Sanctuary Recruitment Agency team are approachable, professional and supportive. Jess is my main point of contact, always polite, friendly and helpful. In fact all the team are great Bethany, Maria, K... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Craig from Sanctuary personnel is definitely worth five stars Craig managed to match my husband and I to 2 dream positions in Guernsey I don’t know how he did it - but we have both landed on... See more
Company replied
Tilly at Sanctuary Personnel is one of a kind! She is professional, personable, knowledgeable and efficient, with a brilliant sense of humour that makes her so easy to talk to. Her extensive expe... See more
Company replied
Mike Bowen has been an absolute pleasure, he found me an amazing role and supported me every step of the way. I could not be more thankful for his support, great client service and professionalism. He... See more
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Company details
Written by the company
Sanctuary Personnel is one of the UK's largest health and social care recruitment agencies, but we never take our size for granted. We recognise that excellence does not come as standard in the recruitment sector. It takes constant commitment, confidence, and even bravery to do things differently. To innovate in a way that positively impacts clients, candidates, and most importantly, entire communities.
Contact info
15 Friars Street, IP1 1TD, Ipswich, United Kingdom
- 0333 7000 020
- info@sanctuarypersonnel.com
- www.sanctuarypersonnel.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
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Reply from Sanctuary Personnel
Thank you for your review! We're glad to hear you found the service efficient and effective.
Helpful and supportive consultants
Michael B my consultant updated me virtually daily with the current vacancies. and with regard to my cv submissions. When I secured a position, he checked in with me as often as possible to keep me abreast of the situation. Even on my first day, he took the time to wish me well. In relation to meeting compliance I was supported by Archie who went above and beyond to get everything completed to ensure my start date was met.
Thank you both for all your help. Keep up the great work.
17 November 2025
Reply from Sanctuary Personnel
Thank you for your wonderful review! We're delighted to hear that Michael and Archie provided such supportive, proactive service throughout the process—your kind words mean a great deal to us.
Easy to use applications filling in…
Easy to use applications filling in required paperwork. Simple to follow. Well instructed.
13 November 2025
Unprompted review
Reply from Sanctuary Personnel
Thank you for your review! We're glad to hear the application process was clear, simple, and easy to follow.
Excellent Service
20 November 2025
Unprompted review
Reply from Sanctuary Personnel
Thank you for your review! We're delighted to hear you received excellent service.
Friendly, helpful and reliable staff and service.
14 November 2025
Reply from Sanctuary Personnel
Thank you for your review! We're delighted to hear you found the staff friendly, helpful, and reliable.
Superb agency
11 November 2025
Reply from Sanctuary Personnel
Thank you for your review! We're glad you think so and appreciate your support.
Reply from Sanctuary Personnel
Thank you for your review! We're glad you found the compliance process easy.
Reply from Sanctuary Personnel
Thank you for your review! We're pleased to hear the team was proactive in helping you secure your next locum role.
Reply from Sanctuary Personnel
Thank you for your review! We're glad you found the process easy to complete.
Newby
I'm new to the agency and so far all the draff I spoke to have been really helpfull, keen to progress and responsive to emails and calls.
There is a lot of form to fill out, which feels a little repetitive.
5 November 2025
Reply from Sanctuary Personnel
Thank you for your review! We're pleased to hear our team has been helpful and responsive, and we appreciate your feedback on the forms—we’re always looking for ways to make the process smoother.
The experience is great all the teams…
The experience is great all the teams involved in getting locum jobs are working very hard
29 October 2025
Reply from Sanctuary Personnel
Thank you for your review! We're so pleased to hear you’ve had a great experience and appreciate the hard work of our team.
Very interesting but at some point the…
Very interesting but at some point the process was very lengthy
28 October 2025
Reply from Sanctuary Personnel
Thank you for your feedback! We're glad you found the process interesting and appreciate your patience while we worked through the longer parts.
Great lines of communication…
Great lines of communication transparency and honesty and approachable. Singling out Alex Blackwell and Shana Maslin who've been particularly grate in keeping open lines of communication when needing to get Compliance things done.
23 October 2025
Unprompted review
Reply from Sanctuary Personnel
Thank you for your kind review! We're so pleased to hear that Alex and Shana provided open, honest, and approachable communication throughout the compliance process.
Reply from Sanctuary Personnel
Thanks for your review, we are glad it was easy to use!
Great team of staff who go above and…
Great team of staff who go above and beyond to ensure you are supported in securing your next job role.
19 September 2025
Reply from Sanctuary Personnel
Thank you for your review! We're so pleased to hear our team went above and beyond to support you in securing your next role.
Exceptional Support and Partnership from Sanctuary Personnel
I’ve had the pleasure of working with Sanctuary Personnel – in particular Billy and Archie – through my company, Care Safe Training and Consultancy Ltd, on a number of interim contracts both inside and outside IR35. Their professionalism, responsiveness and genuine care for getting the right fit have been outstanding. Communication has been clear and proactive at every stage, and they’ve consistently gone above and beyond to support both me and the services I’ve worked with. I wouldn’t hesitate to recommend Billy, Archie and the wider Sanctuary team to any organisation looking for reliable, knowledgeable and personable recruitment support.
16 September 2025
Unprompted review
Reply from Sanctuary Personnel
Thank you for your outstanding review! We're delighted to hear that Billy, Archie, and the team have provided such professional, proactive, and supportive service—your recommendation means a great deal to us.
Great experience
Great experience, straight forward and nothing is too much trouble !
Thank you Maya Maddison for getting me organized within a very short timeframe working outside of your 9-5 hours to get me into my new position- can not thank you enough and have recommended to a friend - Great Service 😃
1 September 2025
Reply from Sanctuary Personnel
Thank you for your fantastic review! We're delighted to hear that Maya went above and beyond to get everything organised so quickly—your recommendation means a lot to us.
Good and clear communication
26 August 2025
Reply from Sanctuary Personnel
Thank you for the review — we’re glad our communication was clear and helpful!
Always make things easier and simple as…
Always make things easier and simple as this will increase productivity. Your forms are not easy to fill, please make it simple. It was extended stress going through this again.
21 August 2025
Reply from Sanctuary Personnel
Thank you for your review and for sharing your honest feedback. We’re sorry to hear that the forms caused you unnecessary stress. Your feedback helps us improve, and we appreciate you taking the time to let us know.
Reply from Sanctuary Personnel
Thank you for your review! We're glad you found the service friendly and helpful.
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