I have been using this service for a few months now and overall it has been a positive experience. The product itself is solid and the pricing feels fair and reasonable for what you get on a monthly b... See more
Company replied
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Review summary
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Based on these reviews
Useful, inexpensive and discreet way of minimising the chance of a speeding ticket in uk. Have used Saphe+ for some years now, and appreciate its assistance, especially when driving about 60,000 mil... See more
Company replied
I had an issue with my Saphe product, not because of the Saphe product, but because of my stupidity in dropping it on a concrete slab, which meant it would not function properly. I contacted Sap... See more
Company replied
Purchased the Saphe mini 22/09/25 and it finally needed recharging on 01/01/26 and I do 15,000+ miles a year. Excellent device, the fixed camera detection is very good and the over speed warning... See more
Company replied
Company details
Written by the company
Saphe er en dansk teknologivirksomhed, der udvikler intelligente trafiksystemer, der gør en forskel og reducerer antallet af trafikrelaterede ulykker. Saphe blev grundlagt i 2015 og tæller i dag 25+ medarbejdere. Siden starten er der solgt over 1.000.000 trafikalarmer. Faktisk sidder der en Saphe trafikalarm i 1 ud af 5 biler i Danmark. De mange solgte enheder betyder, at vi kan tilbyde et enormt netværk af brugere og dermed den bedste platform for deling af trafikdata.
Contact info
Gasværksvej 46a, 9000 , Aalborg, Denmark
- www.saphe.com
4.4
Excellent
15K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Saphe
Hi Albert,
Thank you so much for your kind words! 🙌 We’re glad to hear that you had a positive experience with our customer service. It means a lot to us 🚗
/ Emilie, Saphe
I have been using this service for a…
I have been using this service for a few months now and overall it has been a positive experience. The product itself is solid and the pricing feels fair and reasonable for what you get on a monthly basis. The team has been helpful and easy to work with throughout. That said, the app and dashboard interface could use some improvement — particularly around reporting features, which feel a little clunky at times. It is not a dealbreaker by any means but smoothing that out would make the overall experience even better. Happy with the service overall and plan to continue using it.
24 March 2026
Unprompted review
Reply from Saphe
Hi Brian,
Thank you so much for your positive feedback and for taking the time to write to us! 😊
You mentioned that you are happy with both the product and the price, and that our team has been helpful – we really appreciate hearing that. You also noted that the app and dashboard could be more user-friendly, especially regarding the reporting features.
We will pass your feedback on to our development team so we can make the experience even better in the future. Thank you for sharing your thoughts with us – it helps us improve!
Saphe is a very useful device which is…
Saphe is a very useful device which is very useful for me.
It had stopped worked and I contacted the helpline where Asta provided very clear detailed instructions which I followed and my Saphe is now working again.
Excellent service
13 March 2026
Unprompted review
Reply from Saphe
Hi Peter
Thank you so much for your kind feedback! 😊
I'm glad to hear that your Saphe device is working again and that you were happy with the help from Asta. If you need anything else, just let us know!
/Jonas, Saphe
Had myn for 2 years still going strong 😎💯
Had myn for 2 years still going strong
19 March 2025
Unprompted review
Reply from Saphe
Hi Joanna,
Great to hear you've had you Saphe for 2 years, and that it's still working great! 🙌
/Asta, Saphe
Great Product and Great Customer Service!
I had an issue with my Saphe product, not because of the Saphe product, but because of my stupidity in dropping it on a concrete slab, which meant it would not function properly.
I contacted Saphe and explained my issue and asked for some help and advice from their customer service team, within a single day I not only had a positive response but my Saphe unit was replaced too.
No fuss, just excellent understanding and service.
Thank you Saphe and thank you Oscar.
11 February 2026
Unprompted review
Reply from Saphe
Hi Tony
Thank you so much for your wonderful feedback! 😊
We're really glad to hear that you had a great experience with our customer service and that your Saphe unit was replaced quickly. Your kind words mean a lot to us and to Oscar as well!
If you ever need anything else, just let us know.
Love the Saphe mini
Love the Saphe mini, excellent device. Good prompt customer service.
27 January 2026
Unprompted review
Reply from Saphe
Thank you so much for your great review!
We’re really happy to hear that you love your Saphe Mini, and that our customer service was quick and helpful.
It means a lot to us that you share your experience.
Best regards, Saphe
Responsive support answered all my…
Responsive support answered all my questions. great service!
12 January 2026
Unprompted review
Reply from Saphe
Hi Jolly,
Thank you so much for your feedback! 😊
We’re thrilled to hear that our support team was able to answer all your questions and provide great service.
Your kind words mean a lot to us! 🥹
/Asta, Saphe
I contacted support
I contacted support, but did not receive any help. My device constantly switches warning signs by itself, and gives a signal, even when I am not driving,This is very distracting . The device does not work correctly, I regret the money spent.
15 January 2026
Unprompted review
Reply from Saphe
Hi,
We’re very sorry to hear about your experience 😕 That is definitely not how the device should behave, and we understand how frustrating and distracting that must be. Please reach out to us again so we can properly investigate this and help you find a solution 🙌🚗
/ Emilie, Saphe
Great customer services
Had a problem with unit showing locked but just a few words with customer services and all sorted and good now..
