Scent Split Reviews 

16,070
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 6,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the diverse selection of unique perfumes and praise the affordable prices that make exploring new fragrances accessible. Consumer feedback frequently emphasizes the prompt delivery services and the exceptionally careful, beautiful packaging that keeps items secure. However, some reviewers noted occasional issues with leaking atomizers on larger bottles or receiving damaged packages. A few other people also mentioned that a couple of tested scents did not last as long as expected or match previous experiences. Despite these occasional drawbacks, most buyers remain very satisfied with the overall online ordering experience.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting the impressive selection of authentic... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that orders arrive... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the excellent products,... See more

Order

Consumers find order to be positive, highlighting a smooth purchasing process and prompt delivery times.... See more

Price

People report positive experiences with price, highlighting unbeatable rates and affordable trial sizes that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love everything about scentsplit. They offer a huge variety of fragrances, many of which are hard to find. They have multiple size of decants and always offer a full bottle discount for anything you s... See more

Company replied

Rated 5 out of 5 stars

Scent Split is wonderful - both its boutique on Post Oak and its online ordering service! Their staff are knowledgeable and will show you something new and delightful based on your current tastes. I h... See more

Company replied

Rated 5 out of 5 stars

Scentsplit is just the best. They're my favorite place to shop for samples and decants. Their selection is always updated to include new releases, and it's easy to find something interesting. The team... See more

Company replied

Rated 5 out of 5 stars

Started off not too good. Contacted customer service and explained that no atomizer was included. Took pictures to show the contents. I was informed that I would receive an atomizer on another shipmen... See more

Company replied


Company details

  1. Perfume Store

Written by the company

Scent Split is a high-end online retailer specializing in luxury and niche fragrances. An extensive selection of prestigious scents from both renowned and independent perfume houses is offered, providing access to exclusive fragrances without the commitment of purchasing a full bottle. Samples and travel-sized decants are made available, allowing both fragrance enthusiasts and newcomers to explore and experience a variety of scents. A carefully curated collection ensures that unique and distinctive options are accessible for every preference, from timeless classics to rare artisanal creations. With these options, the opportunity to experiment with different fragrances before investing in a full-size bottle is provided. The flexibility to build a personalized fragrance wardrobe or enjoy a variety of scents for different occasions is made possible.. At Scent Split, the journey of fragrance discovery is encouraged, offering an effortless and enjoyable way to explore the world of perfumery. A new signature scent can be found with confidence, ensuring that the art of fragrance is experienced in its finest form.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(16,070)

6,126 reviews in the last 12 months

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Rated 5 out of 5 stars

Top tier customer service

Scent split is really great, they had the odd niche scents I wanted to try! What really stood out was the amazing customer service. One of the products I wanted was taking awhile to come in so they emailed me asking me if I wanted to wait or would like a refund. They then refunded quickly. Very respectful amazing company! ♥️

8 June 2026
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Reply from Scent Split

We're so happy to hear you found the niche scents you were looking for and that our customer service stood out! We always aim to be respectful and resolve issues quickly, so it's wonderful to know we met your expectations.

Rated 5 out of 5 stars

Great options for your bucks in…

Great options for your bucks in dollars. Great quality, in product and packing. Fast delivery, no damages to items when received in the mail. Order today! 😄
Happy customer.

31 August 2026
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Reply from Scent Split

We're so happy to hear you appreciate the great options and excellent quality of our products and packaging! It's wonderful that you received your items quickly and without any damage. Thank you for your kind words!

Rated 5 out of 5 stars

Great selection!

The service was great, and the selection was excellent. Thank you!

5 September 2026
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Reply from Scent Split

We are so happy to hear you loved our service and our selection! We appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Item arrived well packaged and on time

Item arrived well packaged and on time. Will order from again.

28 August 2026
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Reply from Scent Split

We're so happy to hear that your item arrived well packaged and on time! We truly appreciate your positive feedback and look forward to serving you again.

Rated 5 out of 5 stars

Great service!

Scent Split offers a great service. Items are well packaged and protected. Shipping was also swift.

14 August 2026
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Reply from Scent Split

We're glad you appreciate our service! We're glad your items were well packaged and protected, and that you received them quickly.

