Excellent service from start to finish, from the moment we picked the furniture in the shop.Kept up to date on a regular basis.we had the date for delivery, and again notified expected time of deliver... See more
Location
Switch locationBridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB
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A warm welcome when we arrived. I knew,what I wanted to look at after a previous visit a few weeks before. We were offered water and sll the staff were friendly. We almost settled on a sofa but aske... See more
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision. The delivery team were efficient got everything set up nicel... See more
The company followed through and kept to every timescale implicitly, updating by text exactly what time they would arrive. Also, I would like to praise the delivery men, they were absolutely amazing a... See more
Company details
About Poltronesofa - Bridgend
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, United Kingdom
- 01656 640740
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Very happy with the service
Very happy with the service. From the sales team to the delivery guys it was great service. Updates sent regarding my order and even arrived earlier than the estimate. Very happy with our purchase.
Fabulous service 👍👍
Excellent service from start to finish
Excellent service from start to finish, from the moment we picked the furniture in the shop.Kept up to date on a regular basis.we had the date for delivery, and again notified expected time of delivery and day. The furniture was assembled by the 3 people who delivered the furniture. They were very efficient
Prompt delivery
Prompt delivery, earlier than we thought, men that delivered our suite were very nice and polite would recommend
Professional approach from the moment…
Professional approach from the moment you walk into
The store … No pushy sales techniques.
Great service.
A warm welcome when we arrived
A warm welcome when we arrived. I knew,what I wanted to look at after a previous visit a few weeks before. We were offered water and sll the staff were friendly.
We almost settled on a sofa but asked for the measurements to go home and check first. We returned later to make a purchase. We have saved £1300, we were also told about free delivery and also the 5 year protection plan we took out. Andy was incredibly helpful, polite and informative.
The service was good from beginning to…
The service was good from beginning to end couldn't do enough for us .would buy from them again
Superb customer service
Superb customer service! So helpful and there was no pressure on us to buy at all, which is why we were so pleased to buy our chairs from there.
We will definitely be back!
Welcoming and informative
Welcoming and informative, no pressure, though when asked, fully knowledgeable and very helpful
really helpfull staff member
really helpfull staff member, showed us around then left us alone to decide, gave us all the options including insurance, something i normally avoid but he made it make sense, offered all the colour and material options to satisfy even my wife so that was impressive.
Great company and furniture
Great company and furniture
Staff are amazing and helpful
From the store to delivery
Delivery guys were awesome
The company followed through and kept to every timescale implicitly, updating by text exactly what time they would arrive. Also, I would like to praise the delivery men, they were absolutely amazing and did over and beyond what they should have, and were so helpful. Highly recommend the whole process.
Cornewr sofa sa;e -Andy at the Bridgend store was…
Andy at the Bridgend store was professional, helpful and made the sale easy. Hopefully deliveray and fitting will be as smoothsailing!
Mostly very good, but ...
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision.
The delivery team were efficient got everything set up nicely.
One minor grumble - delivery was scheduled for 11:20 to 11:50, but we had a call from the team at 9:50 to say they would be here within the hour. I can understand delivery being delayed, or even a few minutes early, but we had to change our plans for the morning at short notice.
Rhys and nicky where very professional
Rhys and nicky where very professional. Worked well excellent service took care and sure we were happy with the sofas Thank the boys.
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Reply from Poltronesofa - Bridgend
Good service …
From the minute we stepped into store the staff were very friendly and polite. There was no pressure to buy and they answered all the questions we asked them.Thanks
On arrival was made to feel very…
On arrival was made to feel very welcome nothing was to much he went through everything with us and was very impressed
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