Scent Split Reviews 

16,054
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 6,140 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the extensive selection of niche perfumes and appreciate the wonderful opportunity to try expensive fragrances through convenient decant sizes without committing to full bottles. Consumers frequently mention that orders always arrive very quickly, are securely packaged to prevent damage, and feature exceptionally clear labeling. However, some customers also noted frustrating issues with faulty atomizers causing leaks or products accidentally evaporating from the smaller bottles over time. A few consumers additionally mentioned that certain perfume samples lacked proper longevity and faded away very quickly after application.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting a vast selection of genuine niche fragrances... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting prompt and swift shipping... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive well protected in secure packaging... See more

Order

Users describe positive interactions with order, highlighting a straightforward and simple purchasing... See more

Price

Reviewers mention positive feedback about price, noting that the service offers budget-friendly and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love ordering from Scent Split! Every order is packaged with care and ships quickly unless a product is back ordered which is always listed on their website so I know when to expect my order. They r... See more

Company replied

Rated 5 out of 5 stars

I don’t usually write reviews however my customer experience with Scent Split was top tier and personalized. They are speedy, attentive AND have so many quality perfumes. I was shopping for lots of li... See more

Company replied

Rated 5 out of 5 stars

Excellent choices and affordable prices. Scent split has found me beautiful gems and helped me to avoid fragrances that don’t quite hit the mark. The prices allow for accessibility to fragrances that... See more

Company replied

Rated 5 out of 5 stars

Products are always packed well and orders are accurate. Customer service is prompt and very helpful. I order decants from several different sites and I keep coming back to this one the most as they... See more

Company replied


Company details

  1. Perfume Store

Written by the company

Scent Split is a high-end online retailer specializing in luxury and niche fragrances. An extensive selection of prestigious scents from both renowned and independent perfume houses is offered, providing access to exclusive fragrances without the commitment of purchasing a full bottle. Samples and travel-sized decants are made available, allowing both fragrance enthusiasts and newcomers to explore and experience a variety of scents. A carefully curated collection ensures that unique and distinctive options are accessible for every preference, from timeless classics to rare artisanal creations. With these options, the opportunity to experiment with different fragrances before investing in a full-size bottle is provided. The flexibility to build a personalized fragrance wardrobe or enjoy a variety of scents for different occasions is made possible.. At Scent Split, the journey of fragrance discovery is encouraged, offering an effortless and enjoyable way to explore the world of perfumery. A new signature scent can be found with confidence, ensuring that the art of fragrance is experienced in its finest form.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(16,054)

6,126 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the moment of purchase and…

From the moment of purchase and delivery, everything was fast and straightforward!

12 September 2026
Scent Split logo

Reply from Scent Split

We're glad to hear your purchase and delivery experience was fast and straightforward! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

They have a lot of fragrances to choose…

They have a lot of fragrances to choose from, and I also like that you can pick the size of the sample that you want. The best part is if you really like the sample they send you a coupon for 15% off a full bottle. Hands-down, one of the best places to try perfume. I would highly recommend.

12 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear you appreciate our wide selection of fragrances and the flexibility to choose your sample size! We're glad you love our discount on full bottles, and we're thrilled to be your top choice for trying perfumes.

Rated 5 out of 5 stars

Thank you!

I got it on time, great perfumes, good packaging, fast delivery! I love it!

5 September 2026
Scent Split logo

Reply from Scent Split

We're so happy your order arrived on time and that you love our perfumes! We're glad you appreciated the great packaging and fast delivery.

Rated 5 out of 5 stars

I love scent split

Scent Split literally has so many options to choose from. They have different sizes available plus various payment options. It's even possible to get discounts.

11 September 2026
Scent Split logo

Reply from Scent Split

We're glad you appreciate the wide variety of options, from different sizes to payment methods. It's wonderful that you've also been able to take advantage of our discounts!

