poltronesofà - Chester Reviews 

1,663
•
TrustScore 4.5 out of 5

4.6

2B Greyhound Retail Park, Greyhound Park Road, CH1 4QG Chester, Cheshire,, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Greeted by a member of staff who explained the shop layout, furniture and fabrics etc. then left us to peruse. Plenty of choice. The lady continued to check with us occasionally without being pushy. P... See more

Rated 5 out of 5 stars

Really helpful staff who were knowledgable about the products. We didn’t feel rushed despite them having some staff off that day and young lady who helped us was excellent. We are looking forward to g... See more

Rated 5 out of 5 stars

Amy at Greyhound park in Chester dealt with us perfectly and professionally. Nothing was too much trouble she found lager pieces of fabric that gave us a better appreciation of how the furniture would... See more

Rated 4 out of 5 stars

All the colour choices, are great meaning you can chose which sofa you want and the fabric and colour to suit your requirements.


Company details

  1. Furniture Store

About poltronesofà - Chester

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 2B Greyhound Retail Park, Greyhound Park Road, CH1 4QG, Chester, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,663)

20,011 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All the colour choices

All the colour choices, are great meaning you can chose which sofa you want and the fabric and colour to suit your requirements.

23 September 2026
Rated 5 out of 5 stars

Pleasant experience.

Greeted by a member of staff who explained the shop layout, furniture and fabrics etc. then left us to peruse. Plenty of choice. The lady continued to check with us occasionally without being pushy. Provided a quote quickly. No hard sell. Pleasant experience.

18 September 2026
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff who were knowledgable about the products. We didn’t feel rushed despite them having some staff off that day and young lady who helped us was excellent. We are looking forward to getting our new sofas. The delivery time was longer than we expected (3months) but it was explained that they are are to order so we were happy to wait.

12 September 2026
Rated 5 out of 5 stars

Very good instore staff

Very good instore staff. Great to be able to choose the furniture you won't then pick the covering for all the items.
The delivery crew were great, with one guiding the rest to ensure there safety.

16 September 2026
Rated 5 out of 5 stars

From the moment we entered the store to…

From the moment we entered the store to having a delivery on our new sofa which we absolutely love, the customer service we received is second to none, i will highly recommend you as a company to other people for sure.

11 September 2026
Rated 5 out of 5 stars

Good experience

Kept informed of when sofas were being delivered. Polite and professional men came to put sofa's together would recommend to anyone

11 September 2026

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