Save On Life  Reviews 

335
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. People regularly emphasize the helpful and polite attitude of the advisors, who make sure all questions are answered thoroughly without applying any pressure. Reviewers mention that the service is efficient, fast, and very accommodating when searching for the right policies within a reasonable budget. Clients feel reassured and confident because paperwork and options are handled smoothly from start to finish. However, some customers also noted occasional communication gaps after taking out a policy, minor confusion about the provider, or concerns regarding the coverage value. Additionally, a small number of customers mentioned specific issues like forceful budget discussions or limited coverage value.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing advisors as friendly, knowledgeable,... See more

Customer service

Clients share positive opinions on customer_service, noting that advisors are consistently helpful,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and... See more

User experience

Consumers find user experience to be very satisfying, reporting that the entire procedure is quick and... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions. She clearly knew this subject very well, and this left me feeling confident I'd d... See more

Rated 5 out of 5 stars

I highly recommend this company, brilliant service, very friendly, pleasant and knowledgeable advisor (Akeel Rahman).I have switched my life insurance and critical illness cover + found perfect accid... See more

Rated 5 out of 5 stars

Akeel Rahman was very helpful and explained everything in a very clear voice and at a speed we could follow. He answered our questions in a clear and understandable way. He also gave us the best deals... See more

Company replied

Rated 5 out of 5 stars

My experience with this company was amazing, Tina dear of her has patience of a saint, throughout when she had to repeat several things to me, for me to understand not once did her tone change or her... See more


Company details

  1. Insurance Broker
  2. Accident Insurance Company
  3. Home Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

About Save On Life

Written by the company

At SaveOnLife, we have been dedicated to helping thousands of customers across the UK find the best deals on Life Insurance and Income Protection since 2012.

We pride ourselves on offering a simple, efficient, and user-friendly experience that allows you to compare and purchase policies online with ease. Whether you’re looking for Life Insurance, Income Protection or Accident Protection, our straightforward system guides you through every step based on your age, health, and coverage needs.

We have built an excellent reputation for serving customers with a wide range of needs. We understand no two people are the same and with our wide product range we are nearly always able to help you get cover no matter your circumstances.

Our goal is to make the process as hassle-free as possible, giving you access to the most suitable options in minutes. You can complete most purchases online, but if you prefer personal assistance, our friendly insurance experts are always available to provide tailored guidance over the phone.

At SaveOnLife, we prioritise affordability and transparency, ensuring that you get the best value while feeling confident in your protection decisions. Trust us to help you secure the right cover for you and your loved ones.

So if you're ready to get started, simply click the button below to begin your quick and easy journey to securing the right protection for you and your family. Get AN ONLINE Quote

Contact info

Get a Life Insurance Quote

Online Life Insurance and Income Protection Quotes from SaveOnLife

4.8

Excellent

TrustScore 5 out of 5

335 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(335)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very helpful

Very helpful

6 November 2025
Save On Life  logo

Reply from Save On Life

Thank you Kim, we’re pleased you found our team helpful! Your comment seems very positive, so if the one star rating was accidental, you can update it via your original review link. We appreciate your time and feedback either way.

Rated 3 out of 5 stars

Absolute pain amount of calls

Absolute pain amount of phone calls. Thought was using sun life not an agent. Agent Guft card 6mths quote when checked is less than Sun life who's gift card was 3months. Plus this company still trying to get me to top up again. Don't understand budget quite forceful.

29 October 2025
Save On Life  logo

Reply from Save On Life

Dear Margaret,

Thank you for taking the time to share your feedback. I’m really sorry to hear about the concerns you’ve had.

I can confirm that the gift card is provided directly by SunLife, so you’ll receive the same amount and on the same terms as if you had taken the policy with them directly.

Regarding the number of phone calls, I can see that we attempted to contact you five times after your purchase to make sure everything was okay. We’ve since reduced this to a maximum of three attempts for future customers.

I’ve passed your comments to our Compliance and Customer Service teams, who will reach out to you by email to help resolve this to your satisfaction.

Rated 5 out of 5 stars

Actually listed to everything I wanted

I asked several companies to email chat with me. I was bombarded with calls. This was the only one to actually email chat to me. They listened, gave me options for me to make my own choice and it was all very smooth. I made a call to them to complete the transaction when I was ready.

4 November 2025
Save On Life  logo

Reply from Save On Life

Dear Tina, Thank you for your kind feedback. We’re delighted you felt listened to and found the process smooth and pressure free. We really appreciate you choosing us.

Rated 5 out of 5 stars

Knowledgeable and helpfull

Knowledgeable and found the right product with difficult requirements. Great explanation.

24 October 2025
Save On Life  logo

Reply from Save On Life

Thank you for your lovely feedback. We’re so pleased our team could find the right product for your needs and explain everything clearly.

Rated 5 out of 5 stars

It was easy and quick to sign up for a…

It was easy and quick to sign up for a policy everything was explained. I have only just taken out the policy so obviously I can’t comment on aftercare

15 October 2025
Save On Life  logo

Reply from Save On Life

Dear Lesley, Thank you for your feedback. We’re glad you found the sign-up process quick and clear, and we’ll be here to support you whenever you need us.

Rated 5 out of 5 stars

Akeel was very knowledgeable

Akeel was very knowledgeable, reassuring and got policies to fit my cover. This had been proving very difficult due to health reasons and Akeel sorted this with no stress.

9 October 2025
Rated 5 out of 5 stars

Very helpful

My advisor was very friendly and explained all my options clearly, patiently, and was happy to answer any questions.
She clearly knew this subject very well, and this left me feeling confident I'd done the right choice, otherwise I'd still be just browsing my options online unable to decide. Very happy with my experience.

18 September 2025

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