SCG South West Reviews 

Ref: 2889118.
Isuue raised and dealt with, within 24hrs.
Polite & friendly service.

Heinrich is fantastic - I know when he's on the other end of the line, whatever issue we currently have will get resolved. He's so friendly and polite. Absolutely wonderful service, thank you!

Great I.T company, the team go above and beyond. The after care they provide especially when it comes to my mobile phone account is never any trouble to them no matter how long it takes for me to understand especially when they know I have cognitive problems. Couldn’t recommend this company enough.

Gareth was really helpful and sorted out my issue efficiently. Thank you

Liz was super helpful as always! She helped us set up a new starter with all the software she needed which involved a lot of patience waiting for everything to download :) ID: 2866578

He have had to deal with a number of issues recently, and each time Archie steps up to the plate to help out.
Even when it is something he may not know the answer to, he will take responsibility to either find out the answer himself, or find someone else that can.
And whilst Archie is our "go-to", there are obviously times when he is working on other things, and the rest of the team help out capably.

very helpful, fast response, personal service.

2874109.
I rang up because we have a new flat and I did not understand how to connect the phone system or how to make it work. Matt helped me with both problems, he was very patient and called back to makesure it was al working. Excellent service, thank you
Will

Matt showed great patience in getting me back on the internet. I have a very old Mac and he steered me through
various options so professionally and gave clear instructions. He has a great telephone voice and manner and I am extremely grateful to him for his help.

He called me back when I asked him to.
He told me what to do in order to rectify my problem.
He was very helpful, friendly and polite.

Gareth was great

2868997 Brilliant service ! Luke fixed the problem very quickly and followed up by giving some trouble shooting advice for future issues

Great company easy to work with the work done by Sam was excellent and all on time Left the site tidy and all the work was what we asked for with attention to detail all cables nicely hidden away .

I needed help as I lost my password and did not have any idea how to recover it.1 phone call and it was sorted. Very friendly and professional people .reference No 2862545

Gareth was really helpful going through all the settings, options and making sure that i was ready to use the system. Ref 2858076

Gareth was a great help today and was very quick to respond and resolve my query! Excellent customer service. :)
Ref: 2856954

Easy onboarding, Gareth was helpful

I called SCG this morning because my internet went off. I’m pleased to say that within 2 hours the problem was fixed. Matthew called me from SCG and assured me that the service was back and apologised for the outage. I was impressed with the speed that my problem was dealt with and the efficiency/politeness that Matthew showed.