SSD Reviews 

119
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I don't even know where to start, the customer service was exceptional and then the quality of the rings and the design! I will never buy from a jewelry shop again! Knowing how much time goes into the... See more

Rated 5 out of 5 stars

My husband bought me the Aphrodite ring in sterling silver with a cz stone back in 2015 as an engagement ring. I was informed that due to the metal type it shouldn’t be a daily wear ring, but I have w... See more

Rated 5 out of 5 stars

Sapphire Studios Design has made me feel like an absolute king. Got my partner the 18k Gold 'Aspen' White Gold engagement ring with hte Moissanite upgrade and my parter is over-the-moon. Absolut... See more

Rated 1 out of 5 stars

Not worth the extortionate price tag. The ring doesn't look like the chunky style one advertised on the page. It has a very thin band, tiny skulls and doesn't appear the same as the image.... See more

Company replied

Company details


Contact info

4.1

Great

TrustScore 4 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(119)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A cut above the rest

The staff at Sapphire Studios are amazing to work with. I needed a ring made in short-time and they went above and beyond to craft a breathtaking piece and ship it halfway around the world. Quality, service, and value are all 10/10. I would absolutely recommend SSD to anyone who asks.

5 April 2021
Unprompted review
Rated 5 out of 5 stars

Perfect jewelry for the alternative aesthetic

I own two stunning rings from Sapphire Studios (Aphrodite and Shadows) and they are both perfect. My engagement ring is adorned with skulls and the mystic topaz stone is one of the prettiest stones I’ve ever seen. I love how unique each piece is and how they suit my alternative style. I get compliments all the time! Great quality overall!

7 March 2021
Unprompted review
Rated 5 out of 5 stars

The ring is absolutely BEAUTIFUL

The ring is absolutely BEAUTIFUL

I received my Alice ring about 5 months ago now and couldn't be happier. It has a little bunny on the side and is so different to all the other boring rings I looked at in other shops. The moment I saw it I knew it was going to be mine!

I went back and forth with Sapphire Studios on every detail imaginable. The were super helpful and nice. I customised it and changed to my birthstone aquamarine, they made the process easy.
I was worried it might be uncomfortable as its quite detailed but it fits prefect and I have had so many compliments.
Even the packaging is beautiful.

I have been following their Instagram for many years and Im so happy to finally own something from them.
I have already ordered another piece from their Alice in Wonderland collection and Im so excited to see!

20 February 2021
Unprompted review
Rated 5 out of 5 stars

Pure Perfection

I purchased the Valencia bat ring. It is absolutely GORGEOUS! I LOVE IT SO MUCH! Great company, very kind. Very fast manufacturing and shipped out quickly. 🖤🦇

1 February 2021
Unprompted review
Rated 5 out of 5 stars

I can't stop staring at it!!

I first saw this ring posted in a Scotland Facebook group and fell in love with it immediately...I mean, UNICORNS!! I did some searching and found Sapphire Studios Design and decided that I would treat myself and I'm so glad that I did. My ring arrived today and I LOVE IT!! I can't stop staring at it, honestly, and I had to go and clean my wedding ring after seeing all of this sparkle before me :) The online ordering process was very easy and my ring came exactly as I requested with the selections that I
chose. The turnaround time was good and I received status updates along the way via email. I could login to the website to view status as well. My ring (did I mention that I love it?!) arrived today. It was very well packaged (and the packaging inside of the shipping box was lovely as well). The ring is great quality and I'm so happy with this sparkly, pretty, beautiful just for me treat. Thank you Sapphire Studios Design - I love it!!

30 January 2021
Unprompted review
Rated 5 out of 5 stars

One of a kind? Edited

I love my ring set it is honestly stunning and the customer service was great. However at the time of purchase it was advertised as a one of a kind and now 2 more of my exact ring set are being advertised in the collection. When you buy a one of a kind you expect just that. This has honestly soured our whole experience and I don't think I will be purchasing again.

Edit: I see they have adjusted their description to say one of a kind stone to stop future confusion! I do not see where they have reached out to me but I am happily changing my rating because of this change.

29 January 2021
Unprompted review
SSD logo

Reply from SSD

Glad to hear you love your ring set and thanks for taking the time to review.

This collection is one of a kind stones . Each stone is very carefully selected and hand-cut. All salt and pepper stones are very unique, we can never match the stone size or natural inclusions and colours, therefore no two designs will ever be exactly the same.
We reached out to you but didn't get a response. You will see similar designs and layouts of stones but these are not the same.

It was a pleasure to make this for you thanks for your purchase. Have a great day!

