I actually didnt believe i would get the real perfumes but you know what i am shocked and in love. Perfumes do come in damaged boxes but sooo what we need whats inside not the box. I cant wait to get... See more
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Review summary
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Amazing customer service! Ordered these items yesterday at 5.19pm and received them today at 2.40pm. Order was perfect and I’m very impressed by them. I’d read some reviews that weren’t great but deci... See more
Company replied
The products arrived in great condition and very well-packaged. Even the item that was marked as damaged packaging/box did not have that much damage. Great prices and brilliant service. Delivery was a... See more
I ordered a couple of scents to slip in as stocking fillers. Understanding the boxes might be damaged I had armed myself with little chiffon gift bags to use instead. I was delighted to find that th... See more
Company details
Written by the company
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Contact info
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, United Kingdom
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
4.2
Great
340 reviews
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This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 1 week
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Great product. Great price
Great product. Great price. Received quickly in perfect condition.
1 June 2026
Perfume didn't smell right like it was…
Perfume didn't smell right like it was out of date and stale, have returned item but still not heard anything not happy still waiting for a response
26 May 2026
Efficient and speedy service
Efficient and speedy service. The perfume was in excellent condition and was priced competitively. I would recommend buying from this trustworthy company.
25 May 2026
The item arrived in very quick time and…
The item arrived in very quick time and a great price will definitely recommend and use again 👍 👌
31 May 2026
Overall great experience.
Email communication was good, the perfumes came very well packaged, the bottle sizes were larger than expected, so absolutely no complaints whatsoever.
29 May 2026
My bargain of the week!
The delivery and order were all really straightforward, the damage to the box was minimal and I got my favourite fragrance at a cut price. Highly recommended
23 May 2026
Very pleased with my purchase
Very pleased with my purchase, exactly as described, packaged well quick delivery a d great price. Thank you
29 May 2026
Great deals and fast delivery.
Scent outlet offer great deals on many know brands. I have used them many times over the last year and have not been dissapointed with the service or prices.
Many of the items arrive in new or next to new condition with the odd fragrance ariving with the smallest of inperfections on the box.
I highly recommend using them as many of the items are close to half price.
29 May 2026
Fab site!
I love this perfume so much, and to find it at this price was even better! Quick delivery, great service. 5☆
23 May 2026
My package was missing and customer…
My package was missing and customer service do absolutely nothing with this!
24 May 2026
Excellent products at a great price.
All the products I have purchased have been perfect. Good quality and a great variety of choice. Excellent company. Very good value for money. Quick delivery and easy to order.
22 May 2026
Victoria is a star of this company and…
Victoria is a star of this company and whatever goes wrong, your item has been missing, etc, she will always do her best to help you solve your problem. Without her this shop will be doomed.
11 May 2026
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