I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 4 shirts which arrived promptly, I kept two but had to send two back as I wasn’t keen on them, I received fantastic customer service support from Leanne in regards to my returned parcel an... See more
Company replied
Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more
Company replied
I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more
Company replied
Company details
About Scottsdale Golf
Written by the company
Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Contact info
Unit 4c, Stretton Distribution Centre, WA4 4QT, Warrington, United Kingdom
- 0333 355 1818
- pro@scottsdalegolf.co.uk
- www.scottsdalegolf.co.uk
4.7
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An excellent shopping experience
An excellent shopping experience. Great product and great delivery.
9 August 2026
Reply from Scottsdale Golf
Thanks for sharing your experience! We’re really pleased to hear you enjoyed shopping with us and were happy with both the product and delivery. We hope to welcome you back again soon!
Quick and efficient delivery to match…
Quick and efficient delivery to match the premium quality of the item.
19 August 2026
Reply from Scottsdale Golf
Thanks for the great feedback! It’s fantastic to hear the delivery matched the quality of your purchase. We hope you enjoy your new item and get plenty of use out of it!
Reply from Scottsdale Golf
Thanks for taking the time to leave us a review! We’re pleased to hear you were happy with the price and the service you received. We hope to see you shopping with us again soon!
Next day delivery was great
Next day delivery was great, packaged well and lovely new wedges!
11 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted you were impressed with the next-day delivery and packaging, and we hope you’re loving your new wedges!
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted to hear you were impressed with our next-day delivery. We really appreciate your support and hope to see you again soon!
Just all round reliable.
11 August 2026
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you find Scottsdale Golf reliable all round. We really appreciate your support and look forward to helping you again!
Amazing quality,amazing service.
18 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted you’re happy with the quality of your purchase and the service you received. We really appreciate your support!
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you received excellent service. We really appreciate your support and hope to see you again soon!
Seemless
The whole process from beginning to end is
seemless. Sizing is always available to ensure proper size is purchased. Goods are delivered within 72 hours- perfect!
18 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted to hear you’ve found the whole process seamless, from sizing advice through to delivery. It’s great to know your orders are arriving quickly and as expected. We really appreciate your continued support!
I used your chat bot to ask for help
I used your chat bot to ask for assistance with sizing as the belt I was purchasing didn’t come in the usual waist sizes of 2” increments. My husband is a 36” waist I was encouraged to get a L/XL but it was huge! So I’ve had to return it and lose the postage costs even though I didn’t pay any to have it delivered!!
18 August 2026
Reply from Scottsdale Golf
We’re sorry to hear that the sizing advice provided by our chatbot was incorrect and caused you to incur return postage costs. A member of our team will reach out to your regarding this straight away.
Perfect company to buy from
Perfect company to buy from. Good stock delivery times are great good customer service
11 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted you’re happy with our stock, delivery times and customer service. We really appreciate your support!
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you received great service from our team. We really appreciate your support and look forward to helping you again in the future!
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you were pleased with your order and that it arrived on time. We really appreciate your support and hope to see you again soon!
The purchase and transaction was…
The purchase and transaction was straightforward, and delivery on time.
18 August 2026
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear that your purchase was straightforward and that your order arrived on time. We really appreciate your support and hope to see you again soon!
The fitting of my driver and putter was…
The fitting of my driver and putter was a really great experience.
Both the people and their knowledge proved to be extremely enjoyable and equally successful.
I have been to Warrington a number of times and never been disappointed with their service and advice
17 August 2026
Reply from Scottsdale Golf
Thank you so much for your fantastic review! We’re delighted to hear that you had such a great experience with your driver and putter fittings, and that the team’s knowledge and advice made the process both enjoyable and successful.
Sam was very helpful with my custom…
Sam was very helpful with my custom fitting. The custom order was delayed. But Scottsdale were apologetic and kept the communication updates until the item was depatched.
10 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted to hear that Sam was so helpful with your custom fitting and that our team kept you updated throughout the delay with your order. We appreciate your patience and understanding, and we’ll be sure to pass your kind feedback on to Sam. We hope you enjoy your new club!
Reply from Scottsdale Golf
Thank you for your lovely review! We’re pleased to hear you received good service and that our communication was up to standard.
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you received great service and that your order arrived on time.
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you received brilliant and prompt service from our team.
Reply from Scottsdale Golf
Thank you for your continued support and for taking the time to leave us a review! We’re delighted to hear that you continue to enjoy our fast delivery and easy ordering process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.