SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with an... See more
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I buy most items on line but never on an item such as a leather suite and chairs without checking comfort etc. I must admit i did check the online reviews from other customers which gave me the... See more
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Brilliant from ordering to delivery. Amazing quality and fabulous price! Can't rate this company enough. Had a leather sample first as was expecting thin leather..not at all, really great experience.... See more
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Company details
Written by the company
Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.
Contact info
Unit 1 Stourport Road, DY11 7DX, Kidderminster, United Kingdom
- 01562744755
- contact@scfurnitureltd.co.uk
- www.scfurnitureltd.co.uk
4.8
Excellent
288 reviews
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Replied to 100% of negative reviews
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John and colleague were helpful
John and colleague were helpful, efficient and got my delivery within a week. This is my 2nd time dealing with such good customer service!
Laura R, Herts.
13 August 2025
Reply from SC Furniture Ltd
Thanks so much for sharing your experience, Laura! It’s fantastic to hear that John and the team delivered such efficient and friendly service—not just once, but twice. That kind of consistency really speaks volumes. Getting your delivery within a week is no small feat these days, and it’s clear they’ve earned your trust.
Here’s to many more smooth and satisfying orders ahead!
Scott Emma and the team
So far so good. The sofa is as expected. Soft leather. V good quality..fast
So far so good.
14 August 2025
Reply from SC Furniture Ltd
Thank you for your feedback – we’re glad everything has been good so far and hope you continue to be pleased with your purchase.
Scott and the team
Kept informed of scheduled delivery
Kept informed of scheduled delivery, delivery was very quick from placing order. Thank you.
5 August 2025
Reply from SC Furniture Ltd
Thank you for your kind feedback! We’re so pleased to hear you were kept updated and that your delivery arrived quickly. We really appreciate your order.
Exceptional
Absolutely fantastic service from start to finish! The staff in store were friendly and helpful -nothing was too much trouble. Ordered a suite and the delivery was right on time .The local delivery team were polite, professional and even set everything up perfectly. Couldn't recommend them highly enough!
5 August 2025
Unprompted review
Reply from SC Furniture Ltd
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience both in store and with our delivery team. We’ll be sure to pass your kind words on to everyone involved – they’ll be thrilled to know they made such a great impression. We hope you enjoy your new suite for many years to come!
Very helpful and friendly....no…
Very helpful and friendly....no pressure selling when you walk in gave you chance to have a good look round ....im on a budget but they were so helpful and found me something to match what i needed delivery staff were great when they delivered to i would highly recommend this shop and all its staff excellent customer service ...
5 August 2025
Unprompted review
Reply from SC Furniture Ltd
Thank you so much for your lovely feedback! We're really glad to hear you felt comfortable and supported during your visit — we always aim to create a relaxed, no-pressure environment. It's great to know we could help you find something within your budget, and we’ll be sure to pass your kind words on to our showroom and delivery teams. We truly appreciate your recommendation and look forward to helping you again in the future.
Good local business
I ordered a bed for my little girl and was so impressed from start to finish. No pushy sales - just honest advice and exactly what we needed. The delivery drivers were amazing too, even carrying my old bed and mattress downstairs for me without being asked as they could see I would struggle. Truly went above and beyond. Highly recommend!
14 May 2025
Unprompted review
Reply from SC Furniture Ltd
Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience. Our team always aims to offer honest, helpful advice, and it’s lovely to know the delivery drivers went above and beyond to help you out — we’ll be sure to pass on your thanks to them. We're so pleased your little girl’s new bed is just what you needed, and we truly appreciate the recommendation.
Reply from SC Furniture Ltd
Thank you so much for your kind feedback! We're really pleased to hear you were happy with our service, communication, and delivery. If there's anything else we can help with in the future, please don't hesitate to get in touch.
Five month wait for delivery
Ordered a sofa suite back in February 2025. Half the suite came within several weeks. The two seater however took repeated hone calls and 5 months to arrive. We paid for the products online during the initial order and the company had our funds for 5 months until the order was fulfilled, 1st August 2025.
It was explained that the manufacturer was behind in supplying the goods but if that was apparent, why was the product advertised for sale if it was not available.
After requesting a firm delivery date and requesting compensation, we were politely assured delivery within 2-3 weeks. This was honoured and we are pleased with the quality of the product. It remains to be seen if the “commissary” leather care kit turns up, which was offered as compensation for the 5 month wait.
It would be unfair to award less than a 3 star rating as although it was an unfeasible time to wait, the product is exactly what we wanted.
1 August 2025
Unprompted review
Reply from SC Furniture Ltd
Thank you for your honest and balanced review. We sincerely apologise for the lengthy delay in receiving the second part of your order and for the frustration this understandably caused. The delay was due to unforeseen issues with our manufacturer’s supply chain, and we truly regret that this affected your experience.
