,, GB
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Friendly and helpful staff who offered advice but left us to browse at our leisure. Staff were on hand to answer questions and provide information such as measurements etc. Great shortlisting serv... See more
Everything went well from start to finish from choosing & ordering to delivery. The lady in the shop at Chesterfield was very helpful I was told it would be 12 week's to delivery & it was exactly. The... See more
Sofa delivered in May. Wrong colour, wrong material. Contacted Company. Accepted it was their fault. Arranged for correct one to be made. Promised priority as their fault. It is now nearing end July.... See more
Company replied
Company details
About poltronesofà - Chesterfield
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Markham Retail Park, Markham Road, S40 1SR, Chesterfield, Derbyshire,, United Kingdom
- 01246 541010
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When received on the 17 of July it was…
When received on the 17 of July it was totally different colour to what I had chosen and the one on display is what i chose.

Reply from poltronesofà - Chesterfield
Excellent and knowledgeable sales lady…
Excellent and knowledgeable sales lady even when it took me ages to make up my mind so patient and polite . Can't fault delivery service polite and rang me a few times to inform me of delivery time.
The delivery driver and partner were…
The delivery driver and partner were fine, there was no issues with them but one of the chairs has a dent in the seat and an elbow dent on one of the arms, There is a major difference between the 2 chairs that were delivered 1 is fine but the other looks like it may have already been used, we will need someone to come and view this at our home, or we will come into store to discuss this

Reply from poltronesofà - Chesterfield
Letting you no what time arrival was…
Letting you no what time arrival was exactly on time very nice young men brought furniture and put it together very pleased
Amazing service
Amazing service. From buying the sofa and the staff being super helpful and welcoming. And the delivery men being really friendly and helpful.
Excellent
Everything was explained about the sofas and choices we had as soon as we arrived. The sales assistant (who's name unfortunately I can't remember), was so helpful. We were left to browse, and when we found the ideal sofa the process of making the order etc, was simple. Very good customer service.
time factor on delivery's when purchasing sale stock
Staff very attentive with us, disappointed with delivery service having to wait 4+ weeks after purchasing sofa +chair+stool

Reply from poltronesofà - Chesterfield
We was greeted on entering the store…
We was greeted on entering the store and then left to browse for a while, then the salesman helped us sort out choosing our new sofa and was very knowledgeable, the only downside was they ordered the wrong colour suite which got rectified quickly

Reply from poltronesofà - Chesterfield
Being delivered in separate boxes put…
Being delivered in separate boxes put together with the utmost care putting the sofa exactly where I wanted it taking away all the rubbish very polite gentlemen with a professional manner all in all a lovely experience
Excellent service from Poltronsofa
Excellent service from the communication to the delivery. Delivery guys were brilliant, polite and very efficient. Will definitely be purchasing again from Poltronsofa Chesterfield again.
Fantastic Sofas
Ali was helpful, patient and informative. Lots of choice of styles, fabrics and colours.
The young salesman was incredibly nice
The young salesman was incredibly nice, really helpful and made the whole experience very pleasant indeed.
He was very kind and patient explaining every elements of my purchase and delivery.
Thank you
Staff were very friendly and…
Staff were very friendly and informative. Ordering was very easy
Good sofa smells nice
Very warm welcome when you enter the…
Very warm welcome when you enter the store very lovely gentleman
The delivery staff were helpful made…
The delivery staff were helpful made sure we knew just when to expect their arrival
Put everything where we wanted it placing
Made sure we were happy with everything before they left and knew how to contact them if we had a problem
Every think went well delivered on time…
Every think went well delivered on time polite delivery guys very pleased
Very helpful and informative gave good…
Very helpful and informative gave good advice when required also explored alternative choices a good all round experience
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