14 January 2026
Unprompted review
Reply from Saphe
Hi Kenny,
Thank you for the great review! 🤗
It's wonderful to hear that you received great customer service, and it all got sorted out! 🙌
/Asta, Saphe
Very bad customer service
Very bad customer service. Although I asked them twice for sending an invoice, they ignored my email. Still have no invoice.
18 December 2025
Unprompted review
Reply from Saphe
Hello Stefan,
Thank you for letting us know 🙏 We are really sorry to hear about your experience with our customer service 😔
Unfortunately we are unable to send an invoice to a company as the subscription is registered to a private user 😊
Best regards,
Saphe
Purchased the Saphe mini 22/09/25 and…
Purchased the Saphe mini 22/09/25 and it finally needed recharging on 01/01/26 and I do 15,000+ miles a year.
Excellent device, the fixed camera detection is very good and the over speed warning is excellent.
This device works so much better than I expected.
1 January 2026
Unprompted review
Reply from Saphe
Hi Steve,
Thank you for the great review! 🙌
We’re really happy to hear that you’re impressed with both the battery life and the accuracy of the camera and speed warnings. It’s great to know Saphe Mini is exceeding your expectations – thanks for choosing Saphe 🚗✨
/ Emilie, Saphe
I had an issue with two subscriptions…
I had an issue with two subscriptions on one delivery. The customer service team resolved it very fast and did what I wanted. Very good.
23 December 2025
Unprompted review
Reply from Saphe
Hi Paul
Thank you so much for your kind feedback! 😊
We're really happy to hear that our customer service team was able to resolve your subscription issue quickly and to your satisfaction. It means a lot to us to know you had a great experience! 💙
/Simone, Saphe
Reply from Saphe
Hi Frits,
How great to hear you're happy with the product, and have had a good experience with customer service! 🤗
/Asta, Saphe
Poor service
Poor service
They contact me to offer me to be a business customer for them.
After 3 weeks they call back and said ,that the promises are changed and they offer me some stupid and poor things.So much poor performance and stupid offer, I have no words..Totally unprofessional..
12 December 2025
Unprompted review
Reply from Saphe
Hi,
Hello,
Thank you for taking the time to share your experience. We’re truly sorry to hear that your interaction with us did not meet your expectations.
It’s never our intention to give unclear or changing information, and we understand how frustrating this must have been. We take your feedback seriously and will use it to review our internal processes so this does not happen again.
If you’re open to it, we would appreciate the opportunity to look into your case and see if there’s a way to clarify what happened or improve the outcome. You’re very welcome to contact us directly with more details.
/Asta, Saphe
Complain
Hi,
I bought a subscription of a year and paid about 7 months ago but not working from 2 days ago.
Weird!!!
6 December 2025
Unprompted review
Reply from Saphe
Hello Farzad,
Thank you for letting us know 🙏 We are really sorry to hear about this issue 😔 It must be frustrating when something suddenly stops working.
Please contact our customer service department — they will be happy to help you solve this problem 😊
Best regards,
Saphe 🎄
Really helpful and friendly
Really helpful and friendly - would definitely recommend
23 November 2025
Unprompted review
Reply from Saphe
Hi Mike,
Thank you so much for your kind words! 😊
We’re glad to hear you found our support helpful and friendly.
Your recommendation means a lot to us! 🤗
/Asta, Saphe
Awful experience
Awful experience
With Saphe not picking up some cameras . I updated my subscription
Still same problem. Which as been a year ...
18 November 2025
Unprompted review
Reply from Saphe
Hi Dean👋️
Please feel free to send us an email at support@saphe.com, and we’ll be more than happy to look into the matter together with you😊️
I suspect it might just be a setting we’ll need to adjust😀️
Cheap and useful
Useful, inexpensive and discreet way of minimising the chance of a speeding ticket in uk. Have used Saphe+ for some years now, and appreciate its assistance, especially when driving about 60,000 miles a year.
Had recent contact with Lukas in customer service. He handled my query promptly and effectively. All good.
15 November 2025
Unprompted review
Reply from Saphe
Hi Will,
Thank you so much for your review and kind words! 😄
We’re really glad that Saphe helps you in your daily driving, especially with so many miles each year.
We also really appreciate you mentioning Lukas – we’ll be sure to pass on your praise to him.
/Asta, Saphe
Reply from Saphe
Hello Anders! 😃
Thank you so much for your fantastic feedback - it really means a lot to us!
We are super happy that you are a part of Saphe! 🙏
Have a wonderful evening! ❤️
Good service
Anne was very professional and attentive to detail. She walked me through every step and understood my issues. She provided excellent service.
15 October 2025
Unprompted review
Reply from Saphe
Hello 😊
Thank you so much for your feedback! 🙏
It's wonderful to hear that Anne was able to assist you professionally and thoroughly, and that you felt well-guided throughout the process. 💙
We will certainly pass on your praise to her – she greatly appreciates it! 🚗✨
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