Southern Business Communications Ltd (SBC) Reviews 

167
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have just moved premises and in what has been an extremely stressful time, SBC were absolutely amazing. From Greg at the outset, clear and timely communication through to a seamless installation by... See more

Company replied

Rated 5 out of 5 stars

We have used SBC for some years now, for our business phone lines, mobile contract and broadband. BT were our previous provider and we had experienced nothing but headaches in dealing with their... See more

Company replied

Rated 5 out of 5 stars

We have been customers of SBC for a good number of years now. Our journey began with a call of desperation when our company telephone system died. The whole team lept into action and provided quo... See more

Company replied

Rated 5 out of 5 stars

There are many business-to-business telecom companies in the world. Most are driven by sales and long contracts, but SBC is totally service-driven. They provide the phone system for our business, alon... See more

Company details

  1. Phone and Internet Service
  2. also in
  3. Internet Provider
  4. Telecommunications Equipment Supplier
  5. Telecommunications Service Provider

Written by the company

As one of the UK’s leading suppliers of business telecommunications, Southern Business Communicatios (SBC for short) provides businesses with powerful, cutting-edge cloud hosted VoIP telephone systems and technology, designed to boost sales and the performance of any organisation. With over 30 years of experience, SBC are dedicated to supplying a wide range of integrated voice systems and collaboration tools, which can help reduce costs, are simple to operate, and give confidence to any user. Whether it’s a basic analogue solution or the very latest state-of-the-art IP-based technology, our solutions are easy to use by anyone, anywhere. Services include: Cloud Hosted VoIP Phone Systems. Wildix Cloud PBX Phone System. Structured Voice & Data Cabling. Voice and Internet Connectivity. Supercharged WiFi Solutions. Hikvision IP CCTV Surveillance Solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(167)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The competence and efficiency of SBC…

The competence and efficiency of SBC never ceases to amaze me. Nothing is too much trouble; they are proactive, and their advice is always considered and well thought out. They really have made a difference to my business.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. We have been with SBC for an number of years. Their customer service cannot be faulted. Always so efficient and helpful, nothing is too much trouble.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

SBC provides great support to our business

SBC are always so friendly and efficient. On this occasion they dealt quickly and professionally with updating our business mobile contracts.

20 October 2022
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Jane,

Many thanks for your 5-star review. It's great to hear that our team has been friendly and efficient with your latest order. Your business is appreciated by all of SBC.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Been a customer of SBC for 15 years

Been a customer of SBC for 15 years, always found their service to be first class

20 October 2022
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Jerry,

Many thanks for the excellent 5-Star review. It's brilliant to hear how highly you rate our customer service.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Helpful

Helpful, friendly and jargon free!

We were moving to our new offices and had a mountain of challenges to overcome. Greg and the team helped us to make the mountain seem smaller and easier to climb.
We are so happy that we can now do our work with ease and continue to make a difference in people's lives.

thanks guys!

3 October 2022
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello,

Thank you ever so much for your positive feedback. It's marvellous to hear that Greg and the rest of the team have helped you in your moving process. I'll be sure to pass along your kind words. Thank you for the amazing 5-star review. If you need anything else, please do not hesitate to contact us.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Paneltex, Hull

We have been a customer of SBC for some years now. Customer service is exemplary with any problems dealt with quickly and with good communication. Value for money is evident as shown by repeated contract renewal, all undertaken as part of a competitive quotation process. We would recommend SBC as a communications partner to businesses large or small.

29 September 2022
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Andy,

Your ongoing business is very much appreciated by the whole team here at Southern Business Communications Ltd. I'm more than pleased to hear how highly you rate our service, and your recommendations are very much appreciated. I have directly shared your kind words with your account manager Ian, and we thank you so much for taking the time to leave an amazing 5-star review. If you need anything else, you know where to find us.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

We have just moved premises and in what…

We have just moved premises and in what has been an extremely stressful time, SBC were absolutely amazing. From Greg at the outset, clear and timely communication through to a seamless installation by Jack, we really cannot praise them high enough. In times where service doesn’t seem a high priority for some companies, these guys are impressive. We cannot thank you all enough! Muttley & Mabel Ltd

7 September 2022
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello,

Thank you for this brilliant five-star review! It's always a pleasure to hear our customer's opinions about specific team members, I will be sure to let Greg and Jack both know how much they have met your expectations. We do pride ourselves on our service and ongoing support and believe it sets us apart from other companies, it's great to hear that you feel the same way. On behalf of the whole team here at SBC, thank you.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

New business phone system

We have just upgraded our business phone system and the whole process was flawless from start to finish. Any support we required was dealt with immediately from knowledgeable friendly staff. Would definitely recommend.

23 November 2021
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello,

Many thanks for leaving a brilliant 5-Star review. It's been a pleasure helping you upgrade your phone system and we can't thank you enough for your kind words regarding our service. Our support team will be more than pleased to hear how happy you are with their work. Your recommendations are very much appreciated. Once again, thank you from the SBC team.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Excellent

Lovely to deal with knowledgeable and efficient staff. Great for us to keep the business local. Thank you to the whole team.

5 August 2021
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Louise,

I'll be sure to pass your kind words onto the staff. On behalf of the whole team here at SBC, thank you for your five-star review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Sage Business Cloud Accounting

Just starting with Sage Business Cloud Accounting and having a few issues so I contacted the live webinar. My problem was resolved in a couple of minutes. What an excellent service. Thank you so much Zoe.

25 June 2021
Unprompted review
Rated 5 out of 5 stars

We have upgraded our phone system and…

We have upgraded our phone system and couldn't be happier with the service from set up, installation, training and now we're up and running the support service has been second to none.

11 February 2021
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello,

Thank you for the 5-star review. It's always fantastic to hear how happy our customers are with our service. I will pass your kind words onto the support team.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

A first class service from start to…

A first class service from start to finish, I'm really impressed with the back up too.

9 February 2021
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Dale,

It's great to hear that your rate our service as "first-class". Thank you for the 5-star review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Can't fault the service.

Can't fault the service received from SBC. Greg and the team are great to work with and particularly helpful getting our entire team working at home during covid. We run a global team and nothing is too much trouble incuding the odd question we've had on different time zone.

3 February 2021
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Paula,

It's marvellous to hear that Greg and the rest of the team have met your expectations and been a pleasure to work with. I'll be sure to pass along your kind words. Thank you for the amazing 5-star review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Legendary Company

First class approach with a "Real Can DO Approach"..!

18 January 2021
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Simon,

Thanks for taking the time to leave us a magnificent five-star review. Hearing our customers thoughts on our service is always very much appreciated. We are glad that you enjoy our work ethic.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Fantastic Service & Support

Fantastic Service & Support. We have used SBC for a number of years and they have always been great, to installations, answering any questions or rectifying any problems.

We look forward to continued business with SBC

17 December 2020
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Harriet,

I'm glad to hear you've been pleased with our service these last few years. And five stars, too! On behalf of everyone at SBC, we can't thank you enough.

Joshua Holland

Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

We called them out we explained our…

We called them out we explained our situation with our telephone system and they sorted it straight out they even dealt with BT open reach which were absolutely useless.....first class service by SBC

17 December 2020
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Michael,

Thank you so much for the five stars! We're grateful for each and every one of them. We know these issues can be frustrating, but that's why we like to get stuck right in and fix the problem. It's great to hear you're happy with our service.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look