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Sandown Group - Sandown Chery Newbury Reviews 

3
•
TrustScore 3.5 out of 5

3.6

Car Repair and Maintenance
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Chery Newbury, 123 London Road, RG14 2BX Newbury, Berkshire, GB

•
01635 924787

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Company details

  1. Car Repair and Maintenance
  2. also in
  3. Mercedes-Benz Dealer
  4. Motor Vehicle Dealer

Written by the company

Sandown Group are proud representatives of the Chery brand. Our modern and well-equipped retailer is located in Newbury.

Contact info

  • Chery Newbury, 123 London Road, RG14 2BX, Newbury, Berkshire, United Kingdom

  • 01635 924787

3.6

Average

TrustScore 3.5 out of 5

3 reviews

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Replied to 96% of negative reviews

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3.6

All reviews

(3)

1,015 reviews in the last 12 months

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Rated 5 out of 5 stars

I had quick and flawless exprience in…

I had quick and flawless exprience in acquiring my new vehicle. All processes went smoothly and a few days later I had my new set of wheels. Thank you to Daniel, Andrew, Andy and other Sandown Cherry staff I interacted with several times and were very helpful

19 September 2026
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Reply from Sandown Group - Sandown Chery Newbury

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that your vehicle purchase was quick, seamless, and hassle-free from start to finish.

It’s wonderful to know that Daniel, Andrew, Andy, and the rest of the Sandown Chery team provided helpful support throughout your journey and helped make the experience such a positive one.

We truly appreciate your kind words and your business. Enjoy your new vehicle, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Friendly professional and understanding…

Friendly professional and understanding
Very helpful on securing the purchase of the new car

15 September 2026
Sandown Group - Sandown Chery Newbury logo

Reply from Sandown Group - Sandown Chery Newbury

Thank you for your wonderful feedback. We're delighted to hear that you found the team friendly, professional, and understanding throughout your experience. It's great to know they were able to help make securing your new car a smooth and enjoyable process. We truly appreciate your support and wish you many happy miles in your new vehicle!

Rated 1 out of 5 stars

I received a very poor customer service…

I received a very poor customer service and care. Some of the salespeople were only interested in selling cars than meeting customer experience and customer satisfaction. The Information relating to a smooth transaction process were not accurate and are lacking , not sure if it was intentional.

15 September 2026
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Reply from Sandown Group - Sandown Chery Newbury

Thank you for your review, we are sorry to hear that you weren't completely satisfied with the level of service you received. Please email your contact details to marketing@sandown-group.co.uk so the management team can reach out to discuss this with you further. Thank you.

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