Outstanding, from first visit on a Sunday (how many other dealers are open on Sundays?) through ordering to collection. A very pleasant experience all round. Thank you, Sam.
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See what reviewers are saying
Olly was informative when we visited and very responsive to all subsequent questions by phone or email
Company replied
I was very impressed with the service I received when purchasing a vehicle from the Sandown Kia Salisbury dealership. Samuel was courteous and professional when dealing with the sale and I would defi... See more
Company replied
If you want a new or used KIA this is the place to go! Sandown Salisbury now have the dealership and my goodness, what a breath of fresh air they are! Someone actually answers the phone on-s... See more
Company replied
Company details
Written by the company
Sandown Group are proud representatives of the Kia brand. Our modern and well-equipped retailer is located in Salisbury.
Contact info
Kia Salisbury, Southampton Road, SP1 2JS, Salisbury, United Kingdom
- 01722 541094
4.3
Excellent
8 reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Olly was informative when we visited…
Olly was informative when we visited and very responsive to all subsequent questions by phone or email
30 September 2026
Reply from Sandown Group - Sandown Kia Salisbury
Thank you for your review. We’re delighted to hear that Olly provided such an informative experience and was responsive to all of your questions throughout the process.
Providing clear advice and excellent communication is something we strive for, so it’s fantastic to know that Olly was able to support you both during your visit and through subsequent phone calls and emails.
We truly appreciate your feedback and thank you for choosing Sandown. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.
I was very impressed with the service I…
I was very impressed with the service I received when purchasing a vehicle from the Sandown Kia Salisbury dealership. Samuel was courteous and professional when dealing with the sale and I would definitely recommend Sandown Kia Salisbury for purchasing a vehicle.
30 September 2026
Unprompted review
Reply from Sandown Group - Sandown Kia Salisbury
Thank you for your lovely review, Marian! We’re delighted to hear you were so impressed with the service you received at Sandown Kia Salisbury. It’s great to know Samuel was courteous and professional throughout your purchase, and we’ll be sure to pass your kind comments on to him. Thank you for recommending us!
Purchase of an EV2 Air
Outstanding, from first visit on a Sunday (how many other dealers are open on Sundays?) through ordering to collection. A very pleasant experience all round. Thank you, Sam.
28 September 2026
Unprompted review
Reply from Sandown Group - Sandown Kia Salisbury
Thank you for your wonderful review. We're delighted to hear that you had an outstanding experience from your first visit right through to collection of your new vehicle. It's great to know that the process was smooth, enjoyable, and supported by our Sunday opening, making things more convenient for you.
A special thank you for recognising Sam's efforts. We'll be sure to pass on your kind comments, and we're thrilled he helped make your experience such a positive one.
We truly appreciate your business and look forward to welcoming you back in the future. Enjoy your new car! 🚗⭐
Reply from Sandown Group - Sandown Kia Salisbury
Thank you for your kind feedback. We’re delighted to hear that you found our team knowledgeable, friendly, and professional. Providing a welcoming and informative experience for every customer is something we take great pride in, so it’s wonderful to know this was reflected in your visit. We appreciate your support and look forward to welcoming you back again in the future. 🚗⭐
Sandown KIA Salisbury - Customer Care at its Best!
If you want a new or used KIA this is the place to go!
Sandown Salisbury now have the dealership and my goodness, what a breath of fresh air they are! Someone actually answers the phone on-site, which rarely happened with the previous holder of the dealership!
Unbelievably amazing Customer Care, attention to detail, all members of staff friendly, polite and courteous.
I met the Sandown Team in July 2026, as they took over the KIA dealership on the 1st July, when I took my Sportage in for a Service. However, I had already received a "looking forward to welcoming you" video via email from Liam Cunningham, so I knew exactly who to look for when I arrived.
I wanted to change my 2023 KIA Sportage front-wheel drive to a 4x4 option but still in a petrol version. I gave Liam a call in September with my criteria and when I got to our meeting, he had had two cars delivered that met these.
There was a major issue with my Sportage that I was unaware of, that the previous holder of the KIA dealership had caused, and which was uncovered by Liam. However, he and his manager Darren came up with a solution that worked brilliantly in my favour and so I bought my fabulous 2025 Sportage 4x4, in glorious green, and drove away with it on the 25th September. It is pretty pokey too pulling away, so I will have to watch that gas foot!
Also, because it is covered by the KIA Used Approved Scheme, the Warranty is reset and so I have seven years of Warranty too!
AND there is a recess in the boot to fit my spare tyre in - no more worries about being stuck on the side of the road with a flat and no spare. Liam has gone a further nine yards in ordering me the bolt that ensures the spare stays in place and I get it fitted this Thursday, 1st October.
Buying a car is a huge purchase for most of us, but if you want to be listened to, looked after, made to feel that your business really matters, and want to build a history with a dealership, then do make an appointment to discuss your needs when looking for a car - and you will not be disappointed by the Team at Sandown Salisbury.
Thank you again, Liam, Darren, and the rest of the Team!
CarolE Sawkins
26 September 2026
Unprompted review
Reply from Sandown Group - Sandown Kia Salisbury
Thank you, Carol, for taking the time to leave such a detailed and wonderful review. We are absolutely delighted to hear about your experience with our Sandown Kia Salisbury team.
It's fantastic to know that Liam, Darren, and the wider team made such a positive impression from your very first interaction. We pride ourselves on delivering exceptional customer care, listening to our customers' needs, and providing a personal, professional service, so your feedback is incredibly rewarding to receive.
We're especially pleased that Liam was able to source vehicles that matched your requirements and, together with Darren, find a solution that enabled you to drive away in your stunning green Sportage 4x4. It's great to hear that the Approved Used Kia warranty and the practical boot space for your spare tyre have added even more confidence and enjoyment to your ownership experience.
Your kind comments about the team's friendliness, attention to detail, and commitment to going the extra mile mean a great deal to us. We'll be sure to share your feedback with Liam, Darren, and everyone at Salisbury.
Thank you again for your recommendation and for choosing Sandown Kia Salisbury. We wish you many happy miles in your new Sportage and look forward to welcoming you back for many years to come.
Very professional service Liam is a…
Very professional service Liam is a Fantastic sales person to have on your team very thorough very polite and Professional
17 September 2026
Reply from Sandown Group - Sandown Kia Salisbury
Thank you for your fantastic feedback, Mr Bassett!
We’re delighted to hear that you received such a professional service from Liam. It’s great to know that his thorough, polite and professional approach made such a positive impression.
We’ll be sure to pass your kind words on to Liam. Thank you for choosing Sandown Kia Salisbury and for taking the time to share your experience!
Very impressed
Very impressed with the whole experience. So very, very helpful, could not have expected anything better
6 September 2026
Reply from Sandown Group - Sandown Kia Salisbury
Thank you for your 5-star review.
We're delighted to hear that you were so impressed with your experience and that our team provided the helpful service you deserved. Comments like yours are wonderful to receive, and it's especially rewarding to know that we exceeded your expectations.
Thank you for choosing us. We truly appreciate your kind words and look forward to assisting you again in the future.
Lovely new car
Lovely new car - really enjoying driving it- and Bea was great to deal with, very knowledgeable and patient.
3 September 2026
Reply from Sandown Group - Sandown Kia Salisbury
Thank you for your lovely review! We're delighted to hear you're enjoying your new car. Bea will be thrilled to know that her knowledge, patience, and support helped make your experience such a positive one. We truly appreciate your feedback and wish you many happy and enjoyable miles ahead. Thank you for choosing Sandown.
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