Rated 5 out of 5 stars

Couldnt be happier

I couldnt be happier with a purchase. I bought the St Ivy wedding set with the natural diamond for my fiance. It arrived quicker than i expected and exceeded every expectation. The diamond turned out to be quite a bit larger than advertised, almost a quarter carat larger. The report card was impressive. I used it to compare the diamond to other identical diamonds and quickly realized i got a phenominal deal. Comlarable diamonds were well over a thousand dollars more, some several thousands more. And thats just the diamond! The ring itself is of the coolest design Ive ever seen. And the detail is so fine that i have to squint to see some of the finer points. Weve recieved a lot of compliments. Like i said, in every way, it surpassed expectations. Two very pleased customers here

22 January 2021
Unprompted review
Rated 5 out of 5 stars

Eternite engagement ring

I was very lucky to be given the eternite coffin ring as an engagement ring, I’d had my eye on it for some time! All the rings SSD do look absolutely gorgeous and it’s wonderful to be able to have a ring that’s so alternative to the norm. It’s perfect for me and I can’t stop staring at it! It’s really intricate and stunning! Everyone who’s seen it is also impressed! My partner said his experience with ordering it and customising was great. I also really appreciate the fact they delivered worldwide as we’re based in the UK and I couldn’t find anything like this good a quality closer to home. The only thing I’d say is please set up a UK shop so we can come and see them! I’m so happy with it I’ve even asked them what would be a good wedding band to match, the response was quick and informative, I’d 100% recommend- you won’t be disappointed!
Thank you SSD!

16 January 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

I customized the Destiny Kingdom Hearts ring, along with the band from the Queen of Hearts set. It's breathtaking. The two rings fit together like they were made for eachother, despite being from different sets. The company themself was amazing to work with, I've wanted this ring for at least four years before taking the plunge, and over the years I've messaged them asking for quotes, to see if it would ever be possible. They always indulged me, and treated me with kindness. In fact, when I had determined that I was finally able to get the rings, I asked for the quote, and I had the money saved up for my downpayment for the payment plan.... when a tree branch fell through my windshield the day before I was going to pay. They were very understanding, and told me to message them to reaffirm the quote when I was ready.

The payment plan is lovely. You're required to put down at least 30%, and you can choose to pay over the course of 1-4 months. I chose 4 months, and was pleased to find out that you can make additional payments in two ways: you can pay the next installment early, and it will skip the next payment, or, you can pay a different amount, and it will decrease the amount for every installment. I paid it off a month and a half early.

Sapphire Studios Design starts manufacturing the rings as soon as you place the order, not after you pay off the full balance. I was able to get pictures of my rings before they shipped.

Speaking of shipping, there was no charge to ship the ring. It arrived in 3 days, from Australia to Michigan in the United States. There was no delays from COVID, and it arrived exactly in the time frame window that was projected by UPS.

I am blown away by my rings, and the amazing customer service I have received. I am already planning on ordering another set, I will definitely be a repeat customer. Thank you so much Sapphire Studios, this has been a dream of mine for many years, and now I have them.

11 January 2021
Unprompted review
Rated 5 out of 5 stars

Creative, high quality designs

I ordered my wife’s engagement ring almost a year ago from SS and the design was so creative and perfect, I decided to order wedding bands from them also. The detail on each ring, especially the diamonds crafted in the roses and skulls are incredible. I messed up and ordered a band too large and customer service responded right away so I could replace it. The process was very easy.

29 December 2020
Unprompted review
Rated 5 out of 5 stars

Sapphire Studios Design has made me feel like a king

Sapphire Studios Design has made me feel like an absolute king. Got my partner the 18k Gold 'Aspen' White Gold engagement ring with hte Moissanite upgrade and my parter is over-the-moon. Absolutely smitten with the product - it's amazing how much better than a natural diamond it is / looks.

The SSD staff were throurough, polite and responsive.

The made-to-order product from one of their more dated lines was manufactured and shipped in a reasonable timeframe - even in the middle of the melbourne stage 4 CV19 lockdown.

Kudos! these folks absolutely nailed it.

22 November 2020
Unprompted review
Rated 5 out of 5 stars

The necklace "Down the Rabbit Whole" is a beauty

The necklace "Down the Rabbit Whole" is a beauty, it's my favourite piece, I love it. It is perfect, not too big, not too small. I was sent very quickly with a tracking number which was very helpful. Even the box it was put in is beautiful. Everything is done and made with care. Thank you Sapphire Studios!

25 October 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely love my engagement ring!

Had my engagement ring designed and made by Sapphire Designs and I could not be happier with it, its absolutely perfect. They were extremely professional and easy to communicate with, answered all of my questions promptly and professionally. Its is beautifully crafted and fits perfectly. 100% highly recommend shopping with them, you won't regret it!

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Simply the BEST

I've loved they're designs and creativity for a really long time, recently they did a giveaway and I joined it. Never thought that I'd win EVER but it turned out I did and everything was the smoothest. From ring size info to shipping info, it went perfect. Honestly everything about the rings craft is beautiful. Honestly, I'm only going to buy from here my future rings. Thank you so much Sapphire Studio Design for the chance of winning this amazing ring

19 August 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look