Rated 5 out of 5 stars

scent split

Scent split makes trying out perfume super accessible, and I like that they packange everything in a recognizable, well-labeled way. Nothing leaks, breaks, or smudges in shipping.

21 August 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear that we've made trying out perfumes super accessible for you! We're glad you appreciate our recognizable and well-labeled packaging and that everything arrives safely.

Rated 5 out of 5 stars

My order was lost and they happily…

My order was lost and they happily reshipped it without any extra charges and through a faster shipping courier this time and i received it intact and in no time.

29 August 2026
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Reply from Scent Split

We're glad we could quickly resolve the issue with your lost order! It's wonderful that your replacement arrived safely and so quickly. We appreciate your understanding and patience.

Rated 4 out of 5 stars

I like the scent but it doesn’t last…

I like the scent but it doesn’t last long

24 August 2026
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Reply from Scent Split

Thank you for your feedback! We’re glad you like the fragrance, but we’re sorry the longevity didn't meet your expectations. Longevity can vary depending on the fragrance, your skin chemistry, the environment, and how you apply it. We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Recommended for high-end samples

Received my order promptly. All the samples were nicely packaged, & I received everything that was ordered.

5 September 2026
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Reply from Scent Split

We're so happy to hear that your order arrived promptly and that all the samples were nicely packaged! It's wonderful to know you received everything you ordered.

Rated 5 out of 5 stars

Sexy perfume

29 August 2026
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Reply from Scent Split

Thank you for your review! We’re glad to hear you found the fragrance appealing and enjoyable. We truly appreciate your support!

Rated 5 out of 5 stars

Quick, legit, great service

Received my 9ml vials quickly and everything works and is legit! Will be ordering a full sized now.

5 September 2026
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Reply from Scent Split

Thank you for your wonderful review! We’re glad your order arrived quickly and that you were happy with its authenticity and quality. We’re excited to hear you’re ready to order a full-size bottle. We truly appreciate your support!

Rated 4 out of 5 stars

Great selection of samples

Great selection of samples. My ONLY complaint so far is that they switched their 2ml sample bottles. The new ones that they currently use absolutely suck. Sometimes the sprayers don't work and it's a pain in the ass to get it to work. I hope they go back to the original atomizers they used to use for 2ml.

12 September 2026
Unprompted review
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Reply from Scent Split

Thank you for your thoughtful feedback! We’re glad to hear you appreciate our selection of samples. We’re sorry you’ve had trouble with the sprayers on our current 2ml bottles. If you have any issues with a sprayer, please contact our support team with your order details so we can look into it and help. We truly appreciate you sharing your experience.

Rated 5 out of 5 stars

Great selection

Great selection! Discovered many new niche scents.

29 August 2026
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Reply from Scent Split

We're thrilled to hear you enjoyed exploring our selection and discovered many new niche scents. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Awesome scent

Awesome scent, receive many compliments. Quick response from order to delivery.

5 September 2026
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Reply from Scent Split

We're so happy to hear you love the scent and are getting so many compliments! We're glad your order arrived quickly.

Rated 5 out of 5 stars

Just what i’ve been looking for

Just what i’ve been looking for. Love being able to try new scents without breaking the bank or getting stuck with one i don’t like.

5 September 2026
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Reply from Scent Split

We're so happy you found what you were looking for! It's wonderful that you appreciate being able to explore new scents without a big commitment.

Rated 4 out of 5 stars

This was my first time ordering so I…

This was my first time ordering so I was cautiously optimistic. Overall I was pretty happy. Some of the samples were a little difficult to spray and the packaging slip a little hard to read. None of that would stop me from ordering again because I love trying new fragrances and revisiting some old favorites!

5 September 2026
Scent Split logo

Reply from Scent Split

Thank you for your thoughtful review! We’re glad you were happy overall with your first order and enjoyed exploring new fragrances and old favorites. We’re sorry to hear that some of the samples were difficult to spray and that the packing slip was hard to read. If you have any issues with a sprayer, please contact our support team with your order details so we can help. We truly appreciate your support and look forward to serving you again!

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