Salus Mortgage Solutions Limited Reviews 

77
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing company! I had the pleasure of dealing with Emily & she was fantastic throughout. Kept me well informed & uptodate. My first mortgage offer fell through which left me in a panic, but Emily wa... See more

Rated 5 out of 5 stars

Amazing I can not fault anything! Easy, reliable, informative and doesn’t give up supporting you until the right product is found. Kieran has been 10/10 and the above is credit to him. I won’t... See more

Company replied

Rated 5 out of 5 stars

Easily the best Mortgage broker I’ve ever used. Helpful, friendly, informative and nothing was too much effort or hassle. I have already started recommending Kieran and Brad to family and friends and... See more

Company replied

Rated 5 out of 5 stars

Kieran (and briefly Brad) have been fantastic at arranging a fairly complicated simultaneous mortgage and remortgage for us, with very little room for error. They ran a lot of figures and various scen... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Whether you’re a first-time buyer, an existing home-owner looking to move, or just looking to get a more competitive mortgage on your current property, we’re here to help. We provide you with impartial, independent advice and take ownership of the whole process, from our initial research right up until completion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

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4.9

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(77)

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Rated 5 out of 5 stars

Fast friendly and super efficiant…

Fast friendly and super efficiant service, everything was painless and I was made to feel valued. Before speaking initially with Brad and then Ben, we were made to feel like we were hopeless and a lost cause by other companies, however after using Salus they reassured us there were options, and we were given a mortgage in principle within 48 hours! What we thought would be impossible has been made a reality as we now sit in our new home, debt free and much happier as a family. Thank you!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! I had the pleasure of dealing with Emily & she was fantastic throughout. Kept me well informed & uptodate. My first mortgage offer fell through which left me in a panic, but Emily was really reassuring and kept me calm and found me the exact same mortgage with someone else.
I would definitely recommend this company and Emily.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolute gem of a company

Absolute gem of a company. Ben is the man you need to ask for. He is knowledgeable, efficient & will get you the best mortgage deal. Thank you Salus.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

First time buyer review

Honestly, I don’t have a bad word to say about Emily. From our very first phone call way before I was ready to buy she talked me through all the things I had to do to get myself in the best position to obtain a mortgage. She replies promptly and always gives a detailed response.
She is incredibly patient, down to earth and hardworking. She guided me every step of the way as a first time buyer and answered my numerous questions. Emily Supported me through issues with the valuation and structural issues with the property. Once we were close to completion she found me a better rate that saved me nearly £80 per month and nearly £5k off my 5 year fixed term. Literally couldn’t ask for more. She is highly recommended.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Emily franks is truly the best!

Emily is the best! She is brilliant at what she does, she is professional and down to earth. My whole experience with salus was fantastic from start to finish, Words are not enough to explain how grateful I am for all of Emily's hard work! She is so knowledgable. Where others had failed Emily came through for us. She was transparant, reliable and honest! She is extremly hard working, She is the first broker I've come across that keeps you informed every step of the way, If you want to know anything she is never to busy! This isn't just a job to her she does it all with her heart! I would choose emily each and every time and its because of her I am in my dream home! Emily you are more than just a broker you are an absoloute angel! Thank you so much for all your help xx

1 December 2023
Unprompted review
Rated 5 out of 5 stars

My experience with Emily franks was…

My experience with Emily franks was nothing short of amazing. Emily went above and beyond for me and my partner to get our mortgage and throughout the whole process (which was dreadful dealing with incompetent solicitors, non responsive seller’s solicitors the list is endless) Emily updated us and fought in our corner from day 1 to the last day 10.5 months later. Listening to me rant and giving me advice when she didn’t have to. I honestly believe I would have lost the house we was buying if it was not for Emily. I will never use anyone else she is an amazing person and such an amazing professional in her line of work. If you use Emily you will be writing the same review as me. Can not recommend enough.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Emily has been fantastic

Emily has been fantastic, the service we received was second to none. Thank you so much for all your help, we will definitely be using your services again in future.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent people

We used Kieran in 2021 and he was just brilliant. As well as getting us a great deal, he was so informative and reassuring to us when buying out first home. Could not recommend him more highly if I tried!