Rated 5 out of 5 stars

Great price and sampling that can keep…

Great price and sampling that can keep you from buying bad products.

22 July 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear that our pricing and sampling options are helping you discover great products! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Customer for Life

Scent Split never misses the mark! I have been receiving samples from them for over a year now and they are always packaged beautifully. Shipment is fast and I always receive my shipment on time. One thing that I do need to utilize is the discount on a full bottle that comes standard with every purchase. I don’t see myself switching up from Scent Split anytime soon!!!

12 September 2026
Scent Split logo

Reply from Scent Split

We're so thrilled to hear you've consistently had such positive experiences with us over the past year! It's wonderful that our packaging and fast, on-time shipments meet your expectations. We appreciate your loyalty and look forward to continuing to provide you with excellent service!

Rated 5 out of 5 stars

Love everything about scentsplit

Love everything about scentsplit. They offer a huge variety of fragrances, many of which are hard to find. They have multiple size of decants and always offer a full bottle discount for anything you sampled. Customer service and shipping have been fantastic. Would absolutely recommend to a friend!

11 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear you love everything about us! It's wonderful that you appreciate our huge variety of fragrances, including hard-to-find ones, and our multiple decant sizes. We're also glad our full-bottle discount, customer service, and shipping met your expectations. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Scent Split is fabulous

Scent Split is fabulous! Such a great selection of fragrances and the shipping is super fast.

11 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear that you find our selection of fragrances fabulous and our shipping super fast! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service. Vials/atomizers are always pristine.

Great selection and good prices.

4 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear you consistently receive excellent service and find our vials and atomizers in pristine condition! We're glad you appreciate our selection and prices.

Rated 4 out of 5 stars

Good service

I wanted to try a scent that was not available in my area. Much too expensive to take the risk of purchase without a nose sniffing first. This was a relatively easy means to try it out.

11 September 2026
Scent Split logo

Reply from Scent Split

We're glad we could offer a convenient way to explore new scents that aren't readily available in your area. We know how important it is to try a fragrance before committing to a full purchase.

Rated 5 out of 5 stars

Love this perfume

Love this perfume! On my second bottle!

4 September 2026
Scent Split logo

Reply from Scent Split

Thank you for your wonderful review! We’re thrilled to hear you love the fragrance and are already on your second bottle. We truly appreciate your continued support!

Rated 5 out of 5 stars

Great customer service!

My initial order came shattered. Very disappointed, I emailed the support team who responded quickly and sent me a replacement. Great customer service and fast response time! Thank you to Sabrina!

4 September 2026
Scent Split logo

Reply from Scent Split

We are genuinely sorry to hear your initial order arrived damaged. We are glad our team could resolve this quickly, and we appreciate your kind words about our customer service.

Rated 5 out of 5 stars

Great!

Great Service!

4 September 2026
Scent Split logo

Reply from Scent Split

Thank you for your wonderful review! We’re glad to hear you were happy with our service. We truly appreciate your support!

Rated 5 out of 5 stars

Awesome

My experience with Scent Split has been easy - ordering, the shipping and experiencing the scents have been enjoyable. I love trying new scents and this is an easy way to do it. I’m getting ready to place my 4th order.

4 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear your experience with us has been easy and enjoyable! It's wonderful that you love trying new scents and that our service makes it easy. We look forward to your fourth order!

Rated 5 out of 5 stars

Fast Shipping

Fast Shipping! Excellent!

4 September 2026
Scent Split logo

Reply from Scent Split

Thank you for your wonderful review! We’re glad to hear you had an excellent experience and that your order arrived quickly. We truly appreciate your support!

Rated 5 out of 5 stars

loved my first order

this was my first time trying scentsplit and I was very impressed.

11 September 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear you were impressed with your first experience with our service! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Excellent!

2 February 2026
Scent Split logo

Reply from Scent Split

Thank you for your wonderful review! We’re glad you had an excellent experience with us. We truly appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look