Scottish Widows  Reviews 

Reply from Scottish Widows

2 days ago

Thank you for your kind feedback. We're delighted to hear your request was finalised successfully and that you found the support thorough. We really appreciate your comments.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear you had such a positive experience with us. It's wonderful that our colleague explained everything clearly and was kind and friendly, making the process easy for you. We appreciate your excellent feedback.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We appreciate your positive feedback. We are happy you found our service excellent, clear, and concise. Thank you for sharing your experience.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that your call was answered promptly and that our team were extremely helpful and patient. It's wonderful that your questions about your pension were addressed so effectively.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that our colleague was very helpful on the phone, guiding you through your options. Thanks for sharing your feedback.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that you felt thoroughly looked after and received all the correct information to help you make your final decision. Thank you for your positive feedback.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We appreciate your 5-star rating! We're delighted to hear that our colleague was very knowledgeable and helpful, and explained the process clearly.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

Updated 2 days ago

We're delighted to hear that our customer service is 5-star and that our team provides thorough explanations with attention to detail. It's wonderful that our colleagues are professional, polite, and make you feel at ease.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

**Update 29/09**

Hi Sharon,

Thank you for responding to our request for information. We will pass your feedback on to the relevant team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thank you for your 5-star review! We're delighted to hear that you found our team so helpful. We appreciate you sharing your positive feedback.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thanks for your review. We're delighted to hear you found the support helpful and friendly. We really appreciate you taking the time to share your feedback.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We appreciate your positive feedback and 5-star rating! We're delighted to hear that our colleague was so helpful, friendly, and informative, guiding you through the process and sorting out your pension. It's wonderful to know you received such brilliant service.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that you experienced great customer service with your pension drawdown application. It's wonderful to know that clear information and next steps were provided, making the process smooth and painless for you.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We appreciate your 5-star rating! We're delighted to hear that our colleague was friendly and knowledgeable, and that you received a fast and efficient response. Thank you for your positive feedback.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're glad you found the information easily accessible. Thank you for your positive feedback!

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We're delighted to hear that our colleague was excellent and provided you with all the information you needed. Thank you for your wonderful feedback.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

We appreciate your 5-star rating! We're delighted to hear that our colleague was quick, efficient, and friendly. We're glad you had a positive experience.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thank you for taking the time to share your feedback. We're pleased to hear that our colleagues explained everything clearly and provided good service. We're sorry, however, that the process took longer than you expected over the phone.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thank you for your feedback. We're pleased to hear that you found our team helpful. We appreciate your comments and understand that parts of the process can sometimes feel more complex than expected. We'll make sure your feedback is shared with the relevant team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

2 days ago

Thank you for taking the time to leave your feedback. We're delighted to hear that you found our colleague professional and friendly, and that your call was answered promptly. We appreciate your comments and will share them with the team.

Thanks,
Jenny - Scottish Widows

Reply from Scottish Widows

Updated a day ago

We're delighted to hear that your call was answered promptly and that the information you received was clear and precise. It's wonderful to know our team was respectful and helpful, and that you were happy with the outcome.

We’d be grateful if you could respond to the information request. Please note, the email will come from Trustpilot rather than Scottish Widows.

Thanks,
Jenny - Scottish Widows

**Update 30/09**

Hi Jackie,

Thank you for responding to our request for information. We have passed your feedback on to the relevant team.

Thanks,
Jenny - Scottish Widows