staff in the store very helpful, sofas came early and the delivery men where great, the sofas are what we expected, but the scatterback cushions could be a little fuller and the two seater the cushion... See more
Company replied
Bridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB
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staff in the store very helpful, sofas came early and the delivery men where great, the sofas are what we expected, but the scatterback cushions could be a little fuller and the two seater the cushion... See more
Company replied
We were helped by Wayne at the Bridgend store, he was very helpful, explained the different styles, materials and colours also leaving us to browse on our own but always there to answer our questions... See more
A warm welcome when we arrived. I knew,what I wanted to look at after a previous visit a few weeks before. We were offered water and sll the staff were friendly. We almost settled on a sofa but aske... See more
Excellent service from start to finish, from the moment we picked the furniture in the shop.Kept up to date on a regular basis.we had the date for delivery, and again notified expected time of deliver... See more
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Written by the company

Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, United Kingdom
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The staff was very helpful in picking the right furniture for my home.
We were helped by Wayne at the Bridgend store, he was very helpful, explained the different styles, materials and colours also leaving us to browse on our own but always there to answer our questions, then helped us quickly and easily through all the paper work when we choose the one we wanted, he was great, the store looked and smelt amazing, well done all in Bridgend especially Wayne. We cant wait to receive our beautiful sofa.
Great 2 person team that delivered and fitted our sofa. They were efficient, no fuss and were in and out very quickly. I thought they were really great at it.
staff in the store very helpful, sofas came early and the delivery men where great, the sofas are what we expected, but the scatterback cushions could be a little fuller and the two seater the cushions dont fit like the three seater. gap in the middle.

Reply from poltronesofà - Bridgend
Very happy with the service. From the sales team to the delivery guys it was great service. Updates sent regarding my order and even arrived earlier than the estimate. Very happy with our purchase.
Excellent service from start to finish, from the moment we picked the furniture in the shop.Kept up to date on a regular basis.we had the date for delivery, and again notified expected time of delivery and day. The furniture was assembled by the 3 people who delivered the furniture. They were very efficient
Prompt delivery, earlier than we thought, men that delivered our suite were very nice and polite would recommend
Professional approach from the moment you walk into
The store … No pushy sales techniques.
Great service.
A warm welcome when we arrived. I knew,what I wanted to look at after a previous visit a few weeks before. We were offered water and sll the staff were friendly.
We almost settled on a sofa but asked for the measurements to go home and check first. We returned later to make a purchase. We have saved £1300, we were also told about free delivery and also the 5 year protection plan we took out. Andy was incredibly helpful, polite and informative.
The service was good from beginning to end couldn't do enough for us .would buy from them again
Superb customer service! So helpful and there was no pressure on us to buy at all, which is why we were so pleased to buy our chairs from there.
We will definitely be back!
Welcoming and informative, no pressure, though when asked, fully knowledgeable and very helpful
really helpfull staff member, showed us around then left us alone to decide, gave us all the options including insurance, something i normally avoid but he made it make sense, offered all the colour and material options to satisfy even my wife so that was impressive.
Great company and furniture
Staff are amazing and helpful
From the store to delivery
The company followed through and kept to every timescale implicitly, updating by text exactly what time they would arrive. Also, I would like to praise the delivery men, they were absolutely amazing and did over and beyond what they should have, and were so helpful. Highly recommend the whole process.
Andy at the Bridgend store was professional, helpful and made the sale easy. Hopefully deliveray and fitting will be as smoothsailing!
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