There was a lot of choice! I was looked after by a man named Michael who was absolutely delightful. He was friendly yet very professional and knowledgeable, he went above and beyond to meet my needs.... See more
Location
Switch locationUnit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN Bromborough, Cheshire,, GB
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See what reviewers are saying
Great welcome in store from Michael who gave us some information regarding different sofas etc before we went to browse. We found a sofa on sale that suited us perfectly and it took just a few minut... See more
Really great experience buying our new sofas. Welcomed into the shop by the staff also it's the best smelling shop in the world 😂! Aaron was absolutely brilliant from the start very knowledgeable exp... See more
The sofa is beautiful. The massage feature is very loud and super intense, doubt we will use it. The speaker system in the sofa is great if you can connect and also listen to tv at the same time wit... See more
Company replied
Company details
About poltronesofà - Bromborough
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit RU6 Croft Retail & Leisure Park, Welton Road, CH62 3PN, Bromborough, Cheshire,, United Kingdom
- 0191 731 3300
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The drivers were both proffessional and…
The drivers were both proffessional and friendly and handled the sofas with great care .Excellent service from the delivery team, very efficient and helpul getting the sofas into place.
Unfortunately the delivery time kept on being postponded which is not anyones fault because one can not control trraffic,im just happy my sofas arrived safely.
The staff were extremely helpful
The staff were extremely helpful. I found the process of ordering my chosen furniture easy. Everything was explained in detail including the waiting time of approximately 14 weeks.
Shelpful Staftaff in shop were helpful and…
Staff in shop were helpful and friendly. Waiting time, was a little longer than expected, but I liked the sofa, so was happy to wait. Delivery was good and the two sofas were put together quickly. So far, no concerns and sofas are comfy.
Very professional staff
Kept well informed about the time of delivery and how far away from our home they were this was updated on a regular basis.The delivery men arrived at the expected time and were very professional and informative and checked that we were happy before leaving.
The sofas are lovely and comfortable
The sofas are lovely and comfortable
Delivery men were polite
Efficient and Well Organised
Was kept updated throughout on day before and of delivery itself. Items were assembled efficiently and quickly. Team very helpful with demonstrating and advising.
The staff were very helpful
The staff were very helpful, helping me to luck for a flat back sofa and a colour we would be happy with
Great Delivery
Whilst our delivery was a little delayed, when the delivery arrived the two people who came with the delivery were extremely efficient, polite and careful in offloading our suite and assembling same.
The staff go out of their way to help
The staff go out of their way to help, it was a very relaxed and comfortable experience. I will definitely use their service again in the future.
Great service, from sales to delivery
From sales to delivery, the process was seamless. Our sofa system is beautiful, thank you
Excellent service
Excellent service. No pressure from staff when browsing but on hand when we needed information about certain items. Staff had deep knowledge of eg colour & furniture textures. We are extremely happy with our choice of settee & easy chair. It is to replace our current furniture which was bought from SCS!
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We was sent an email for delivery on…1st may
We was sent an email for delivery on Friday the 1st of may only to get a text msg on the morning of delivery to say it was not coming until the following Friday. We had our old furniture taken away ready for delivery so we had no furniture to sit on for a week we are pensioner's and I had not long had a knee replacement

Reply from poltronesofà - Bromborough
Michael was great
Michael was really informative and helpful when helping us buy our new couches :)
Excellent experience
My partner and I visited Poltronesofà hoping to get some ideas for a new sofa for our living room, but the experience was so good that we ended up making a purchase straight away.
The first member of staff we met was incredibly friendly, professional, and attentive. He immediately understood the style, comfort, and layout we were looking for and made recommendations that suited our living room perfectly. There was never any pressure — just genuine expertise and excellent customer service.
We left feeling confident and excited about our purchase. A really pleasant experience from start to finish, and we would definitely recommend the Bromborough store to anyone looking for quality sofas and outstanding customer service.
knowlageable and attentive staff
knowlageable and attentive staff, good product selection and showroom displays
Staff were brilliant
Staff were brilliant, really knew their product, extremely friendly throughout and no pressure.
Haven't received the sofas yet so can't comment on delivery.
Excellent product knowledge and sales…
Excellent product knowledge and sales person not pushy
A very warm and informative welcome…
A very warm and informative welcome from Aaron. He was great, went through all the details and options available with the sofa we chose. Definitely recommend the guys at scs bromborough. Cant wait for our new sofa to arrive!!
Suzanne was very helpful and friendly
Suzanne was very helpful and friendly, in fact we had a good laugh whilst choosing the new sofa.
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