Everything was great just one little thing, it wasn't explained that recliners were run off electricity and to be plugged into socket, automatically thought they were going to be pneumatic when bought... See more
Location
Switch location3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL Cardiff, Glamorgan,, GB
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See what reviewers are saying
Poltronesofà kept us updated from the time our order was placed until we took delivery. The delivery was exceptional and was carried out both professionally and quickly. There was a problem with t... See more
The experience of purchasing was really good. Apparently we bought when Poltronesifa went live & we were the first to purchase one of these. The delivery company were a credit to you. So overall a... See more
From start to finish 100% happy. The staff from the shop to the delivery were very friendly and very helpful and everybody made the experience of furniture shopping easy. The settees are absolutely s... See more
Company details
About poltronesofà - Cardiff
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL, Cardiff, Glamorgan,, United Kingdom
- 0191 731 3300
4.7
Excellent
3K reviews
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Everything was great just one little…
Everything was great just one little thing, it wasn't explained that recliners were run off electricity and to be plugged into socket, automatically thought they were going to be pneumatic when bought. Had to buy extension leads but all sorted now. Thankyou
7 July 2026
Poltronesofà - an excellent job well done.
Poltronesofà kept us updated from the time our order was placed until we took delivery. The delivery was exceptional and was carried out both professionally and quickly.
There was a problem with the electrics on one of the chairs which we were contacted about within a few days and is currently being dealt with. I wouldn't hesitate to recommend this company. Thank you so much for your due care and diligence.
9 July 2026
Seems fine wife loves the chaise!
11 June 2026
Excellent experience in store and…
Excellent experience in store and delivery was fantastic
11 July 2026
On time delivery and updated twice…
On time delivery and updated twice before arrival! The delivery men were excellent, putting the sofa together and taking away the packaging!
12 July 2026
New 3 piece suite
Delivery was carried out efficiently by polite gentlemen and we are thrilled with our purchase.
11 July 2026
Excellent service from the delivery…
Excellent service from the delivery team ,great looking sofa.
9 July 2026
Kim down cardiff gate was brilliant …
Kim down cardiff gate was brilliant customer service outstanding no pressure off them and really helpful well done
9 July 2026
2 really polite men nothing too much if…
2 really polite men nothing too much if asked. Very nice
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great staff very informative about the…
Great staff very informative about the chair we purchased all round good service
7 July 2026
Reply from poltronesofà - Cardiff
Good Afternoon June,
Thank you for taking your time to leave us a 4* review.
I am please to see that you are happy with the experience received and that the Sales Advisors in Store were very informative.
If there is anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kindest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Kiri and Kim were very friendly
Kiri and Kim were very friendly. Let usbrowse undisturbed but regularly asked if we had any questions. We were there about two hours in total trying and comparing suites. Even made us a latte each. Great service from the store.
3 July 2026
Made to feel welcome straight away.
Made to feel welcome straight away.
Looked after our needs and was very helpful to ensure we ended with what we wanted.
3 July 2026
The men very polite efficient and quick…
The men very polite efficient and quick made sure we were happy with the service well done boys
3 July 2026
Informative and non pushy sales team
Informative and non pushy sales team. Really helpful and explained everything exceptionally well! Top stuff.
13 June 2026
Efficient service and clear…
Efficient service and clear communication from day we purchased through to delivery.
Delivery was before estimated time on delivery day.
Great service.
1 July 2026
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