We appreciate your patience and are glad to hear that you're pleased with the quality of the product. Your feedback is very important to us and will help us improve communication and stock accuracy going forward.
As for the complimentary leather care kit, rest assured this is being processed and should be with you shortly.
Thank you again for your order and understanding.
1st class .
Delivered in a week as stated, guys who delivered it could not be more helpful and really pleased with sofa
12 July 2025
Reply from SC Furniture Ltd
Thank you for your kind words! We're so pleased to hear that the delivery went smoothly and that you're happy with your new sofa. We'll be sure to pass your comments on to the delivery team — they’ll be delighted!
Love the armchair
From ordering to delivery it was a stress free process,kept informed at all times. Love the armchair,it looks great & it’s very comfortable. Would recommend & would return for future purchases.
8 July 2025
Reply from SC Furniture Ltd
Thank you so much for your kind feedback! We're delighted to hear that the entire process was stress-free and that you're loving your new armchair. It’s great to know it looks perfect in your space and offers the comfort you were hoping for. We truly appreciate your recommendation and look forward to welcoming you back for future purchases.
Kind regards,
The SC Furniture Team
So easy to deal with
So easy to deal with. The whole buying process couldn’t be easier, the same can be said with any Communication and questions I had. Not had it long but Really pleased with the suite so far. and the chap that brought it in and fitted it all for us was fantastic. Went Way above and beyond and nothing was too much trouble.
15 July 2025
Unprompted review
Reply from SC Furniture Ltd
Thank you so much for your kind words! We're absolutely delighted to hear that you found the whole process smooth and straightforward—from ordering to delivery. It’s also lovely to hear that you’re pleased with the suite so far. We'll be sure to pass your comments on to the delivery team—especially the gentleman who assisted you on the day. We're proud to work with people who go the extra mile, and feedback like this means a lot. If there's anything you need going forward, we're always here to help.
Ordering was easy prompt reply if you…
Ordering was easy prompt reply if you need any info and the sliders are spot on the wife can move the furniture on her own now. Big win for me
23 June 2025
Reply from SC Furniture Ltd
Thank you so much for your kind feedback! We're really glad to hear the ordering process was smooth and that the sliders are doing their job—sounds like a win all around! If you ever need anything else, just give us a shout. Wishing you and your wife many comfortable days ahead with the new setup!
Reply from SC Furniture Ltd
Great , thank you for leaving a great review
Everything was staright forward thankyou
16 June 2025
Reply from SC Furniture Ltd
Thank you for taking the time to leave a review
Great company to deal with
Great company to deal with. Products of high quality, customer service is excellent as they keep you informed at every stage. Delivery is also very prompt (unlike others who make you wait months). Second time we have ordered leather suite from here.
17 June 2025
Reply from SC Furniture Ltd
Thank you for finding the time to leave such a lovely review ,your comments will be passed onto our team
The wardrobe we ordered was fantastic
The wardrobe we ordered was fantastic, but the shipping was terrible. I ordered it on May 27, and only 2 of the 3 boxes were delivered on May 30. The third box was lost and I finally got a replacement on June 11. When I unpacked the boxes, the drawer rails/runners were missing. I was told a replacement would be sent. I still don't have them on June 16 and have no idea if they were even sent. I went to Wickes to get some so I could finish the wardrobe. It looks great and will work perfectly.
27 May 2025
Reply from SC Furniture Ltd
Hello Mitchell,
We are so sorry you were let down on the shipping, we are looking into a new courier company, we do apologise for any inconvenience.
SC Furniture Ltd
Reply from SC Furniture Ltd
Thank you so much for taking the time to review us.
Beautiful and comfortable …
Ordered and received sofa and armchair within 3 weeks, we’re very pleased with the quality of both, very comfortable and just as described, assembled by delivery guys for just twenty pound so no negatives to say
5 June 2025
Reply from SC Furniture Ltd
Thank you so much for your kind review, it really is appreciated.
SC Furniture & The Team
Customer Care
I made a telephone enquiry regarding a particular item I was looking for, and my wife and I were really impressed by the time and attention given to trying to help us - to include sending emails for clarification. Unfortunately they didn't have quite what we wanted, but I have to say that our experience was one of good old 'customer first'. John's knowledge of products together with effectively fielding the many questions I tabled demonstrated a customer focused company which is sometimes hard to find these days. Thankyou.
23 May 2025
Unprompted review
Reply from SC Furniture Ltd
Thank you so much for your kind review, it really is appreciated.
SC Furniture & The Team.
Recommend
From the moment we walked in and was greeted by Finn we felt completely at ease, no pressure, we were allowed to walk round at our leisure, with advice given when asked for. Overall a great experience, quite surprising the only place we visited to purchase.
Ordered a 2 and a three seater settee of the Friday delivered the following Wednesday by two lads that were equally efficient and friendly.
9 May 2025
Reply from SC Furniture Ltd
Thank you so much for your kind review, it really is appreciated,
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