Sanareva.co.uk Reviews 

I ordered on the 14th of April 6 boxes of pampers . I only received 2 . I have had no response when I have emailed..I am really disappointed with their service.

Placed an order earlier in April that NEVER ARRIVED After contacting 3x their customer service they asked me to wait 5days. Nothing happens - I've complained again after almost a month and they said they could send the products!! I had to file a dispute to get my money back and I AM STILL WAITING. AVOID THIS COMPANY

I used them for the first time as they sell French products. It took near two weeks for them to take action and send the order.
Part of my order were food items. They had sent me expired items that tasted horrible. I contacted them via the website and by email, to include photo attachments showing that the items had expired by at least one year. They replied asking the same questions again: order no and photos, which we sent for the 3rd time but they didn't bother to reply or to take action. Never again. Simply avoid and spare yourselves disappointments, frustrations and waste of money.
The reply from Sanareva is not truthful. On top of being inefficient, selling expired products, they are liars, too.
All information has been sent to them, to include the order no. What more do they want? they never bother to reply or check emails. NEVER AGAIN. Simply AVOID

I have contacted them 5 times about a missing order and nothing. I am furious that they have my money and I have nothing to show for it. I am taking legal action.

Do not order from this website. Placed an order on 23 March and still not received my order nor have i received a refund! Been told the parcel was lost in transit, i could reorder, get refund or credit on account. Emailed them asking if i reordered how long would it take, had no response whatsoever! So Sanereva... If you're reading this (as you're not responding to my emails) I want a full refund!

I’ve got my box about 10 days after purchase, and it’s fine because the products comes from outside UK. I was worry in the beginning because I read some reviews complaining about the shipping time. Don’t worry, Sanareva is a serious business and they have amazing products/offers. I already made another order!! Thank you so much!!!! Samuele

Awful. Order number 200333434
Disgusting, ordered one month ago and no order delivered. Chose to be delivered to my workplace, no delivery received. Please return my money right away. You keep sending me emails about a delivery i didn t receive. I am waiting for my refund right away. Better to order from somewhere else, please avoid this website. Is definetly a scam. 🤮🤮🤮🤮🤮

I’m sad that this company have such a low rate on trustpilot as I personally had a great experience my order arrived on time and complete.
I will order again :)

My first time of using Sanareva i ordered and paid for 6 tubes of toothpaste. They delivered 5 in good time. I sent them an email informing them of the shortfall and they requested a signed letter and a copy of my driving licence , which i did. I then heard nothing from them. They still owe me for one tube of toothpaste and don't seem to be interested in settling up with me. Won't be using them again.

Very easy to order. Prices and promotions are really competitive. Definitely I would recommend. Some products are 50% cheaper than other websites.

Incredibly efficient dispatch and delivery service and seemingly good quality products.

Received the the quality products I'd ordered after about 8 days as described. Thanks.

If i could put less then 1 star i would, 60% of reviews are awful.
I ordered with a different email.
Tried reviewing on their site and my review was refused. charged me over £10 for delivery of a small item, ordered on the 12th received on the 26th, after multiple messaged back and forth i am now speaking with someone who says "Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated.
Therefore, your parcel was not a week late."
Its like they can't just acknowledge that my product needed this Ingredient and it was that late i had to purchase from else where so i want to return for a refund....just boycott the company, once the postage fee is applied its a lot cheaper elsewhere. Let me guess what their reply will be . "Our despatch system takes 48 hr and postage is 6 days, rubish robotic answer" your company's laughable, this review section proves it. I have orders of over £3000 going out a month with my other buisness, i tried a new Ingredient from them. Never again.

I decided to buy some moisturisers from la roche posay from this website but after I ordered them I came to trustpilot and saw all the bad reviews and got a bit scared. However they have exceeded all my expectations. I live in the UK and it took about 5 days to get here. Fast, reliable and amazing prices. I will definitely continue to order from sanareva!

I placed an order on the 22nd of March worth of 80£ and received my parcel on the 30th of March. It took a while for it to arrive and I didn't know the company is not based in the UK.
I am very happy with my purchase but after reading some of the reviews I don't know whether I was just lucky.
Overall I can't say anything bad but not sure whether I will use them again in the future.

I was unsure about ordering after reading reviews. I made an order of deodorant to see how it went. Good communication throughout order and like that you can track package. Items as described and well packaged. Will be ordering more in the future. No complaints from me.....Thank you sanareve.co.uk.

I asked them for the refund because it was told to me that the order would be arrived in 24-48 hours and instead I don't know anything about it yet.
On my order track it just appears "processing".
But for the refund after 2days I didn't have any answer.
I am scared this is a scam.
If I don't have any answer or refund I will go in the police because I don't want to waste so much money in this way cause I ordered very expensive cosmetics.

Never received a confirmation email. I have tried multiple times but the website won’t let me log in to my account. Contacted customer service who never got back to me. DO NOT ORDER, SCAM!

I had been waiting for my delivery from Sanareva who had claimed I would receive by the 6th working day. 6th working day arrived without its arrival. I thought I may find out where it is. I found so many negative reviews about the company’s delivery of items. I too assumed it was a U.K. based company. Living in Spain and visiting U.K. I am well aware of all postal deliveries having been seriously affected since leaving EU. The company cannot be blamed for something that is out of their control. To my delight my package arrived later that day …..all was as they informed me!