10 September 2022
Unprompted review
Salus Mortgage Solutions Limited logo

Reply from Salus Mortgage Solutions Limited

Thank you so much for the kind words!

Rated 5 out of 5 stars

I highly recommend Emily

I highly recommend Emily, she has been the best from the beginning until completion. As a first time buyer I had a lot of insecurities and questions. Emily really gave me professional advice and recommendations through the process. Her experience and knowledge are second to none. she always made sure that I was happy with the service. Very reasonable prices as well.
I definitely recommend her.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Emily Franks - amazing!

Emily Franks is absolutely amazing! We’d spoken as first time buyers to a different broker who didn’t seem to want to help as I am full time employed via the bank and we had a rejection for a mortgage via them. I found Emily on a mortgage Facebook review page and emailed her with little to no expectations of being able to attain a mortgage.
Within days Emily had spoken to us several times, answered a lot of questions we had and submitted our mortgage application. Within 2 weeks we had been accepted and in that 2 weeks Emily answered lots of frantic emails, questions and calmed us down from worrying with professionalism and kindness. Emily was on hand until even after we’d had the keys for our house just 3 months later and I couldn’t recommend her enough! She is amazing at what she does, and has such a kind mannerism, professionalism and compassion to her clients. I cannot sing her praises high enough!

28 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I was put in contact with Emily Franks from Salus 5 months ago as I required a 95% mortgage with adverse credit. I have today completed said purchase and could not be more satisfied with the service received. Emily went above and beyond in obtaining the mortgage we required, I couldn’t be more grateful.

20 September 2022
Unprompted review
Rated 5 out of 5 stars

I cannot sing Emily Franks praises…

I cannot sing Emily Franks praises enough. We struggled to get a mortgage and we’re turned down by so many brokers, some made promises but didn’t deliver. We had almost given up. Emily spoke to me sincerely and was realistic about the whole process. It was like she waved her magic wand and everything fell into place. With our mortgage offer in hand we moved forward on to the steps of the mortgage ladder, with every step Emily was there for us, we could ask for advice anytime and she would get back to us in a blink of an eye. We are about to complete. Highly recommend anyone to seek help from Emily her service is second to none.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Mrs. Emily Franks!!!

I want to say a big thank you to Mrs. Emily Franks - Mortgage Consultant; Thanks to her, we got our house very short time.

A very professional person with a great desire to help. Thank you for your patience and for answering my questions at any time of the day.

I don't have enough words to express my gratitude !!!

Thank you very much !!!

24 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

This is the second time Kieran has helped us with a remortgage. Cannot fault them at all. Fantastic company and very friendly. Always on hand to help. They go over and above to help you. Very professional. Highly recommended. Thanks for all your hard work and support

7 May 2020
Unprompted review
Rated 5 out of 5 stars

As a first time buyer I needed all the…

As a first time buyer I needed all the help I could get in buying my home and a friend of mine pointed me in the direction of Salus Mortgages and they were happy to take my case and were very helpful in providing information and what actions I needed to take throughout the whole process with fast response times.

3 January 2020
Unprompted review
Salus Mortgage Solutions Limited logo

Reply from Salus Mortgage Solutions Limited

Thank you so much for the kind words!

Rated 5 out of 5 stars

Highly recommend Salus Mortgages!!

Highly recommend Salus Mortgages to anyone!

Kieran and Brad are friendly and professional, they provide an excellent service and make a great team!

My partner & I cannot thank Kieran enough for the guidance and support he has provided to us during our recent remortgage. He really pulled out all of the stops to ensure we could pay off our Help to Buy Equity Loan. We are very very grateful!

9 August 2019
Unprompted review
Salus Mortgage Solutions Limited logo

Reply from Salus Mortgage Solutions Limited

No problem Vikki! Thank you for your kind words.

Rated 5 out of 5 stars

Mortgage consultancy services

Fast, efficient and knowledgeable professional service - thoroughly recommended

17 July 2019
Unprompted review
Salus Mortgage Solutions Limited logo

Reply from Salus Mortgage Solutions Limited

Thank you Debbie!

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