Sandras Online Reviews 

952
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the wonderful quality of the nightwear, noting that the fabrics are exceptionally soft, comfortable, and very warm for daily wear. People also appreciate the fast delivery times, beautiful packaging, and reasonable prices, making their online purchases extremely convenient and highly affordable. However, some customers also noted experiencing occasional issues with their orders, such as receiving incorrect items, wrong sizes, or missing pieces. A few reviewers mentioned noticeable sizing discrepancies or getting the wrong colour shipped to them, although replacements or resolutions were frequently provided quickly.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the exceptional quality, lovely... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made items and nice materials.... See more

Delivery service

Customers had positive experiences with delivery_service, expressing general satisfaction with the fast... See more

Order

Consumers find order to be positive, highlighting an easy online process and prompt dispatch times. Reviewers... See more

Price

People report positive experiences with price, highlighting that items are well priced and offer good value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the style of nightdress I have been looking for my 92 year old mother. The quality of the nightdress is good and feels lovely and soft. Mum hasn't received this yet so I can't comment any fu... See more

Rated 5 out of 5 stars

Ordered two items the same size but received two items different sizes when informed seller of problem replacement and return package with pre-paid delivery on it sent out almost immediately. Great cu... See more

Rated 5 out of 5 stars

Bought the knit pyjamas, I already have three nightdresses, they are fab, the best ever, so warm and comfortable can’t do without them

Rated 5 out of 5 stars

What a stunning housecoat and nightie! The colour-gorgeous. The material -so soft and the addition of lace make the items look so pretty. I'm delighted with the items.


Company details

  1. Lingerie Store

Information provided by various external sources

Specialist in underwear, nightwear, lingerie and hosiery in the UK Low prices and Great customer service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(952)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Really disappointed I went to Eder a…

Really disappointed I went to Eder a bra knew what I was after so did not real all the information to the end to find out it said can take 14 working days to dispatch however after I asked and they instantly replied I thought well I should have real all the small print. However after about 10 working days and it was dispatched and delivered it was the wrong side I emailed 5 sdays ago ok was a bank holiday Monday but no reply so stuck with a bra that does not fit certainly would not recommend this company

28 April 2026
Rated 5 out of 5 stars

Very pleased.

I am very pleased with the nightdresses that I ordered. They are of exceptional quality and will wash and ware well. They were packed well and arrived on time. Thank you.

27 April 2026
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Reply from Sandras Online

Thank you for sharing your thoughts with us :)

Rated 4 out of 5 stars

Lady Olga Satin Nightdress

I was very pleased with the speed I received my items.

The products are quite nice.

27 March 2026
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Reply from Sandras Online

Appreciate you taking the time to leave a review :)

Rated 5 out of 5 stars

Reliable company.

I have found I can always rely on ‘Sandras’ for soft comfortable nightwear. They wash well, need no ironing and last. Very simple to order and delivery is super quick. Could not ask for more.

30 March 2026
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Reply from Sandras Online

Thanks for taking a moment to tell us about your experience :)

Rated 5 out of 5 stars

Great service

Great service, very pleased with the professional service and delighted with the nightdress

28 March 2026
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Reply from Sandras Online

Really kind of you to share your experience with others :)

Rated 5 out of 5 stars

EXCEPTIONAL

Both of my purchases arrived very quickly and my conversations with Sandra's online was professional and courteous. I would highly recommend them and I will shop there again

27 March 2026
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Reply from Sandras Online

Thank you for the lovely review :)

Rated 5 out of 5 stars

The ordering process was easy

The ordering process was easy. I was kept informed regarding the delivery.
The items were as advertised and of very good quality

27 March 2026
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Reply from Sandras Online

Thanks so much for taking the time to share your experience :)

Rated 5 out of 5 stars

Satisfied customer

Purchased these nighties for a relative who is in her 90’s, has dementia and has suffered a severe stroke. She can only verbalise occasionally but when I showed her the nighties she said “Nice”. I believe she is pleased with them.

26 March 2026
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Reply from Sandras Online

Thanks so much for taking the time to share your experience :)

Rated 5 out of 5 stars

Winceyette nightdress

Prompt delivery. Easy fitting, comfortable and cosy nightdress - the second I've had from Sandras-online. (I also have a comfortable pair of winceyette pyjamas from this firm.)
Regard item as good value.

26 February 2026
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Reply from Sandras Online

Appreciate you taking the time to leave a review :)

Rated 5 out of 5 stars

Shape wear knickers

Easy to order on line, top quality underwear, true to size, best I've seen yet

26 February 2026
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Reply from Sandras Online

Lovely to hear from you, thanks for the review :)

Rated 5 out of 5 stars

I've bought two beautiful cammi tops

I've bought two beautiful cammi tops , pink and pale blue,, the fit is perfect,, the material and quality spot on, just what I wanted for under a jacket , I would recommend 1000% ,, thankyou

26 February 2026
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Reply from Sandras Online

Thank you for sharing your kind feedback :)

Rated 5 out of 5 stars

Easy ordering online speedy delivery…

Easy ordering online speedy delivery excellent quality of nightdresses
Purchased from Sandra’s online a number of times never been disappointed elderly mum always loves the quality and feel of her new nighties

26 February 2026
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Reply from Sandras Online

Grateful for you taking a moment to review us :)

Rated 5 out of 5 stars

Regular buyer

Reordering nightware four years after last multiple buy. Good value, washes well and looks great on

24 February 2026
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Reply from Sandras Online

Thanks for the wonderful feedback :)

Rated 5 out of 5 stars

Ordered long sleeve nightdress

Ordered long sleeve nightdress for warmth and lovely and cosy. Delivery took longer than anticipated and had to contact company. Ordered a second nightdress but was delivered quickly this time.

23 February 2026
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Reply from Sandras Online

Appreciate you sharing your thoughts, thank you :)

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